Banggood est une boutique de gadgets chinoise dont le siège se trouve à Guangzhou (Chine). Mis à part un entrepôt situé en Angleterre et la possibilité de commander sans avoir à  s'enregistrer, sa structure claire est un point positif en comparaison à d'autres boutiques chinoises.

En 3.793ème position dans le classement Alexa, Banggood appartient aux 4.000 sites web les plus visités du monde. Cela n'est pas une surprise et cette boutique n'a pas à se cacher devant des géants tels DX.com et Fasttech, car elle s'est spécialisée dans les domaines de modélisme, gadgets et autres bricoles.

Banggood Index

La boutique chinoise Banggood vend fidèlement ses gadgets, technologies et aussi bijoux et vêtements.

Expérience avec Banggood

La boutique chinoise Banggood appartient non seulement aux plus grands, mais aussi aux plus anciens vendeurs de gadgets de Chine. Raison pour laquelle elle a pu nous convaincre lors de nos nombreux tests (plus 70 commandes jusqu'en fin 2014) et a respecté ses indications en ce qui concerne la livraison.

Détails: Banggood.com

  • Délai de livraison : 7-20 jours ouvrables, livraison express 2-7 jours
  • Gamme de produits : Toute la gamme complète de gagdets chinois
  • Comparaison de prix : moyen, gadgets RC à bon prix
  • Particularités : Un commerçant avec son propre entrepôt
Autres avantages et inconvénients sont:
 

Pour

  • Paiement PayPal sans compte possible
  • Autres moyens de paiement possibles: carte de crédit et Western Union
  • Garantie du prix le plus bas avec "Saw better price"
  • Entrepôts en partie en Angleterre, pour une livraison plus rapide
  • Livraison gratuite
  • Livraison express possible avec DHL ou UPS pour un coût un peu plus élevé.
  • Adresse hollandaise directe

Contre

  • Pas de traduction
  • Appréciations douteuses
  • Le chargement de la page est lent (surcharge?)
  • Trop de newsletters -> utliser une adresse email spam

Banggood Payment MethodsPaiement

On peut faire une remarque positive. En effet, il n'est pas nécéssaire d'ouvrir un compte pour effectuer le paiement et il peut aussi se faire par PayPal. Ainsi vous pouvez être assuré qu'en cas de besoin vous pourrez recupérer votre argent grâce à la protection d'achats de PayPal, par exemple lors de complications pendant la livraison. Dans un cas pareil, le délai de livraison est de 40 jours.

Si vous vous enregistrez, vous aurez aussi d'autres méthodes de paiement à votre disposition comme la carte de crédit (Visa, Maestro, Mastercard).

 

Moyens de paiement soutenus

PayPal PayPal Avec PayPal, tu peux effectuer le paiement le plus simplement et sûrement. Et tu profites aussi de la protection-achats solide.
Carte de crédit

Visa

MasterCard

AmEx

Donnes simplement les coordonnées de ta carte de crédit et tu peux ensuite payer. Garde à l'esprit cependant que tu n'es malheureusement sous aucune protection lors de tes achats.

Boleto   Boleto est une méthode  de paiement en ligne et hors ligne très appréciée au Brésil. Mais ic elle est encore inconnue et presque personne ne l'utilise
Qiwi Wallet   Qiwi Wallet est un prestataire russe. Pour effectuer un virement, l'argent doit d'abord être transferé dans ton compte Qiwi Wallet. Ensuite tu peux payer en ligne avec celui-ci. C'est aussi une méthode de paiement peu connue ici.
WebMoney PayPal C'est carrément l'alternative russe de PayPal.

Délai et livraison

Les différents entrepôts représentent avant tout un aspect positif. Ce n'est pas obligatoire de toujours commander de Chine, raison pour laquelle des délais de livraison peuvent être assez courts, par exemple lorsque vous commandez un artice assez cher qui sera livré depuis l'Angleterre.

Banggood Warehouses

Malheureusement, une petite partie de l'assortiment de produits est stockée en Europe, si bien qu'il faut regarder les produits l'un après l'autre avant de faire son choix.

Mais commme d'habitude, il n'y a  pas frais de livraison pour l'envoi standard depuis la Chine et on peut même valider la livraison express par l'ajoût d'un supplément. Ce qui raccourcira le temps d'attente de 2 à 7 jours ouvrables.

Avec ou sans numéro de suivi, chaque commande peut être au moins en partie suivie sur la page "Banggood Order-Tracking" . On peut aussi voir l'évolution du traitement de la commande grâce au numéro de commande et l'adresse électronique utilisée.

Banggood Order Tracking

Dans la capture d'écran ci-dessus, on peut reconnaître que banggood a un peu traîné entre le moment du paiement par PayPal et la livraison. Cependant, ceci est d'après notre expérience, rare. Si vous payez le supplément pour avoir un numéro de suivi, vous pourrez à la prochaine étape suivre le voyage de votre colis avec l'agence d'expédition concernée.

Option de livraison spéciale: Netherland Direct Mail

Le "Netherland Direct Mail" est particulièrement pointu chez Banggood. Il est plus cher que l'option "Air Mail Register" mais les paquets arrivent nettement plus vite en Europe. Avec cette méthode, les paquets sont envoyés directement en Hollande  et de là ils sont expédiés dans l'Europe, si bien que les délais les plus rapides vont de 1 à 2 semaines. Le seul aspect négatif jusque là est qu'il n existe pas de numéro de suivi pour les commandes par Netherland Direct Mail. Mais nous n'avons eu aucun problème et comme il est dit dans les différents forums critiques qu'on trouve sur le net, cela s'est rarement mal passé pour les autres clients. Si vous avez donc la possibilité de pouvoir mettre un supplément lors de vorte commande pour avoir droit à une combinaison entre l'envoi standard et l'envoi express, ca vaut le coup.

Vous êtes aussi conscient que la douane et la TVA ne vous seront pas épargnées même si votre paquet atterit d'abord en Hollande. Car sur le paquet , il n'y a aucune adresse hollandaise, mais plutôt une adresse de l'expéditeur chinois. Notre expérience nous a prouvé malgré tout que la douane et la taxe sont rarement redevables avec cette méthode de livraison.Banggood Shipping Methods

Pensez à ne jamais vous faire livrer à une station de colis, car celles-ci n'acceptent pas souvent les gagdets emballés dans du papier-bulle. Par ailleurs, le livreur ou la douane ne possède pas le moyen de vous informer en cas de complications.

Banggood et la douane

Contrairement aux autres boutiques chinoises, Banggood a une valeur très professionnelle et déclare ses colis et ses paquets très consciencieusement. Si bien que jusqu'à présent, nous n'avions pas besoin de faire un tour à la douane.

Mais nous devions naturellement nous acquitter des frais douaniers et des taxes correspondants à la valeur totale de notre commande. À partir de 10€, nous devions payer la TVA chez le tranporteur. Pour les commandes de valeur supérieure à 150€, il est possible que vous ayez aussi à payer les frais douaniers (Nous vous expliquons pourquoi dans notre rubrique d'information sur les impôts et la douane)

Package from Banggood

Retour

Banggood attend de sa clientèle une réaction rapide. C'est pourquoi il y a la règle de 3 et 5 jours. Si un produit n'est pas satisfaiasant, on peut demander un retour dans les trois jours suivant la réception de l'article. Et dans ce cas, le client doit prendre en charge les frais de retour du produit, tout comme les frais de livraison du produit de remplacement, si bien que dans le cas où le produit insatisfaisant est moins cher, l'échange ne vaut pas la peine.

Dans le cas de produit défectueux, le client doit faire parvenir au service clientèle une vidéo ou des photos du produit défectueux dans les 5 jours qui suivent le réception de la marchandise. Seulement si le délai est respecté, le service clientèle s'occupe de trouver des solutions possibles comme le remplacement ou le crédit.

Particularités

Dans le cas où vous vous aevz ouvert un propre compte, vous pouvez suivre votre marchandise à partir d'une valeur de 25$. L'historique pour les clients enregistrés est très structuré tout comme vous l'avez vu dans les grandes plates formes américaines (ebay, amazon...). Vos commandes précédentes ("My orders") et précommandes ("My preorders") ou encore votre liste de souhaits ("Wishlist") sont visibles.
Banggood Orders Backend

Banggood: Aperçu clair de la commande, chose assez rare dans les boutiques chinoises

Il existe la possibilité de créer votre compte par Twitter ou Facebook, mais nous vous le déconseillons. Puisque les boutiques chinoises sont éloignées des lois et réglementations européennes, il est prudent de ne pas donner ses informations privées plus que nécéssaire.

Les points Banggood

Une autre particularité sont les points Banggood que l'on recoit après chaque achat. Ils sont visibles et accumulables sous "My Points".

Banggood Points

Banggood: "Mes Points" sont fait pour lier la clientèle, pourtant les épargnes faites avec sont faibles

Lorsque l'on a accumulé suffisamment de points, on peut génerer ses propres coupons dans les différentes "Points Zone". Par exemple, si on a 150 points au total, on peut recevoir un coupon de réduction d'une valeur de 1$. Pour ceux qui achète constamment en Chine reconnaitra déjà que les coupons normaux, en particulier nos coupons exclusifs, rapportent plus d'épargne. Accumuler des points ne vaut donc pas la peine.

Ce qui est aussi très intéressant est la section vidéo qui propose de meilleurs résultats que les grandes plateformes de vidéostreaming. Vous pouvez donc vous faire une idée au préalable des articles, et avoir quelques réactions honnêtes des autres, puisque nous partons du fait que toutes les critiques écrites n'équivalent pas la réalité.

Bilan

Banggood appartient aux boutiques chinoises les plus établies et il est clair qu'à part leur large gamme de produits et leurs entrepôts à l'étranger pour servir le marché européen, il y a aussi un effort du côté du service clientèle et l'apparence. Les coupons régulièrement actualisés et les offres promo assurent de bons prix pour des délais de livraison assez rapides.

Ses atoûts se trouvent définitivement dans le domaine des jouets électroniques (gadgets) et les accessoires du modélisme.

Alternatives

 Alternative 1:  Dealextreme
Dealextreme
free shipping Dealextreme livre une une grande diversité de produits
 Alternative 2:  fasttech
FastTech
 
free shipping Possède un large choix de marchandise électronique.

4 Banggood Coupons

À côté des coupons actuels que vous trouverez sur PandaCheck, il y a toujours des coupons exclusifs que vous recevez dans votre compte à la réception de la newsletter. Naturellement, la plupart des coupons ont toujours une valeur d'achat minimale.C'est donc à vous de juger avant d'effectuer votre commande, quel coupon vous fait le plus épargner.

top

Coupon Banggood: 6% de réduction

Fais des épargnes grâce à nos coupons de Panda. Sur tous les prix normaux de BangGood, tu recevras une réduction de 7%. Ces coupons ne sont pas valables sur les articles déja réduits.

30/06/2017

pandacheck

15% sur les articles réduits de Banggood

"Cela a fonctionné chez moi" nous a signalé un utilisateur. Nous le remercions pour le message ! Le coupon est valable pour les produits de la rubrique "Clearance".

Valable pour une période limitée

36bgc8

5% sur tous les articles (nouvelle page)

Banggood possède un nouveau site internet (Beta-) et nous offre à l'occasion d'un coupon de 5% de rabais.

Nous l'avons testé et cela a fonctionné sur tout les articles. Le code pandagood vous fait profiter encore plus avec 6% de rabais.

Valable pour une période limitée

newbg

Coupon Banggood de 8% pour l'entrepôt américain

Vous avez adroit à 8% de réduction sur tous les produits de l'entrepôt américain de Banggood.

Valable pour une période limitée

newus

En ce qui concerne les coupons de petite valeur ou reservés à un groupe d'articles, l'utilisation d'un coupon avec une réduction fixe ne vaut pas la peine, par contre pour les grands achats (cf l'image ci-dessous), il est fortement recommandé d'utiliser un code qui vous donne droit à un pourcentage de remise.

Applied Banggood Coupon

Nous avons entretemps construit de bonnes relations avec Banggood, si bien que nous pouvons vous offrir un coupon exclusif de Banggood de 7%. Le code est pandacheck. Nous contrôlons régulièrement nos coupons, vous pouvez donc être sûrs de trouver tous les coupons ici. Dans le cas où il en manquerait un, nous nous réjouissons de votre réaction.

509 avis

classer par
19/04/2017

Pascal

Première commande chez Banggood. J'ai utilisé Paypal comme paiement.
La commande a été livrée dans les délais (3 semaines). Le produit ne fonctionnant pas (capteur Usense badmington), j'ai du échanger quelques emails et faire les tests demandés avec envoi de vidéo et photos pour prouver le dysfonctionnement du produit. Après cela, le produit n'étant plus disponible pour un échange, j'ai été remboursé de mon achat.
Site de vente sérieux et expérience positive malgré un produit défectueux dont Banggood n'est pas responsable.
18/04/2017

gilles

bon site..ai effectue plusieurs commande sans soucis....il faut juste prendre le mode de transport eco (2a3 semaine d attente)pour ne pas avoir de problème de douane....le service après vente est réactif et essaie de trouver une solution convenable.
15/04/2017

Norbert Avignon

The audio splitter does not work, I was refunded.
I have ordered another. Nothing very serious ...
Customer service is very responsive. Thank you.
19/03/2017

Paul

Très bon site. On trouve facilement des produits de même référence, vendu 2 fois moins cher que en France. On sait où ce fournissent certaines boutiques... Puis il y a des références qu'on trouvent nulle part ailleurs, à des prix vraiment sympas.

-Livraison = 12-14 jours (faut pas être presser).

-Douane = 0 si petit colis (<500g) + envoi éco (BG divise les colis pour éviter la douane. Après, faut de la chance ).

Si gros produit (ex : gros drone...) = douane 20%

-Attention : Livraison express = douane. Faut toujours commander en éco, c'est mieux.
04/03/2017

AKM00

vraiment bon service, très crédible, précis réponses, nombreuses solutions pour régler un problème,...
il prend soin de sa clientele
bangood vous faites un travail remarquable
03/03/2017

AKM00

vraiment bon service, très crédible, réponses précis, nombreuses solutions pour régler un problème,...
il prend soin de sa clientele
bangood vous faites un travail remarquable

Really good service, very credible, precise answers, many solutions to solve a problem, ...
He takes care of his clients
Bangood you do a remarkable job
22/02/2017

Philippe LOESCHER

Bons prix et SAV plus performant qu'une boutique française. J'avais un soucis avec ma smartwatch: Elle m'est revenue non seulement réparée mais en plus upgradée avec les dernières fonctionnalités.
27/01/2017

William NOEL

Excellente boutique et service client à la hauteur (très réactifs). je recommande.
25/01/2017

Luc Galarneau

I had a problem with an item I bought. At their request, I sent them videos showing the problem. They decided to replace the item and sent a new one. All this far away in Canada. Impressive Very good communication, service and pricing.
Luc Galarneau
21/01/2017

Henri

I ordered 5 batteries Xiaomi 10000mA at Banggood web site on 4th of December for Christmas gifts. They were delivered in France on time, one week prior Christmas.
Unfortunately, one among the five was unserviceable. I used the process on line with Banggood to fix the problem. Chris, from Banggood customer service answered quickly, and ask me to explain in detail my problem and to provide Banggood with pictures and even a film.
Few days after, Chris told me by email that Banggood decided to replace the defective battery and sent me a new one. I received the new one on the 19th of January. And It works perfectly.
I'm very happy with what Banggood customer service did.
Thus I recommend this company to anyone.
19/01/2017

Pascal

Pas de mauvaise surprise avec Banggood: le site est clair sur les disponibilites, les commandes sont traitees rapidement, le transport prend du temps mais on le sait. En cas de probleme le service client est tres reactif. Mais il a tendance a proposer des points, plutot que de renvoyer le produit. Faut voir.
Les descriptions des articles ne sont pas forcement tres claires, et il peut etre interessant de lire les avis pour avoir une idee plus precise, et pour etre sur qu'un prix tres bas ne cache pas une qualite decevante.
18/01/2017

nico

J'ai eut un petit soucis avec ma tablette, que Bang Good m'as immédiatement demandé de renvoyer pour une nouvelle.
Et maintenant tout fonctionne à 100%,
je remercie le SAV BangGood et en particulier "Elva" la personne qui à régler ce problème.
18/01/2017

Marwane

Site vraiment tres bien qui propose des produits de qualité. Le service client est tres réactif ils répondent dans les 2 jours. Je recommande vivement
17/01/2017

Mazer.one

Ceci n'est pas un fake, je recommande vivement ce site. Cela fait plus d'un an que je commande chez eux et je ne suis vraiment pas déçu. Après plus de 40 commandes sur leur site j'ai eu forcément quelques articles défectueux (très peux) mais après avoir contacté leur S.A.V. , ils m'ont toujours envoyé un nouvel article de remplacement à leurs frais après avoir prouvé bien sûr le non fonctionnement du premier. Je recommande vivement leur site car jusqu'à présent je n'ai pas trouvé mieux. Ils sont vraiment à l'écoute et cherchent toujours une solution à vos problème. On peux communiquer avec eux en français mais l'anglais est quand même préférable, Google traduction is your friend ;)
Les délais de livraisons varient de 10 jours à 3 semaines maximum. Comme je le disais dans le titre, c'est un site sérieux et de confiance.
13/01/2017

BALLOY

Despite a quality problem on my product, after-sales service was very responsive and courteous. I recommend this site for its seriousness and friendliness of the staff.
12/01/2017

Luc V

I have more than 100 orders now at Banggood an I can say that I strongly recommend it.
In a few words, Banggood is a gigantic eshop where you can find a lot of things and always at a cheap price.
Shipping time is a bit long from China to Europe (from 2 to 6 weeks), but is it free. If you are in a hurry, you can always choose a faster shipping at a small cost.
Moreover, they accept PayPal which is great for the buyer.
The customer support is great and after some emails exchanges ther are always able to solve my problems (lost shipment, defective product) with a refund or a replacement.
10/01/2017

Louis

Toujours parfait, prix très bas ! On trouve de tout , j'ai eu un problème avec ma commande mais banggood l'a réglé asser rapidement et sans retourner le produit, par contre les délais de livraison sont assez long . Bref je conseil
Louis
04/01/2017

Piques

I made many commands in the past year.
Prices are very attractive and in general the delivery time from China to France is quite reasonable (3 weeks), comparatively to other Chinese commercial websites.
Sometimes I received deffective parts, but each time the problem was solved after having demonstratred the issue by sending pictures or movies: I was refunded or resent a replacement part. In these cases, it results in uncontrolled delay incompatible to some situations where your command is supposed to be a gift for Christmas...
13/11/2016

louli

1) Mon avis sur bangood est simple c'est un peu longuet en ce qui conserne le transport....quand c'est gratos bs..
2) Le matériel que j'ai commandé pour l'instant m'à toujours satisfait...
3) Et n'est pas trop cher....voila
4) Je continue à commander de temps en temps ...
16/09/2016

PABST

J'ai commandé 10 leds 10 watts et seulement 4 sur 10 fonctionnent normalement sous 12 volts. les autres clignottent. De plus, ce ne sont pas des leds 10 watts mais des leds 18 watts car elles consomment 1,5 ampère sous 12 volts.
Dans ma dernière commande, J'ai commandé deux leds 100 watts avec leur alimentation.
Une des deux alimentations n'a jamais fonctionné.
Bonggood m'a demandé de leur fournir une vidéo montrant le problème, ce que j'ai fait, mais ils n'en ont pas tenu compte.
Malgré plusieurs relances, ils ne m'ont toujours pas remplacé le produit défectueux.
Conclusion :
Non seulement Banggood livre des produits de mauvaise qualité et donc le prix est trop élevé pour des produits qui ne fonctionnent pas et de plus, ils ne remplacent pas les produits défectueux donc ce sont des escrocs qui ne méritent pas de vendre quoi que ce soit.
N'achetez pas sur Bangood.com
28/05/2016

Hub

Beaucoup de produits et un très bon SAV qui m'a remboursé une commande cassée lors du transport.
12/05/2016

Richard Dubé

This site is the best one for buying at low cost/good quality. Nerver hadd problems with them. Service is very fast and very good. I recommand it !
07/12/2015

Hilander73

Site très pro. Service client réactif et à l'écoute. J'ai changé d'avis sur un produit d ema commande et j'ai été remboursé dans la journée sur mon compte Paypal. Je recommanderai et je recommande !
26/11/2015

Gio974

Très bon site, je le recommande. Achat depuis un an. Frais de port tres intéressant, livraison rapide SAV très compétant pour le peu de soucis rencontrés. Beaucoup de choix dans les produit proposés ainsi que les nouveautés. Vous pouvez y aller les yeux fermés.
23/11/2015

Christopher

Amazon like but Chinese way. I really like Banggood. You have good quality products and plus, (compared to some other websites like Aliexpress) you can be sure to get a genuine and working item. If by hazard you get a defective item, the BG team will be nice with you, offering you a solution. Furthermore, some people only swear by Paypal and BG offers Paypal as mean of Payment. It has been now a year I have been buying there and I can honestly recommend them!
Traduire 24/04/2017

Juan Ant.

Hola, mi experiencia con Banggood es siempre muy buena. Rapidez en el envío, embalaje correcto y si tienes cualquier problema, contactan contigo en menos de 24 horas.
Sólo he tenido un problema con un producto y lo han solucionado de forma rápida y eficaz. Recomendable!
Traduire 24/04/2017

Dmitriy

Unfortunately, the acquaintance with the store began with a defective product, but the technical support service worked fine, quickly and politely answered, and eventually reimbursed all expenses.
Traduire 24/04/2017

Neris Mehddy

qualité de service rapide et impeccable rien a dire parfait !!!!!
Traduire 24/04/2017

Schizoid

Buen servicio. Sólo he tenido problemas un par de veces y me han vuelto a enviar el artículo sin demasiados problemas. Los envíos gratuitos son un poco lentos según la época del año, pero si lo quieres más rápido puedes pagar más (nunca lo he probado y no sé que tal funciona). La calidad es bastante buena para el precio de la mayoría de los artículos. Al menos es un sólo vendedor y no tienes que estar vigilando la reputación de quien te manda el artículo.
Traduire 24/04/2017

serge lemire

I am very satisfy. Thank you very much.
Traduire 24/04/2017

PJ

I've ordered about 10 things from Banggood and products have always been reasonable to good quality, and items that I can't find anywhere else. Prices are good. Had an issue with 1 product but they resolved it quickly and efficiently. I couldn't change the star rating from a 4 for everything, but actually I would give 5* for Communication and 5* for Value for Money, and 3* for Delivery which is rather slow. But 4* overall is a fair score for Banggood.
Traduire 24/04/2017

Martin Mihaylov

Hello,
I have been using Banggood for more than an year. I have ordered many things and I have been very satisfied with the service and the received goods. Several months ago I ordered new mobile phone. However, it turned out that the phone has a defect. I returned the phone and I received complete refund for my purchase, including the transportation costs. Again I was very satisfied with the service.
Traduire 24/04/2017

dilesha

most of the products are ok ... anyway BG is improving
Traduire 24/04/2017

Gustavo Iglesias

Excelente atención, una respuesta rapida y de gran compromiso por sus clientes, en lo particular muchas gracias Sebastian.
Traduire 24/04/2017

OtterNas3

I am a Customer on Banggood now for almost a Year, placed 41 Orders in total.
I only once had a problem with a faulty device to to the packaging but the Customer Service sorted the problem with Email support in 48 hours!
I can totally recommend the Shop and will keep on buying there.
Sure thing the delivery time is not the best, but it is along Journey from China to Germany!
Small tip: I always place my Order with "Priority Direct Mail" and the delivery time is about 7-12 Days - Totally fine!

Moo,
Otter
Traduire 23/04/2017

fotis

i wish there where no problems but i always thank you for your quick response fotis from HELLAS or GR
Traduire 23/04/2017

gaston

Apporte un suivi et des conseils par mail à ses clients Merci Banggood..
Je recommande particulièrement cette société.
Traduire 23/04/2017

Gerhard Schülein

Habe dort ein Smartphone gekauft.
Lieferung dauerte leider mehrere Wochen, da direkt aus China geliefert.
Leider stellte ich bald darauf einen Gerätemangel fest.
Mit Banggood wurde Rücksendung des Gerätes und Erstattung der aller Kosten vereinbart.
Nach einer, wieder längeren Rücksendedauer, erhielt ich meine Ausgaben zurückerstattet.
Traduire 22/04/2017

Fred

Le meilleur site avec aucun frais de port. On trouve de tout.
Juste des délais de livraison vers la France qui sont variable (de 2 à 5 semaines)...mais il suffit d'anticiper ces achats !

Merci BG.
Traduire 22/04/2017

Paul

I've been using BG for well over a year now and I must commend their service; orders are always dispatched in a timely fashion and normally arrive well packaged for their journey. Whenever an issue has arisen I normally get a response to my email within the 48 hours and the issue has always been sorted. OK so some items take a while to arrive but the savings available definitely outweigh the delivery time.

Great shop and I hope to be a customer for many more years if this level of service doesn't diminish.
Traduire 22/04/2017

Hamada

“Bangood is very trusty site , has an excellent customer service. If there is a problem they are so keen to find a solution either refund or fix or send a new product. the communication are very easy they are reachable ,they are so keen for customer satisfaction, I can recommend them as a place to buy and trust
Traduire 22/04/2017

Sergio

Faço compras regularmente no banggood, já tive alguns problemas com os itens, mas sempre fui atendido bem e prontamente para a resolução dos problemas... recomendo o site!

I shop regularly in banggood, I already had some problems with the items, but I was always well attended and promptly got the problems solved ... I recommend the site!
Traduire 22/04/2017

wilfredo falconi

El monoculo o telescopio manual esta bien lo unico que NO se puede poner en un tripode.
Traduire 22/04/2017

Harry

Very good seller, My favorite for cheap items, customer service is excellent and always reliable, delivery to Australia is prompt and free too
Traduire 22/04/2017

VVilly

Communication
-takes a little while to get a reply but that could be due to having lots of customers with not enough customer service
-reasonable and responsible customer service when you have a valid complaint and evidence to prove it
Delivery and packaging
-I already have a handful number of orders with them and they all are delivered almost at same tolerable duration of time
-I have received a non-working item which worked eventually with a minor fix but that was not due to delivery and packaging but manufacturing which probably ain't their fault
Value for money
-Compared to local retailers,they offer cheaper and more products to choose from but compared to one of their competitor I knew of, they don't match their price as well as variety that well (but I have yet to buy from that one because they don't accept Paypal)
Traduire 21/04/2017

Klaus

Good shop.Great communication.Very fast delivery!
Traduire 21/04/2017

Harry

BEST ONLINE SHOP, HIGHLY RECOMMENDED.
Remarkable shopping experience with banggood. I received my product with minor issue, contacted customer service and they provided best possible resolution within 24 hrs to send me replacement product without any condition. Customer service is so helpful. Hassle free and ease of purchase make Banggood my no.1 choice for shopping online. They are really fast reliable and provide variety of options. Low prices for good quality products. Looking forward for my next shopping.
Traduire 21/04/2017

Alex tzil

Everything ok
Traduire 21/04/2017

Alex

Ordered a fitness band, got it but it didn't worked.

Because they were very prompt (answered right away) and seen the case that i've sent, they offered a refund for the broken band or a replacement.

Will definitely order more from them.
Traduire 21/04/2017

Fabio

Ok, best shop. All article are description very best, many photo. Shipping is possible tracking, the package are ok.
Traduire 21/04/2017

Wayne

Very good site. Fast shipping. Good Prices and discounts. And fast and correct service!
Traduire 21/04/2017

Uri Marks

Banggood has been absolutely amazing. The range and the items they sell are great. The pricing is always brilliant. Delivery is free most of the time. If items have not arrived, I have received full refunds. And when I had an item that did not work, they sent me a new one. I recommend Banggood to everyone I meet
Traduire 21/04/2017

Tonica

Great shop. Nice products, and when something goes wrong the warranty service is excellent. Fast answer and always find the best solution to your problems.
Traduire 20/04/2017

Jakub Kasprzycki

The shop is great. I have bought in it most of my gadgets. Thank you
Traduire 20/04/2017

susana

i am very happy with the attention and the complete service
Traduire 20/04/2017

Ayush

Nice behaviour with costume.
But must be do improving in packaging..
Traduire 20/04/2017

André

Banggood is a very good website, it as absolutely everything. I like to buy my stuff here because I know I can trust them, I have had problems in other similar websites, but in banggood, so far so good. Support is also good, I have a problem with a product and they gave me back some of the money, and they offered some points.
Traduire 20/04/2017

Alexe Paul Cristian

Excellent customer support services - good communication skills customer oriented.
Traduire 20/04/2017

Matteo

I'm gladly surprised of Banggood. I almost never bought on webstores, when i found Banggood i decided to try due to the very good products' quality described and their price but even better was to realize that there are not tons of similar products of same kind and style, the best choice for a web store to build its own status and customer client.

Now i can assure i am completely satisfied of Banggood in all its services, specially customer caring!

Choose Banggood for your web shopping because you will be satisfied in first place, and if you won't the assistance is totally at your needings.

Hope i will be able to shop on Banggood for a long time in future!
Traduire 20/04/2017

Lukasz

The best shop with low prices and great support. No problem with warranty. Highly recommended.
Traduire 20/04/2017

Roy Jägestedt

Delivery always takes a long or very long time (to Sweden). Sometimes the goods are badly packed, but the item have so far been undamaged.
The contacts with the company are always very fast with a nice treatment and replacement of defective goods is never a problem.
Traduire 20/04/2017

Eugene Art

Best place to shop for electronics and quadcopter stuff
Traduire 20/04/2017

Kai Lee

Banggood has an excellent customer service and offers decent deals on many products. My only problem is the delivery time but it's understandable because their items are shipped from overseas.
Traduire 19/04/2017

Kalle Blomquist

Good shop with great service
Buying here often electronic components with excellent service.
Low price top offers at a wide range. Highly recommended.
Traduire 19/04/2017

JohnM

I received my product quickly as promised and upon needing an extra piece, I was given a quick response as well.
Traduire 19/04/2017

Enes Şahin

Merhaba, banggood üzerinden lemfo kw88 marka bir akıllı saat almıştım. Ürünü 2-3 ay kullandıktan sonra ekranında kendiliğinden görüntü çizikleri oluşmaya başladı. Müşteri hizmetleriyle görüştüm ve saati kendilerine kargolamamı garanti kapsamında tamir edeceklerini söylediler. Ben de kabul ettim fakat kargo ücreti bana ait oldu malesef. Aradan yaklaşık 15 gün geçti ve ürünü tamir ettiler tekrardan mail attım ve iki gün önce ürünümü kargoladılar. İlgi ve alakaları için çok teşekkür ederim.
Hi, I bought a lemfo kw88 smart watch over banggood. After using the product for 2-3 months, image scratches started to appear on the screen. They told me by the customer service that they would repair my watch under the warranty. I accepted it, but the cargo fee belonged to me, unfortunately. About 15 days passed and I repaired the product and emailed them again and shipped my product two days ago. Thank you very much for your interest and interest.
Traduire 19/04/2017

Zoltan Toth

This is the biggest webshop, you can find anything what you want I recommend it.
I am very satisfied with the Customer Service, they give us a quick, complete, immediate help if have any question.
Traduire 19/04/2017

Gary Edwards

Excellent Customer service.Sorted all my problems in a fast and respectful manner. Banggood will now be my first choice for my shopping needs.
Traduire 19/04/2017

Vladan Lukovic

Banggood is my preferred online shop for almost any gadget, hobby electronic, toys, house, equipment etc..
User support communication is good, within 24 hours aprox.
Paypal payment is secure and you don't need to leave your card numbers to third party sites, even not to banggood.
Many other sites does not deliver to Serbia, but banggood is not among them.
Delivery is always within one month, sometimes even much earlier.
I hope my country will soon suspend tax and customs tariff with China, and this will be great.
I can freely recommend banggood to everyone!
Traduire 19/04/2017

Daniel Martschenko

Nachdem die erste Bestellung nicht zufriedenstellend war, da das Produkt nicht funktioniert hat, wurde mir nach einer Rückfrage schnell und unkompliziert ein Ersatz zugeschickt! Kommunikation hat super geklappt!
Traduire 19/04/2017

Gabrio Faralli

Very good store, quick delivery and very cooperative. I received a damaged good, which have been
promptly substituted with no problems,, I definitely recommend them.
Traduire 19/04/2017

Stefan

Their system is good, you can easily check your orders and amend them if needed. By my recent experience I can also tell that customer service is helpful and easy to communicate with.
Traduire 19/04/2017

Yaroslav

Good store, great choice of goods. The price in most cases is better than that of competitors. The main purchases I make here usually. Delivery of goods is well established. Packaging is also not bad. Problem issues for the guarantee are resolved quickly.
Traduire 18/04/2017

Wojciech Stępiński

In the store I ordered twice, in both cases I was very satisfied. Shipping almost immediately, delivered after about 2 weeks, and for free! On the second purchase I got a damaged product, but I was sent a new one and I am waiting for the shipment. I heartily recommend! <3
Traduire 18/04/2017

Wojciech Stępiński

W sklepie zamawiałem dwukrotnie, w obu przypadkach byłem bardzo zadowolony. Wysyłka niemal natychmiastowa, dostarczona po około 2 tygodniach, a do tego darmowa! Przy drugim zakupie dostałem uszkodzony produkt, jednak wysłano mi nowy i czekam na przesyłkę. Serdecznie polecam! <3
Traduire 18/04/2017

Kouichi

Even if there is a quality problem at an appropriate price, the customer responds promptly.
It is a mail-order site that you can purchase with confidence.
Traduire 18/04/2017

Galo

Compré una caja Tv box la misma que me llegó al cabo de tres semanas, pero tenía un defecto, me comunique enseguida, pidiendo el cambio de caja o la devolución de dinero, luego de cumplir unos requisitos como enviar fotos y un video me devolvieron el dinero en un par de semanas. Se han portado con mucha seriedad y muy responsables, he quedado muy satisfecho. Gracias, seguiré comprando mas adelante.
Traduire 18/04/2017

Michele Russo

Five stars for your professionalism, post sell assistance and easy/fast solution of rise problem.
Great
Traduire 18/04/2017

Müller Günther

Excellent store, best prices. Fast, easy and helpfull support. I will buy again from banggood!

A legjobb kínai webshop! Szállítás 2-3 héten belül (van hogy 1 hét). A support nagyon gyors, precíz és segítőkész! Minden problémámat megoldották eddig! Sokkal jobb mint az eBay és társai, a termékek eredetiek, nem hamisítványok.
Traduire 18/04/2017

Fred

Answer by Fred
I bought a Quadrocopter Aosenma CG035 in March
After the assembly I noticed that the camera during the subsequent test flight did not work also the GPS showed no function,
On closer investigation I have still vestgestellt that the 2 of the 4 drive motors are not properly fixed
The one motor with just one small screw of the 2 with 3 screws the other two with 4 screws as it belongs. The engine with a screw has released at the first landing
I ask for a solution of the proplems exchange or repair
I hope for a response from bangood
Otherwise you can not recommend the shipment and I demand my money back
Greeting fred
Traduire 18/04/2017

SarveshPrabhugaonkar

So many products to choose from. On time delivery. Good website.
Even response time is great from the company.
I will surely buy more stuff from them,.
Traduire 18/04/2017

Gady. F

Banggood.com is the best china online shop to buy.
I have been buying there for several years and always getting excellent quality products.
I always received professional and excellent customer service, before buying and after buying.
Traduire 17/04/2017

Henrik

I've shopped a great deal at Banggood - my preferred chinese supplier, and still is.
Mostly all items are of the expected quality.
When not, the service department is normally fast to reply and to find a good solution.
Packing could sometimes be better, but if item is dameged a new item is normally resend.
Packets are normally delivered within 2-3 weeks.
I can recommend others to use Banggood.
Traduire 17/04/2017

Vaughn Byrne

Banggood is a superb retailer/wholesaler. They have an excellent range of products that are good quality and value for money, their delivery service is excellent, and their customer support is second to none! .I have placed over 60 orders with them in the last 20 months. Through all of that I have only had a couple of minor hiccups which were speedily, satisfactorily and amicably resolved. I can certainly recommend them, and continue to do business with them.
Traduire 17/04/2017

Russell Thornton

Banggood has asked me to provide feedback on my last transaction. Let me start by saying that I have made many purchased from Banggood and will continue to in the future. I believe that this issue was out of their control. I purchased a R8 FMB22 M12 Metric Shank Arbor Milling Machine for the 400R 50mm Face Mill Cutter that I had ordered previously. I did not know they came in a set. Anyway, when I received the R8 Arbor the thread was not the standard 7/16 - 20 that it is supposed to be. But once I provided proof of the discrepancy Banggood quickly refunded my money. Only now I have a cutter with no arbor.
Traduire 17/04/2017

Jason

Stay away from these scammers. Most of the things I've received from them are malfunctioning (either not as described to begin with, or damaged in transit due to their terrible packaging) and good luck getting a refund from their horrible customer service.
Traduire 17/04/2017

Gidi

The best place to shop!
They have great deals, and most of the time the pricing is the best that I can find even compared to ebay. Yes, sometimes, it could be higher, but I found out the hard way, that with Banggood you cant go wrong when you need someone to talk to, support you or replace your purchase, and thats worth the extra that you pay just to have a peace of mind. I tried many sites, and this site is always my first option.
Traduire 17/04/2017

SzKovacs

Handy shop with wide and good quality product lines having reasonable prices. Delivery times are 2-6 weeks to EU. The packagings are acceptable. The customer service is quick and reliable.
Traduire 16/04/2017

Antonio

No está mal.
Molesta que cuando algo no funciona al cabo de N semanas te hagan enviar un video y/o tengas que darles el SKU que tenía, cuando muchas veces es un código de barras que estaba en la bolsita zip en la que recibiste el artículo y que posiblemente has tirado cuando el artículo funcionaba bien.
Compararlo con Aliexpress, muchas veces el segundo es más barato.
Traduire 15/04/2017

samit

i bought a 3 d projector...am very happy with it
Traduire 15/04/2017

Jordy

Ordered multiple times already. All orders came in, never had trouble with customs. One of the best shops out there in China!

Service: When products arrive broken, it's no big deal, they'll exchange it for you.
Overall: Will order again from this seller!!
Traduire 15/04/2017

Tukcedo

Banggood is my preferred web site for gadget shopping, most notably for drones, small cameras, GoPro accessories etc. I've never had any problems with either payments or delivery and their customer service department replies to questions within reasonable time. Pricing is VERY competitive. So I'm a happy Banggood customer and can honestly recommend them.
Traduire 15/04/2017

Lefterishatzi

Always excellent transactions. Very good prices and excellent communication
Traduire 15/04/2017

Vincenzo

Buongiorno, dopo numerosi ordini con risultati eccellenti , ho ricevuto una batteria lipo con una cella difettosa. Contattato il servizio clienti, sono stato prontamente rimborsato. Complimenti!
Traduire 15/04/2017

Kobi_afriyie

I have use many online shopping sites but since I meet Banggood all my shopping has been so fantastic.
What I love most is their customer service, the live agent chat
Banggood is very reliable
Banggood no size thumbs up
Traduire 15/04/2017

Enry

Banggood has a good customer service. If there is a problem they propose a solution refund or send a new product. I am very happy with my business with Banggood and can recommend them.
Traduire 14/04/2017

alex

I have two extraordinary experiences with BangGood customer service: the first one was one purchase that didn't arrive home and they give me my money back ( I could choose to resend me another one or refund the money) and the other one was a solar charger that don't work exactly as they say on the webpage. They refunded me half of the price of the product as a solution for the problem. And always they suggested the solution.
Traduire 14/04/2017

Kodi

I'm very favourably favorably surprised settlement complaint, I command on Banggood every purchases. When I notified fault I was proposed the turn of costs of repair. I because the repair turned out impossible was turned the costs of purchase. Banggood is very good, I thank Bangg ood! I command purchases!
Traduire 14/04/2017

Gerald Tilney

I decided to order a hearing aid to see if there was any improvement in my hearing. I had been quoted £2000 for a hearing aid by a reputable company (Hidden Hearing), so before spending that sort of cash I ordered one from Banggood for £47. The result was astounding, I could hear the faintest sound. It was like being in a new world of sound. The only problem I have is using outside near to Electricity Overhead Cables (get interference), Customer Service (Anita) are excellent in how they deal with any problems you might raise. Certainly will use this Company again. Gerald Tilney
Traduire 14/04/2017

rick

The item I ordered, an USB A female to USB A Male Right Angle Connector Cable F was bought based on the picture.
The one sent was a left angle one. Because they couldn't resend me the correct one, they refunded my payment (within 2 days).
(without asking for it)
Traduire 14/04/2017

George

Very reliable site.Resolved any problem I've had. Good prices and quality.
Traduire 14/04/2017

Sandra

The customer service has been extraordinary. Very friendly and correct.
It broke a product after two months of use by default of manufacture, and after sending an explanation and some photos, send me a new one, without any inconvenience.
The prices, shipping and packaging are the best.
Traduire 14/04/2017

Nick

Site/assortment:
Banggood has a large amount of products available which is very useful when searching for items and the site is easy to use.

Price:
All the products are cheap and good quality, when ordering an item you can choose to get free shipping to save money but if u really need an item quickly you can always pay for a faster method

Communication:
Best customer service I've ever received, very polite ,help perfectly and care about there customers.
Traduire 13/04/2017

Raphael

Very good communication and very helpful in my problems . fast reply and fast in finding solution. thank you
Traduire 13/04/2017

Abraham

Servicio excelente en todos los sentidos.
Soporte en caso de fallas o problemas con el envío increíblemente bueno.
Productos variados y en general buenos.

Completamente recomendable.
Traduire 13/04/2017

Hans

Good customer service, received android TV-Box with defective remote control, after few e-mails New remote control is sent. Thanks for the good service
Traduire 13/04/2017

plumber_alex

Заказал водонепроницаемый бороскоп- видео камера для Android телефона и планшетных ПК. Заказ пришёл за пятнадцать дней. Камеру принёс курьер домой. Когда проверили камера не захотела работать. Перепробовали несколько телефонов, переустановили кучу приложений из Google Play Market нечего не помогло. Написали в тех. поддержку Banggood с просьбой помочь решить проблему. Нам приветливо ответили, после непродолжительной переписки, в которой нам менеджер Zita старалась помочь решить нашу проблему, - пришли к выводу, что камера неисправна и взамен нам отправили новую камеру! Спасибо Banggood за честное и вежливое отношение к клиенту! Всем рекомендую! И отдельное спасибо менеджеру Zita за вежливость и терпение!
Traduire 13/04/2017

zein

Best customer service ever encountered. So I buy without hesitation. I know that if there is an issue with shipping or the item they are there to find a solution. Really my preferred seller
Traduire 13/04/2017

David

Banggood has great selection and prices for FPV multirotor gear. Shipping can take a while but it will get there eventually. They have pretty good staff to communicate with about damaged items and returns. I have had to return two items that arrived broken and they took care of me in both cases. Just takes 2 months to finally get a working item after they ship a replacement
Traduire 13/04/2017

W van Zanten

Banggood is a very nice site to wander on. Also they have a very good after-service if something is going not as perfect as you liked. They will come up with nice solutions.
Traduire 13/04/2017

zurien

Ordered a kegerator tower.
It arrived with bent bottom and a bent faucet connection, after communicating with banggood.com the bottom was easily fixed with a towel and light hammer.
The faucet connection took some work in a vice and careful hammering so the inner circles of the faucet connection would not be damaged. In the end I managed to fit the faucet on and fasten it, slightly banged up but presentable.
Better packaging would have prevented the damage during shipping, but I got to give credit to banggood.com for nice and swift communication regarding the issues that were present. I have ordered a lot from them and will do so again.
Traduire 13/04/2017

Chelston Thomas

Thank you very much for quickly resolving the error, I really appreciate it.
Traduire 13/04/2017

Dugesz

Maximálisan meg vagyok elégedve a webáruházzal. Jók az áraik,jók az akciók, peldás a garanciális ügyintézés plusz pont a segítőkész ügyfélszolgálatnak.
Traduire 13/04/2017

Fred

J'en suis très satisfait, les produits arrivent en bon état, pas de problème de frais de douane et le paiement par Paypal est accepté. Un article est arrivé incomplet : le service après-vente répond vite et a résolu le problème en proposant le remboursement ou l'envoi d'un second article. Je recommande donc Banggood à tous ceux qui hésitent.

I am very satisfied with it, products arrive in good condition, no problem of customs charges and the payment by Paypal is accepted. An article arrived incomplete: the after-sales service answers fast and solved the problem by proposing the refund(repayment) or the sending of a second article. I recommend Banggood in all those who hesitate.
Traduire 13/04/2017

enrico

Acquisto da loro da circa un anno senza problemi , nell'ultimo acquisto mancavano alcuni pezzi dalla confezione ricevuta , contattavo il servizio clienti inviandogli una segnalazione e una foto della confezione . dopo due giorni circa venivo contatato dal servizio clienti che mi proponeva un rimborso parziale che accettavo.
Grazie bravi rapidi ed efficenti nella soluzione del problema.
Traduire 13/04/2017

Peter

I shop here often and have had no issues at all. Great prices, shipping costs and customer support.
Traduire 13/04/2017

Russo Andrea

Molto soddisfatto , gentili , prezzi ottimi e risolvono qualsiasi problema rapidamente
Traduire 13/04/2017

Leonardo Biffi

Great service, and the support was very helpful.
Highly recommend for everyone.
Traduire 12/04/2017

Федор

Заказывал аппаратуру Taranis. Товар пришел за две недели, самая дешевая цена на рынке. Магазином доволен.
Traduire 12/04/2017

Finlay

I had a problem with a car phone charger that was not working. O sent a short video showing that the LED power light was not on and the sent out another charger within 48 hours. A great company and I have used them many times.
Traduire 12/04/2017

Daniel

Everything just very good.
Traduire 12/04/2017

Zoran

Banggood has quality goods for a good price, but also has excellent support stuff, which is equally importart. Furthermore, they have good packaging and fast delivery, which makes me very happy.
Traduire 12/04/2017

StuElliott

Banggood have been a really good company to deal with, I have had loads of orders with them and items are usually received to the UK within 2-3 weeks with the odd item less than a week and a few that took a month but any issues i have had with them have been resolved either by them refunding or resending. Compared to DX or fasttech these guys are pro's. And fasttech still owe me money!

If banggood continue to serve me as they have and make little improvements, I'll continue to shop with them.
Traduire 12/04/2017

jim

“online shop were very reliable, and very fast in shipping.
In all cases, they acted quickly and correctly when they had a problem.
Traduire 12/04/2017

Mahmoud

Banggood one of a rising n n website for online shopping.. They have a good customer service... And good shipping ping rates and time
Traduire 11/04/2017

Max

I love the Banggood.
Very good actions. The fast and accurate delivery. Many products ordered and arrived and I am pleased with the build quality.
It was just a case of quality defect, they very quickly, kindly, fairly resolved. I recommend them to everyone.
Thank you very much Banggood.
Traduire 11/04/2017

Flávio

Ótima loja, uma das melhores do ramo, excelentes atendentes, me tratou com muito respeito e educação, super recomendo.
Traduire 11/04/2017

Mariano

Todo perfecto. El artículo era exactamente lo ofertado y el envío rápido y preciso.
Traduire 11/04/2017

Pavel

Banggood is my favourite chinese e-shop. I have from them many items. All arrived quickly and fullfilled my expectations. I like special offers / sales, I purchased some items for really good price.

Once I had some quality issue with one power adapter, it was quickly and satisfactorily solved by customer service.
Traduire 11/04/2017

Tom Mein

My latest purchase from Banggood was for three AC 750M router/range extenders. I was very impressed with this product, it was installed in my home and I was able to stream radio to my Mi4 phone over a distance of approximately 30 metres.
Unfortunately one of the three was faulty, I contacted Banggood and they resent a new one the following day.
Very good product and excellent service
Traduire 11/04/2017

Leonard

Been buying from BG for several years, am happy with the purchases as it includes free shipping and on occasions I receive defective products, return/warranty claim were fuss free. Only downside is waiting for the parcels to arrive, from 3 weeks to 1 month, but hey, shipping is free!
Traduire 10/04/2017

filiberto

semi prenotati prima di Natale 2016 siamo a Pasqua non ho visto ne merce e tantomeno il rimborso ,una cosa è certa è stato il mio solo ed unico acquisto ho anche chiesto se non ci fosse ciò che ho chiesto di mandarmi in sostituzione esche artificiali da pesca in mare tengo a precisare che il pagamento è stato fatto all'ordine ,è vergognoso
Traduire 10/04/2017

Maurizio

I have purchased items from Banggood several times and will continue to do so.
only once , one item was dead on arrival but after a very quick service request a new replacement was shipped in a couple of days. Highly recommended.
Traduire 10/04/2017

chautan olivier

best website for many things. good products, not too expensive, good communication and always free delivery for all products!
Very good
Traduire 10/04/2017

Turinhe

Reliable and relatively quick free delivery to Switzerland (less than 2 weeks). Costumer care is good, although the communication can be confusing at times. I also got reimbursement for the two orders when the did not arrived. Overall, the best experience with a Chinese online shop I ever had.
Traduire 10/04/2017

Rita Rodrigues

Excellent customer service and trustable site.
Traduire 10/04/2017

ali

Trusted site
Traduire 08/04/2017

Franco Costa

Very reliable site. Excellent prices. Excellent after sales service. Highly recommended.
Thanks.
Traduire 08/04/2017

Tarik Tosun

Müşteri memnuniyetine önem veren bir site, hiç sorunsuz onlarca alışverişim oldu. Tavsiye ederim.
Traduire 07/04/2017

Zoltán Szarka

Thanks for the quick and correct administration!

Nagyon korrekt és gyors ügyintézés, nem csalódtam bennük most sem, évek óta itt vásárolok.
Csak ajánlani tudom mindenkinek!
Traduire 07/04/2017

Dan Kurchak

I've made several purchases with Banggood now. Only once have I had a problem with a watch and they were prompt and courteous in their responses to my issue and have sent me a replacement. I consider this to be exceptional service!
Traduire 07/04/2017

Mauro Cattaneo

good service. honest
Traduire 07/04/2017

Ivar

My ink bottle was empty on arrival due to the lid was loose, got a refound without a struggle.
Quick and good service
Traduire 07/04/2017

Arctic

I got doa ( dead on arrival ) product. I contact customer service. They send me new product.
Traduire 07/04/2017

AnnaCrow

Excellent store! I have order many times from Banggood. The prives are really low for what you are getting and you can even get an extra discount with Banggood points. The customer service is very nice and they are willing to replace defective or broken items. I will definitely buy again. Thanks Banggood!
Traduire 06/04/2017

William Woodley

The item was delivered in the time indicated at purchase; very good!! Received very good communication/updates from Customer Service. Great buying experience. Thank you.
Traduire 06/04/2017

The_Pariah

Dealing with BangGood is without problems. I have placed at least 15 orders with BangGood and have not had a problem with any orders. On a couple of orders some of the items were backordered. I was informed of the backorder in a timely manner and given appropriate choices. All of the products have been of high quality. One product that worked initially but failed in two days was replaced without a problem.
I heartily recommend BangGood as a quality supplier.
Traduire 06/04/2017

Daniel

Pedi dois produtos em 09/02/2017 e ainda não chegou!!!
Traduire 06/04/2017

Denis

I made many orders in this store: a smartphone, smart chargers, USB cables, a router and a headset - everything is new and works fine. The only problem was with the protective glass: it was damaged (this happens during shipment, this thing is very fragile). I contacted the support team - they sent me a new one, so the service is excellent. By the way, PayPal payment is available, very convenient.
Traduire 06/04/2017

Fernando

After several tests, Bangood has decided to return the money because the product was defective.
Very good communication with Bangood, quick answers.
I hope the next time is better.
Traduire 06/04/2017

CARLOS DA SILVA BARBOSA

ESTOU SATISFEITO COM O ATENDIMENTO E ENVIO DAS MERCADORIAS NOTA 10 E TAMBÉM NO PÓS VENDA RECEBI UM MXQ PRO 4K, O MESMO APRESENTOU DEFEITO, A SOLUÇÃO FOI IMEDIATA. RECEBE EM 05/04/2017 EMAIL INFORMANDO REENVIO DE OUTO MXQ PRO 4K SEM CUSTO AGRADECIMENTOS AO PESSOAL PÓS VENDA PARABÉNS.
Traduire 05/04/2017

antonio linde

I recommend this store for its low prices, and shipping takes about two weeks, and the after-sales service is very good, I recommend it, to exceed my expectations
Traduire 05/04/2017

BEno

Banggood has always provided me with excellent service. I have ordered many items from there site and whenever a problem did arise, they handled the issue promptly with either a refund or had another item sent to replace the issue.
Traduire 04/04/2017

keikun2017

Hello.

There was a defect in the product, but it was nice to respond quickly.

It is a very reliable shop.

I look forward to working with you.
Traduire 04/04/2017

furkan1461

I like to shop by banggood, because of there support and prices. When I've a problem i know that it will be solved by them. So it makes banggood quite better than other sites
Traduire 03/04/2017

Julienlf13

I've made 29 orders on this shop with only 2 complains quickly resolved by the support. This Is very good and the support team is really aware so don't hesitate to contact the support of this shop if you have any problem.
Traduire 03/04/2017

Vasilis Haskas

“After my complaint they take an immediate action and solve the problem arisen. Thank you for your prompt action taken. ”
Traduire 03/04/2017

Omer Faruk Erismis

I have been using Banggood to purchase items over the last few years and have had an extremely good experience with them. The products are as described, and great value. The staff were extremely helpful. If i had problems with an order, I got quick a help from them. I would recommend to anyone.
Traduire 03/04/2017

Eduardo Camargo

Atendimento bom e envio rápido
Traduire 03/04/2017

Zoran

Excellent service, full support and understanding, it was a great pleasure to cooperate with you and great help you have given me!
Traduire 03/04/2017

Adrian

Tve un problema con un producto que no funcionaba (un cable adaptador) le envié una reclamacion y fotos y en 24 horas resolvieron el tema y me devolvieron mi dinero.
Chapeau
Traduire 02/04/2017

MistahDarcy

I have been very satisfied with service from the team at Banggood.

Every order I've placed has been easy and hassle free. I ordered an expensive electric bicycle from them and when I received it, I thought there was an issue with the battery because it wouldn't charge. Banggood's customer service stayed in contact with me and made sure to help me get my issue resolved. They were very friendly, direct, and to the point. Completely exceeded my expectations and I would even say the customer service is better than Amazon's.

In addition to their excellent customer service, the product selection on their website is massive and they're very quick to add brand new products to their website. They have nearly the entire product line from Xiaomi and WLToys, which is incredible. Prices are very reasonable and most items cost even less than if I were to have a direct contact from China. AliExpress doesn't even compare, especially when I can get shipping insurance on most of Banggood's selection. I've never once felt ripped off by any of their prices, and they even run special deals monthly on most of the high interest products.

I'll be a customer for life with Banggood!
Traduire 02/04/2017

Angelo Aroni Arge

They are friendly and solved the order problem
Traduire 01/04/2017

reloadedd

They are very helpful and respond quickly. when they receive complaints about defective products, they make an immediate refund or dispatch new products or give you points banggood.
Traduire 29/03/2017

homey

These people are a joke!Use extreme caution in dealing with them.They will either not send or it will be months before you see anything.There is no correspondence with the customer.
Traduire 29/03/2017

B.

Nach Lieferung einer IP68-Steckverbindung für Unterwasser-Einsatz (bis 25 Ampère) für 4,79 USD festgestellt, dass gegenüber der Abbildung im Shop eine Dichtung fehlt. Durch Wassereintritt würde sofort ein Kurzschluss entstehen.

Banggood behauptet: "We could see it was not affecting the normal usage." und bietet Banggood-Points, aber keine Nachlieferung der Dichtung.

Katastrophaler Service!
Traduire 29/03/2017

Zar

Mi experiencia ha sido mala. El primer envio no me llego, sencillamente porque no lo enviaron, el propio banggood me devolvio el dinero via pay-pal.
El 2º fue un movil ZTE Nubia Z7 Max sin ranuras para la tarjeta SIM. Es un móvil no libre de la compañía China Mobile, que exclusivamente puede activar esta compañia previo contrato y para el mercado chino. El producto no corresponde con el ofertado. La reclamación con banggood, lenta, contestan religiosamente cada 3 días, insidiosa continuamente solicitan pruebas, que no ven, que no son suficientes, retrasan y dilatan las reclamaciones hasta la extenuación, en vez de investigar internamente que es lo que han enviado que sobradamente lo saben, y si es un error suyo disculparse y asumir todas las responsabilidades. Despues de una larga reclamación Pay-pal devuelve el dinero.
Suerte al que se aventure.
Traduire 22/03/2017

Roberto

Fino a quando ho comprato piccole cose i ritardi nelle consegne non hanno mai creato problemi. Quando ho ordinato uno xiaomi mi5 ho ricevuto la comunicazione di contestazione doganale dopo oltre due mesi. Assistenza Banggood assolutamente inutile. Consigliava sempre di attendere. Contestata la spesa sulla carta di credito per merce non ricevuta: è l'unico sistema per avere il rimborso. Non credo che capiscano bene le richieste in inglese oppure magari fanno finta di non comprendere. Sconsiglio vivamente di acquistare merci che costano più di 5 euro
Traduire 13/03/2017

Zorro45

Pros
The products I received and tested were ok and very cheap.

Cons
A number of "In stock" Banggood products are not in stock and never will be.
Banggood deceives its customers by putting products on its website it knows it will never be able to deliver. For example the Arduino GSM shield I ordered. 3 weeks after my order they send me a mail to say it's out of stock. When I went to the product page, it said that the product was in stock. So I told the customer care on the other side that it shows that it's still in stock but (s)he didn't respond to my remark and said it was out of stock and always asked if I wanted a refund. After 4 days of e-mailing back and forth with screenshots and telling them that they should remove the "in stock" from their website or send me the product, they told me they would send the products and asked me to give them good reviews. 2 weeks later, not really unexpected, I got an e-mail that my order was cancelled and I would get a refund. Banggood is deceiving its clients.

Instead of 1 package, everything seperate.
I created my order in December 2016 which was a selection of different products. Despite the appearance, Banggood is an in between party that will collect orders and dispatch it to different Chinese companies. Although I don't have a problem with this concept, they should at least offer the possibility to send everything in one package. Banggood doesn't allow that so I received 6 different packages all at different dates. Since I work during the day, I had to go to the post office 6 different time instead of once. What a waste of time!

Long delivery time.
It took about 6 weeks to receive all my products which is a long time.

MESSAGE TO BANGGOOD: WHEN YOU REPLY TO THIS REVIEW, MAKE SURE THE FOLLOWING PAGES DON'T SHOW "IN STOCK" OR YOU'RE MAKING TOTAL FOOLS OUT OF YOURSELVES BECAUSE YOU KNOW YOU DON'T HAVE IT IN STOCK!!!!
http://www.banggood.com/SIM900-Quad-band-GSM-GPRS-Shield-Development-Board-For-Arduino-p-964229.html
http://www.banggood.com/Orange-Pi-One-H3-Quad-core-Support-Ubuntu-Linux-And-Android-Mini-PC-p-1101747.html
Traduire 11/03/2017

luis

nunca habia visto un servicio de atencion al cliente tan rematadamente malo
Traduire 03/03/2017

Adam Sutton

I had purchased a smart watch that was quite costly on a relative basis. The watch was terrific. I wore it most days and never had an issues. After owning for about 9 months and without cause or warning, the watch ceased to function. When I contacted Banggood customer service initially, I was told it was out of warranty and they would not repair or replace the item. This was not satisfactory to me given how much money the watch cost, how recently it was purchased and that I had done nothing to cause the watch's failure. After a little back and forth with customer service and contacting the manufacturer, Banggood contacted me and decided to repair the watch if I paid to ship it back to them. Although it did take a few months between shipping to Banggood, repairing and shipping back to me, I did eventually receive back the watch in good working order. I've had it now for 2 weeks and it appears to be working very well and I'm extremely happy.
Traduire 01/03/2017

AB

Habe eine defekten quad copter bekommen und versuche seit fast 4 Wochen Ersatz zu bekommen. Der einzige Vorschlag war bis jetzt ich sollte die Motoren intern tauschen - kein Ersatz - Umtausch Angebot bis jetzt. Habe wiederholt Angemahnt - jetzt gar keine Antwort mehr.

FINGER WEG VON DIESEM SCHROTT LADEN!!!
Traduire 01/03/2017

Ghoser

Yo ya compre dos veces un paquete para armar un drones y no me ha llegado, despues de dos semanas me dicen que no hay en stock asi que lo pido de nuevo y vuelve a pasar lo mismo, me dan ganas de agarrarlos a mazadros hijos de puta!
Traduire 26/02/2017

Rasmus

haben dort ein Handy bestellt
das schlechteste Handy welches wir je hatten
DOOGEE Y6 Piano Black
nach 2 Wochen war der Akku hinüber
die Bilder die das Handy macht sind miserabel...
Traduire 25/02/2017

Florio Carella

E' una porcata, merce non ricevuta, mai spedita pagata subito con paypal, NON COMPRATE NIENTE E' UN TRUFFA!!!! GIUDIZIO ULTRA NEGATIVO!!!!!!!!!!!!!!!!!!!!!!!!
Traduire 21/02/2017

Tiellelle

dopo 2 mesi non ho ricevuto la merce e mi è stato negato il rimborso perchè hanno fornito a paypal un numero tracciabbilità diverso
Traduire 21/02/2017

Rosiane

Tenho uma dúvida de onde vem esses produtos tipo as fábricas são legalizadas ou tem a possibilidade de serem de fabricas com trabalho escravo?
Traduire 15/02/2017

Enrique

El servicio postventa es malísimo y el plazo de entrega se convierte en más de un mes.
Yo desde luego no pienso volver a comprarles nada a esos piratas.
Les pedí una emisora para helicópteros que anuncian en su web y me mandaron otro modelo.
Por otro lado el producto iba sin precintar y faltaba el CD con el manual.
Después de inumerables correos electrónicos, desisto.
Este es mi último correo.
Hi.
I do not like being teased.
The station has already received it. What happens is that you sent me another model.
I have told you many times.
What I want is for you to send me the model I bought. The one in the order.
I repeat it to you in case you have not heard yet.
You sent me a station that does not correspond to the station I asked you to.
IS ANOTHER MODEL.
Please read well.
This is the order number. Order No. 22867210 Enrique Correa Catalá.
This is the product that you should have sent me. Flysky FS-T6 V2 2.4GHz 6CH Transmitter For V959 Syma X1 Mode 2.
Instead you sent me the Flysky FS-T6. Which is different from the Flysky FS-T6 V2.
Anyway all the information you ask me you have yourselves.
You have a good day.
Y esta su estúpida respuesta.
We are sorry for receving the wrong product, so could you send us pictures about the order number and product as well as the shipping label, when we confirm, we can give you a good solution.Thank you for your understanding.
Traduire 11/02/2017

Stephen Dakyns

I have been buying from Banggood for a while now.

I have always experienced good service from them but recently had occasion to complain about a faulty item.

They replaced it straight away and by way of Expedited Shipping.

A great company and one I will now recommend to anyone.

Banggood, you deserve the 5 stars!
Traduire 10/02/2017

Schneider

Hallo,

der Laden ist eine Enttäuschung. Nach der Auswahl meines Produktes wurde beim Bezahlen mit Paypal nicht nach meiner Lieferadresse gefragt, stattdessen wurde die Paypal-Adresse automatisch verwendet. Dies im Machhinein zu ändern war nicht möglich, da bezahlte ohne Registrierung. Der Support vergisst alle Kommunikation und man kann immer wieder von neuem Anfangen. Nun 1,5 Monate später habe ich noch immer kein Paket und bin ziemlich enttäuscht.
Traduire 03/02/2017

seyris

HOLA mande a perdir un bolso ya lo cancele y me dicen que ya lo enviaron,pero ya revise todo mi correo y la aplicacion y dice que no hay ningun pedido ,he mandado mil correos y no responden.
Traduire 02/02/2017

Alex Freitas

Efetuei 4 compras no site, sendo que duas foram postadas na china e duas na malasia. A 1 da china ja passou pela tributação perfeitamente e a 2 que foi mandanda pela malasia ainda nem aparece nos sistemas, sendo que ja estao quase chegando no prazo de entrega...As duas restantes a 1 da china ja aparece no sistema e a 2 da malasia mesmo problema, nada...
Traduire 02/02/2017

melosik

Everything works great - in case of any problems you will receive new item. Fast delivery and paying in national currency. Paypal insurance. What more would you want from seller?
Traduire 02/02/2017

Feridun Karabut

I got what I need from Banggood.

I wait if I have to wait

Pre-order is smooth, if canceled, a refund will be made.

I carry Cargo in Turkey in normal time.

Communication is fast and excellent.

I would definitely recommend it.
Traduire 01/02/2017

Monsieur Angelo MOVIO

Very good site
Traduire 01/02/2017

Francisco

Muy satisfecho con los productos y la atención postventa.
Traduire 01/02/2017

Евгений

Заказал на бангуде много аксессуаров для квадрокоптера, включая аккумулятор, камеру, передатчик видео, аппаратуру управления, шлем и др. Все кроме аккумулятора пришло полностью исправное. Аккумулятор оказался с косячной третьей банкой и с емкостью меньше заявленной. За аккумулятор получил компенсацию. Магазином доволен, цены очень хорошие, доставка быстрая
Traduire 01/02/2017

vk

Received the red SATA cables but with incorrect lengths. Giselle responded within a day and after having received my sent photos, resolved issue by re-shipping the replacement via registered mail. I am very happy on the final outcome as well as the quick response to my feedback. Highly recommended!!
Traduire 31/01/2017

Udo Dr. Niederreuther

Up to today j have made very positive experiences concerning your work and your service. J hope that that can be continued by further contacs with bang-good! Thank you for the informations.
Traduire 31/01/2017

Márton Osváth

The support is great, I ordered a magnetic charger cable, but the it didn't work, so they send me another without question!
Traduire 31/01/2017

Norbert Papp

I have received a Xiaomi Mi Mouse from Banggood, but the Bluetooth connectivity was not working, they have tried to help me make it working, but it's still wrong. Banggood support offered me full refund and I don't need to send back the product. I'm satisfied with the support.
Traduire 30/01/2017

Debbie

They were very helpful when the boots I ordered didn't fit well, they were quick to respond and resolve the problem. Very helpful :)
Traduire 28/01/2017

pichón

Hola.

Querría comprar una muñeca hinchable. ¿Son de buena calidad?. ¿Tiene rasgos orientales?.

Gracias.
Traduire 25/01/2017

Madhav Narayan

Banggood.com srevice for me comes with a very good satisfaction , i order a tab but due to logistics issue of postal service i got a broken one , they work very smoothly i upload a evidence and they ask me for resend and finally they refund me on my request . Work very great Banggood.com Very Good.
Traduire 24/01/2017

Cisco

He comprado muchas veces en Banggood y en general no he tenido malas experiencias. Recientemente compre un pendrive que resultó fallar desde el primer momento y terminó dejando de funcionar. Expuse mi caso al servicio de atención
a cliente y me pidireron la eqtiqueta de envio y un video donde se describiera el fallo. A los pocos dias me ofrecieron el reembolso porque no lo tenían en stock, y así lo acepté. En un par de dias me ha llegado el reembolso a través de Paypal.
Rápido y eficiente. Un ejemplo a seguir.
Traduire 24/01/2017

Burjan Levente

Banggood is a correct shop, my ortder use to arrive to me, if there any problem, they help quicly. 2 times paid back, once because missing delivery, another case was when product didn't work. no argument, only helpful handling!
Traduire 24/01/2017

Fernando Medeira de Avila Batista

Super satisfied with the purchase and support by banggood.
Traduire 24/01/2017

Gabriel

Después de comprobar que el producto enviado estaba defectuoso efectuaron la devolución del dinero de forma inmediata. El trato fue excelente.
Traduire 24/01/2017

Andrew Robinson

You only sometimes find out how good a store/service is until things go wrong! That is when you get to see the real attitude of a company. Some promise the earth and once they have your money they are effectively done with you.

I had an issue with a seller on Banggood, due to some items not really being as advertised etc, I contacted Banggood customer services to resolve the issue.

The customer service was quick and efficient, I was impressed by their determination to resolve my problem, and we found a resolution very quickly and was happy with the outcome.

I have use Banggood for a awhile now and see no reason not to continue purchasing from them, if anything I trust them more now than ever.

I was asked to write a review based on my experiences, there was no gain on my part, and I am happy to trite about my recent experience with Banggood.
Traduire 24/01/2017

Abhishek

I am a banggood customer for the last 2 years and have made over 100 purchases worth several hundreds of dollars and in all these time I have never had to face any trouble with the customer service over any product issues.
yes couple of times products with no tracking number never reached or were held by customs. There were also several occasions when the product I received was not as per expectations, not working as advertised or damaged.
For each and every occasion Banggood customer service team were responsive and helpful. I have interacted with them many a times and always received timely, helpful and positive responses. Although they remain faceless and anonymous, they are as helpful as a close friend and have never disappointed.
With the wide variety of products available at BG and scores of customer reviews, the Banggood buyer and seller community make for a very positive buying experience. Just be sure to pay a little bit extra for insurance and also for tracking number and your product will always reach you. If it doesn't Banggood have always made good on their promises with a prompt refund or reshipment trusting my honesty to repay if the material arrives after a delay.
Overall my experience has been very positive while shopping at banggood and I found products to be cheaper and customer service much better than those from Aliexpress, Ankaka,DHgate,DX,com or even gear best.
I am from india and I will recommend my fellow countrypersons to buy from Bangood for the safest and most reliable shopping experience.with a wide range of good quality products and best customer service among all sites.
Traduire 24/01/2017

Ferhat

Super Service. Schnelle Antwortzeit.
Traduire 24/01/2017

Carlos German

me gusta banggood
compre 2 productos y los he recibido sin ningún problema.
puedes comprar con confianza
Traduire 23/01/2017

Marty007

I have been using Banggood to purchase items over the last few years and have had an extremely good experience with them. The products are as described, and great value. I had 1 purchase where the product failed after several months, Banggood went out of the way to help me replace the item, although it was way out of their replacement policy. The staff were extremely helpful. I would recommend them to all.
Traduire 23/01/2017

Corry Hoogmartens

I can only say that fear is very good right was with me and I've done many orders there.
Traduire 23/01/2017

sandro

Generalmente buon sito, molto fornito, non sempre i minori prezzi sul web ma comunque molti buoni. Consegne generalmente entro i termini previsti. Una volta ricevuto oggetto malfunzionante, dopo qualche scambio di email e la fornitura di un video ho avuto refund senza problemi.
Traduire 22/01/2017

Zsolt

Nice shop, ships quickly, my preferred place to buy. Had problems with items occasionally, in which case I got quick a refund.
Traduire 20/01/2017

Ramiro

I buyed a lot of product in BangGood. The last time, the item arrived broken.
BangGood staff solved this problem very fast, they refund me all the money in two days. Very good company. Recommended.
He comprado muchas cosas en BanGood. El último artículo que compre ha llagado roto. Me puse en contacto con ellos y lo han resuelto muy rápido, me dieron a elegir entre re envío y reembolso. Escogí el reembolso y en dos días lo tenía en mi cuenta de PayPal. 100% recomendable
Traduire 20/01/2017

Erii

Fast delivery (about 10 workdays) and cheap stuff
Traduire 19/01/2017

MOHAMMAD EJAZ RIZVI

i am fully satisfied with the service of banggood but little unsatisfied because banggood says the amount will refund with shipping charges but i have got only the product valve not the shipping charges.
Traduire 19/01/2017

RomanG

Нормальный магазин. Товар отправляют всегда вовремя, все вопросы оперативно решаются службой поддержки.
Traduire 19/01/2017

Bast77

Several dozens of orders.
Service is excellent.
Traduire 19/01/2017

Artem

Very good service! All orders was delivered without problems in a short time. Any issues are resolved easily with the help of banggood service.
Traduire 19/01/2017

Александр Маслов

Отличная работа. Все заказы исполнялись в оговоренные сроки. Проблемы с отсутствием товара на время заказа, решались оперативно. Спасибо за работу!
Traduire 19/01/2017

Declercq Dirk

Very good after sale service, good quality products,cheaper than other sites.
Goods are always delivered on time.
If you ask a question or info you get quickly a response back.
For this reasons i always buy on banggood.
Traduire 19/01/2017

Amanda

I bought a mechanical keyboard and the delivery was pretty fast compared to others package and the support after purchase are excellent.
Traduire 18/01/2017

Simon

Banggood zeigt sich auch bei Problemen sehr hilfsbereit. Bereits mehrfach gingen Sendungen verloren, jedoch wurde das Geld zurücküberwiesen oder erneut gesendet. Der einzige Ärger ist dass man dann einfach nochmals 2 bis 3 Wochen warten muss.
Traduire 18/01/2017

Maria

I have experience ordering a product which quality was unsatisfactory. Having been politely contacted by the Banggood customer service I received a good and fast solution of the problem which I was satisfied with.
Traduire 18/01/2017

Dog Man

I ordered some things and was satisfied. Although shipping to Europe takes some time, it is worth because it is cheaper.
One wrong item was shipped but I received the correct one for free and could keep the other! Thanks.
Traduire 18/01/2017

Stanley Chan

I had a few orders with this companies and are very happy with them. Some order may come later than expected but generally very good service.
Traduire 18/01/2017

Delhoumeau

Bonjour, pas problème avec service après vente bon suivit.
Traduire 18/01/2017

Valerossi77

Sono circa 5 anni che acquisto da Banggood,ho iniziato con modelli radiocomandati(droni,elicotteri,auto,carri armati etc...),per poi acquistare anche lampade da giardino,luci led,attrezzi da lavoro,giochi didattici per bambini,idraulica,abbigliamento e tanto altro,hanno nel 99% dei casi rispettato i tempi di consegna,in una settimana il pacco parte da Singapore ed arriva in Italia,ed è poi in Italia che le poste sono lente.La maggior parte degli articoli ha un ottimo rapporto qualità prezzo,e nel caso vi è qualche problema il servizio clienti e' prontissimo a soddisfare le richieste del cliente con un rimborso totale o parziale e addirittura alla rispedizione dell'articolo stesso(totalmente gratuito),previo invio di foto o video che accertino il difetto dell'articolo precedentemente ricevuto. I coupon ed i punti se utilizzati con cervello ti possono far risparmiare ulteriormente.Al momento mi sento rispettato ed ascoltato da Banggood,e quindi continuerò a comprare sempre da BG.Saluto tutto lo staff di Banggood,in particolare Ace,Jandy e JT. Buon lavoro e buona giornata
Traduire 18/01/2017

Rolando

Good shop, low prices, good customer service
Traduire 18/01/2017

Cameron Blick

After 30orders great prices and great products. A minor issue was dealt with quickly, and fully refunded
Traduire 18/01/2017

Neri

Recebi um produto que não estava de acordo com o que tinha comprado. Entrei em contato, não demorou muito, eles me enviaram outro produto que solicitei sem custo. Super recomendo.
Traduire 17/01/2017

Daniel Bates

I like dealing with banggood, the make my hobby a little more possible with great deals on supplies. Never had any issues with banggood, if there is ever a problem they are quick and friendly to deal with. Will be doing more business with them.
Traduire 17/01/2017

Jaap

I can only say good things about my experience with banggood.
Prices are good, shipment is pretty fast (to the Netherlands) and customer support is friendly and helpful.

I had one problem with a broken bluetooth speaker I ordered, but customer support solved my problem quick and easy by sending a new one. I didn't even have to send the old one back.

I sure will buy from them again in the future when I need something.
Traduire 16/01/2017

Alvaro Martinez

yo escribo para contar mi experiencia, baraje en varias ocasines la compra de dos Smarphone de Xiaomi pero despues de leer en los foros los problemas que habia con los envios y la poca seriedad decidi hacer una prueba hice un pedido de una funda de 4€ para comprobar el funcinamiento de esta gente.
el pedido esta realizado el 23 de noviembre , a dia de hoy no llego nada les mande varios mail para informarles de lo ocurrido . solo puedo decir que no pienso comprar nada mas y solo aconsejo que lo penseis dos veces antes de hacerlo .
supongo que saldran varias personas diciendo que a ellos todo les llego perfecto pero en mi caso y en varios que pude leer en varios foros no es asi .
suerte
Traduire 16/01/2017

Piero

Banggood siti da evitare assolutamente. Ho ordinato capi di abbigliamento fino novembre 2016, pagamento effettuato immediatamente, ma non ho mai ricevuto niente. Dopo varie mail di sollecito, mi hanno sempre dato ulteriori date di consegna. Ma da circa un mese non è arrivato nulla.
Traduire 16/01/2017

Mike Zets (USA)

This was my first major purchase with Banggood, the 10" Tablet, Chuwi Hi10, dual boot. The tablet arrived in VERY good condition in the time promised. After 2-3 weeks a crack appeared across the bottom left corner of the touch screen and the touch function no longer worked. I contacted Banggood's service. They were immediately attentive to the problem and very courteous in all their correspondence. They offered free replacement and offered to pay for shipping, both ways. It was a very good response but it would have taken too long to ship both ways.

They offered to pay for local repair if one could be found. I located a Cell Phone repair shop who replaced the screen in a matter of hours after the replacement screen was obtained (6 days). Banggood authorized payment of the repair through my PayPal account.

I am VERY PLEASED with the computer as well as Banggood. I would recommend this tablet AND Banggood to everyone. Low cost, quick delivery and service which is better than ANY I have found, anywhere.
Traduire 16/01/2017

Sam

Amazing site , with great prices and products!!
Traduire 16/01/2017

Alexey Kokorev

I have made several orders on banggood.com.
All items i got were perfect and worked great. The delivery much more quicker then Ali or something else.
Once seller sent me mismatch item, but refund was quick and easie.
Traduire 16/01/2017

Analog303

Banggood ist einer der besten Shops für den Bereich Modelbau.
Super Service und support.
Sollte mal etwas fehlen oder nicht richtig funktionieren kümmert sich Banggood schnell um eine Lösung..
Nett Fpv Lager und immer neuer Stuff
Traduire 16/01/2017

Mark A

I have ordered with Banggood twice now, both times I ordered a Chuwi Hi10 Pro. The first time it came with Windows 10 Home and Remix OS 2.0 as advertised, but the second time it came with Windows 10 Home and a generic Android 5.1 installation instead.

I contacted Customer Service and was assisted by Elva, who dug into the issue and discovered that they had gotten new stock from the supplier (Chuwi) with this new configuration. They had switched the secondary OS to Android 5.1 upon receiving some negative feedback about Remix OS, but apparently neglected to inform Banggood.

Upon my request Elva investigated if they had any of the old configuration tablets still in stock.
When this turned out to not be the case she offered me a small refund which was reasonable as the tablet was mechanically sound and both OSes worked fine. I accepted the refund and am overall very pleased with my purchases and with the interaction with Customer Service. I will be shopping here again in the future.

Thanks to Elva for the assistance.
Traduire 16/01/2017

Vladislav

have ordered on the Banggood 3 times.
Twice I have recived broken products.
I any case, problems have been resolved quickly and in positive way by the costumer service.
Traduire 14/01/2017

Adam

Banggood have very good customer service, I received a faulty product and they sent out a replacement the day after I contacted them at no extra cost to myself.
Traduire 14/01/2017

Yusuf

I am absolutely delighted with your services. It was a problem caused by the relocated people. It's a very reliable site that they made money at once. I would recommend.
Traduire 14/01/2017

Miso

Great service, good prices, fast delivery

I have ordered hundreds of products from banggood.com, not once having a problem either with product quality or delivery, which in my experience is rare. Even in rare cases when the product went out of production the refund was fast and streamlined.
User experience on the website is excellent, products are interesting and the prices acceptable. And of course, free shipping;)
Traduire 14/01/2017

Jan Olav

Banggood is a great site for all types of low priced items. In addition, there is never worry about anything as the customer service is both polite and helpful. Recommend using banggood!
Traduire 13/01/2017

Bread Heringer

Ótima loja, fui super bem atendido, o produto veio em super bem embalado. 10/10
Traduire 13/01/2017

Leonardo

Ho avuto dei problemi con un acquisto di pochi euro di materiale elettronico e dopo avere scritto una recensione negativa sono subito stato contattato dall'assistenza che ha provveduto a rispedirmi il prodotto poichè risultato difettoso senza costi aggiuntivi. Ottimo sito e ottimo servizio clienti.
In particolar modo Elva, l'operatrice che si è occupata del mio caso, gentile e rapida nel rispondere.
Traduire 13/01/2017

rasto.charvat

Everything was great, value, delivery and packaging, and communication with support was excelent. I must recommend banggood ..... 5 starts ....
Traduire 13/01/2017

Martin Duizendstra

Banggood has a very good service.
I like goods from Banggood.
If there is a problem, they will solve it.
Traduire 12/01/2017

Vassilis

Quickly and efficiently. Excellent service and very fast responce to any problem, and of course Free Shipping !!!
Keep on the good job Banggood !!!!!
Traduire 12/01/2017

Raúl García Escamilla

Si es verdad que el envió ordinario tarda a veces mas de lo esperado, pero la relación calidad precio, el trato que te dan y el derecho a devolución lo tienen muy pocas paginas y esta es una de ellas. Levo mas de 1 año comprando y todavía no he tenido ningun problema que ellos no me puedan solucionar, seguiré comprando hasta que me demuestren que ya tiene esa profesionalidad con la que trabajan. Animo a los que tengan problemas con banggood que se pongan en contacto con ellos y seguro le solucionan el problema.
Traduire 12/01/2017

Mike

Great service and aftercare. Recommended.
Traduire 12/01/2017

Mitch

Banggood is a great website and have a lot of things. They reimbursed me the money for a "POFAN Nylon Braided 2 in 1 1M 2.1A 8pin and Micro USB Cable for Android and IOS" that did not work.
The downside of banggood is that they block reviews with criticism, similar to dealextreme. Chinese people don't allow criticism.
Traduire 12/01/2017

Joaquin

He comprado ropa y un movil en esta página. En general buena experiencia. El envío gratuito es muy poco fiable, algunas veces llega en los 20 días que prometen y otras tarda más de 2 meses. Pero ellos responden bien a las incidencias. Te ofrecen re-envío o devolución del dinero inmediatamente. Y cumplen.
O sea, buenos precios y buenos productos en general, pero no es para unas prisas.
Traduire 11/01/2017

Roman

Good delivery time, sturdy packaging and extra user-friendly customer service. Nice choice of budget RC quads and planes. Beats Ali for me
Traduire 11/01/2017

Ron

Long time customer here. Banggood offers very good value for money, as long as you're willing to wait a few weeks (sometimes even more!).
Have probably ordered there about fifty times or more and have only had problems in two or three occasions where a product never arrived, or wasn't according to the specs in the description. In all cases this was handled satisfactory either by re-sending the product or refunding it. I did notice that if you check 'shipping insurance' with the shopping cart, service response is a bit faster. But also without insurance Banggood does not give you a hard time.
Traduire 11/01/2017

Michelle

If you're willing to wait a little bit for shipping, then they have some great items at even better prices! I've ordered from them several times and with the exception of one item, everything has worked well and was just as expected. Sometimes the packages are a bit banged up, but they've come a long way. One item that I ordered didn't work and after several exchanges with customer service it was resolved to my satisfaction. I will definitely be ordering from them again!
Traduire 11/01/2017

Numan Zahid

banggood have very nice support. that is what I like about this store and recommend it to my friends.
Traduire 10/01/2017

Manuel Sieiro

Good site best prices arround. Good quality products.
Traduire 10/01/2017

Fernando Tildes

I have purchased different classes of products and I am very satisfied. No complaints at all. Even when I received a product with a problem I had a solution that was perfect to me. Prices are very good, items are shipped very fast, they provide a way for customers to give feedback about their experience what makes it easy to decide for an item. I do recommend Banggood to everyone.
Traduire 10/01/2017

Meri

ottima compagnia prezzi molto vantaggiosi, servizio assistenza sempre molto disponibile e efficiente
Traduire 10/01/2017

Norbert Menyhert

I am very satisfied with the customer service and all managing system of the company. I have already ordered many items because of the good price and if I had any problem, we find the solution together. It is easy because they have a relevant point on the web site and you can get in contact very easily. Uploading any video or photo, they will check and return for you with positive answer in a short time.
I am satisfied and recommending the company to other costumers also.
Traduire 10/01/2017

BenWu

Sweet notifications and the customer service help me a lot with my orders.
I would recommend this company to anyone.
Traduire 10/01/2017

Matthias Busker

Hallo,
ich habe mehrere Artikel bei verschiedenen großen Plattformen in China bestellt (Banggood, Gearbest, Aliexpress).
Die Preise sind bei Banggod meist etwas höher als bei Aliexpress, aber immer noch richtig gut.
Die Artikel wurden schnell verschict und kamen gut verpackt an. Bisher blieb nichts im Zoll hängen.
In meiner letzten Bestellung wurden drei USB-Kabel bestellt und nur zwei geliefert.
Banggood hat mit sehr schnell und freundlich in perfektem Englisch geantwortet.
Der Betrag für das fehlende Kabel wurde anstandslos via PayPal gutgeschrieben.
Ich bin von Banggood überzeugt!
Traduire 09/01/2017

MisaeL

la comunicacion es exelente m avisaron que el paquete retorno x distintos motivos y ahora m lo envian nuevamente y contarles que me dieron la opción de elegir rembolso o reenvío muy contento
Traduire 09/01/2017

Bigiolino

Very good service! My product was broken and I've been refunded!
Traduire 09/01/2017

Tony68

Très bon site. Les commandes arrivent en 3 ou 4 semaines. Et en cas de défaut le SAV est très réactif.
Traduire 09/01/2017

John

Great Service. Great Customer service
Traduire 08/01/2017

Marek

My item was incomplete (missing "not so important" part). Now I'm waiting for second item. I hope it will be OK, but I'm sure that customer service do care.
Traduire 08/01/2017

bashcie

Package didn't came thru, had a mail conversation, articel is back at banggood and is out of stock.
First thought: "F*ckers!"
Wanted to give me refund, but i wanted this articel. So i switched the colour which was still in stock and they did sent again. Now waiting for the package to arrive. Service Super, thanks!
Traduire 07/01/2017

Dídac

Després d'alguns dies de més esperant la compra, una d'elles no era la correcta, donant per perdut els diners em vaig posar en contacte amb el seu servei posventa (Giselle) i en poc temps vaig rebre la seva resposta, de forma educada i amable. Tant sols 3 e-mails explicán el cas i envian un parell de fotos, rebré el producte correcte sense problemes. Desde un començament ho donada per perdut per ser una compra per internet i m'ha sorprés les facilitats que et donen per resoldre cap incidencia.
Traduire 06/01/2017

alexandros plaviak

Danke für den Artikel, er ist für Neulinge sehr hilfreich. Zu meinen persönlichen Erfahrungen mit banggood kann ich sagen, dass ich weitgehend zufrieden bin und bisher noch nicht über den Tisch gezogen wurde...
Ich habe mittlerweile viele Produkte aus den unterschiedlichsten Kategorien bestellt und wurde bisher noch nie enttäuscht. Excellent customer service with the lowest price in the market
Traduire 06/01/2017

Vola

I am always satisfied with my orders and the staff is also very helpful. I can recommend this site to anyone.
Traduire 06/01/2017

Daniel

Very good site and good service. Ive had many positive experiences on banggood and I will for sure go back there.. Cant beat it!!
Traduire 06/01/2017

Igor Doroshenko

Very good customer service.
Within six months a client of Bangooda. A good selection of goods at reasonable prices. Good quality products, fast delivery. Very satisfied with the service support. Very quickly, respond to requests and always ready to help. Only positive impressions. In the future I plan to be their customer.
Traduire 06/01/2017

Bartosz Maciejewski

Everything good thanks
Traduire 05/01/2017

Paul

Very good shop, always helpful customer service and best value.
Traduire 05/01/2017

Tibor

Banggood has trustwothy customer service. I ordered a nut cracker and it didn't arrived in time (finally it turned out that it was a mistake of our local postal service) and they re-sent the item without a question. (When both items arrived finally I paid for both in return.)

The other time the right piece of earphones failed and they re-sent it after I made a video proof.
Traduire 05/01/2017

Julio Max

My experience was excellent.
I bought many items from them, one was not working well and they resend it two times, and finally the item was OK, but simply was incompatible with my system, and they voluntarily returned the price paid for it.
Traduire 05/01/2017

Jonas Eriksson

Banggood is a huge department store on the web with a very broad product selection, free standard shipping or quicker for a small fee. But the best thing is their customer service, they go out their way to make you feel satisfied if your product is not as you expected.

Banggood bangs excellent.
Traduire 04/01/2017

Fauze

I like Banggood, I had a broken phone case arrived to me, I contact the CS Banggood, and Elva was the representative for my problem. She is doing great with communication and the replacement of my phone case was smooth. Elva thank you very much.
Traduire 03/01/2017

silvia

personale gentile, efficiente e subito disponibile per rispondere alle domande.
Ditta efficiente
Traduire 03/01/2017

Ali Karaköse

Very relevant and solution focused service. I have been shopping for a long time since it gives importance to the customer. The service is also very good, as the prices are reasonable.
Traduire 03/01/2017

Carmen

Compré unos zapatos a traves de Bangood. Un mes y pico más tarde me llegaron casi flotando en agua. La caja deshecha, las plantillas despegadas, los zapatos deformes.... Imposible usarlos porque se echaron a perder.
Me puse en contacto con Bangood y les expuse el problema. Al día siguiente me contestaron ofreciendome devolverme la mitad del dinero. Yo les contesté diciendoles que no podía aceptar esa proposición puesto que había perdido el dinero y los zapatos. Al día siguiente me volvieron a contestar diciendome que en efecto yo tenía razon y me han reembolsado la totalidad del dinero. Está claro que la culpa tampoco fue de ellos. Posiblemente de la compañía de transportes que a saber qué hicieron con el paquete. Bangood se ha portado muy bien. Estoy contenta.
Traduire 03/01/2017

Zeb

They have great service and products
Traduire 03/01/2017

emrah

banggood dan bir akıllı saat satın almıştım. sınırlı bir kullanımdan sonra touchscreen sıkıntı çıkarmaya başladı. ilk başlarda buna kendim mi neden oldum diye düşündüm. çünkü ilk geldiğinde bu sorunu açıkça gözlemleyemedim. tabi bu esnada banggood un müşteri servisine başvurmak için biraz geciktim. neredeyse 40 gün olmuştu ve artık akıllı saatin ekranında hiçbir görüntü yoktu. aradan baya bir zaman geçmesine rağmen refund yani paranın iadesi talebinde bulundum. sorunla ilgili video ve görüşümü ilettim. 3-4 gün içinde geri ödemeyi kabul ettiklerine dair mail aldım ki araya yılbaşı girmişti. banggood un iletişim servisi 852 ile başlar. bu bildiğim kadarıyla bir hong kong telefonu. alışveriş etmeden önceydi telefonu gördüğümde olumlu fikre sahip olmuştum. zira hong kong ta iş ahlakı üst seviyededir. tavsiyem bir sorunla karşılaştığınızda ürün garantisi, iade şartları ile ilgili bölümleri okuyun. ayrıca tamir hizmeti de sağlıyorlar. firmware yükleme, ürüne mudahale etme, düşme , su alma gibi garanti kısıtlayıcı durumlara dikkat edin. paranızı geri almayı, hile yöntemi olarak kullanmadığınız sürece banggood un sattığı ürünün arkasında olduğunu sizde göreceksiniz.(i had been purchased a smartwatch from banggood. after very rare usage. it had faulty. touchscreen was unresponsible. if i face this problem, i thought that it is user source faulty. that make me late to communicate with customer service. after around 40 days i faced that there was not signal on touchscreen of smartwatch. then i communicated with customer service( sanny). i wanted banggood to refund. cservice confirmed my refunding. banggoood proved its trustworthy. i realized before banggood have a phone number(852). it is hong kong number if i am not wrong. hong kong have high work ethic . just consider and read guarantee policy and circumstances about repair,resend, refund service of banggood. be kind. do not cheat customer service if you are in warranty exclusions. i am sure banggood will solve and help any problem of your orders)
Traduire 03/01/2017

Ceyhun

Great site always satisfied thank you bangood
Traduire 02/01/2017

Enrique

Supuestamente el envio son 20 dias laborables. Pedido realizado el dia 3 de diciembre, a fechas de hoy, dia 2 de enero, el pedido esta perdido por el mundo. El envio desde china a Europa fué extremadamente rapido. El dia 13 estaba en Suiza. Hoy por hoy, nadie sabe decirme nada sobre mi pedido, Correos(empresa en españa para el envio) dice que no está en su sistema. Y 17track no actualiza nada desde el dia 13. Primera y supongo que ultima vez que compre nada aqui.
Traduire 31/12/2016

DSJL

Buenos días, pedí un móvil por esta página, lo último que pone en el seguimiento es : Envío desde el punto de la Oficina Internacional de origen, con fecha 9-12-2016. No se que significa, ¿alguien me puede ayudar? Lo pagué el día 24 de Noviembre y no se nada aún.
Gracias.
Traduire 30/12/2016

fantozzi

K.A.T.A.S.T.R.O.F.E
nie wieder..
Traduire 30/12/2016

Bea

Von diesem Shop ist ganz klar abzuraten.

Ich hatte PC-Ersatzteile für ca. 50 € bestellt und bezahlt, die ich am selben Tag allerdings stornieren musste. Online Chat bestätigte mir, dass der Betrag rückerstattet würde. Nach vier Tagen erhalte ich Nachricht, meine Ware wäre versandt worden. Der online chat war plötzlich nicht mehr erreichbar. Per Mail erfahre ich, dass ich nun nur die Möglichkeit hätte, das Paket – einmal angekommen – nicht abzuholen und zurückgehen zu lassen. Sobald es wieder beim Versender sei, würde mir das Geld rückgezahlt. Mehrere Mails später entschuldigt man sich, man habe im online chat nach der falschen Order-Nummer gesehen (!)
So wie es aussieht, ist durch diesen fantastischen Kundendienst das Verlustrisiko für die Ware auf mich übergegangen. Außerdem frage ich mich, was der Zoll macht, wenn ich das Paket nicht annehme und somit auch die Einfuhrumsatzsteuer nicht bezahle.
Traduire 30/12/2016

Florian

Interessanter Laden für alle Schnäppchenjäger. Die Qualität der Ware, besonders im Bereich der RC Toys ist wirklich gut.

Aber ACHTUNG: Bestellt die Ware über das EU-Warehouse oder lieber über Zweithändler bei Ebay die in der EU sitzen.
2x aus dem CH-Warehouse bestellt, 2x nicht angekommen.

Und danach jedesmal rumschlagen mit der Post und mit Banggood, bis man dann irgendwann mal sein Geld zurückbekommt. Bei der zweiten Bestellung warte ich immernoch auf meine Erstattung... Der Ärger ist das Schnäppchen nicht wert. Hab zwischenzeitlich über Ebay DE bestellt und bin sehr zufrieden mit den Sachen.
Traduire 30/12/2016

yannis n.

super shop!
habe tablet für 250€ gekauft und nach einer woche war es da und sicher verpackt .
wow ! leider eu adapter vergessen aber was solls.
Traduire 29/12/2016

Stefan

Nicht zu empfehlen, habe dort etwas gekauft und mit Paypal bezahlt,
nachdem die Ware eingetroffen ist, musste ich feststellen, das ich einen anderen Artikle erhalten habe,
nach vielen Mails und Meldung über Paypal soll ich nun auf eigene Kosten
mit Sendungsverfolgung zurück schicken, eine absolute Frechheit, der Versand kostet mit DHL 43,99€
und auf diesen Kosten werde ich wohl sitzen bleiben, hab mit Paypal auch schon telefoniert!
Hier auf jeden Fall nicht wieder
Traduire 23/12/2016

David

He comprado 5 productos cada una por separado, ya va mas de un mes y aun no recibo nada, ni siquiera se si la aduana los detuvo, solo me dice que ya llego a México (fin del seguimiento, tiempo estimado de entrega de 7 a 15 dias)ya paso dicho tiempo y no se nada de mis productos, el seguimiento de un producto es muy deficiente en esta pagina, no actualizan el estado de dicho tracking.

Pésimo no contestan mis mensajes
Traduire 20/12/2016

Klaus K

Ware wurde erst nach 3 Wochen trotz positivem Lagerbestand versendet. Zu Weihnachten gibt es dann wohl nix für meinen Sohn. Danke Banggood!
Traduire 19/12/2016

Lorena

Vergonzoso, he comprado varias cosas y haya hace poco bien. Me regalaron una tablet compara allí, con doble sistema operativo, se estropeó a las 3 veces que lo cambie.como me daba un poco igual no me quedé en su momento, ahora la tableta ha muerto, les pregunto por como puedo repararla y como ya se ha acabado el soporte me dicen que compre otra!!! Ni tan siquiera la posibilidad de arreglarla pagando. No pienso volver a comprar nada en esta página.

I've tried to repaired an out of support tablet and they only soy that i must to buy another one...
Traduire 13/12/2016

Liet

Penoso. Espera tu móvil durante 2 meses y ves que estás sin el móvil y sin el dinero. El tracking se actualizó con los primeros movimientos, pero después lleva más de 1 mes sin actualizar. Les escribes y copian y pegan el mismo mensaje. Penoso. He comprado en Gearbest 25 días después y ha llegado el paquete y el de Banggood sigue diciendo que está en Honk Kong. NO COMPRÉIS NUNCA EN ESTA TIENDA.NI REGALADO
Traduire 07/12/2016

Matthias

Bestellung nach 8 Wochen noch nicht erhalten. Seit über 7 Wochen sollte sie in D sein.
Eine Mail von mir haben sie beantwortet. Trotzdem ist ein Stern noch übertrieben, da nur das Geld weg ist.
10.10. bestellt
17.10. an Kurier in D übergeben
4.11. nachgefragt
7.12. noch immer nichts
Traduire 02/12/2016

Obi

Nicht in Banggood kaufen, die Garantie von einem Jahr nicht erfüllt.
Traduire 01/12/2016

Jose

NO COMPRÉIS EN BANGGOOD!!! Me llevan engañando diez días o su forma de trabajar es pésima!!!

DO NOT BUY ON BANGGOOD !!! They take me deceiving ten days or their way of working is terrible !!!
Traduire 01/12/2016

william guayacundo

REALICE MI PRIMERA COMPRA EN BANGGOOD HACE 4 MESES NUNCA ME LLEGO Y ME DICEN QUE AVERIGÜE EN EL CORREO LOCAL SIN DARME NUMERO DE SEGUIMIENTO , ME ROBARON
Traduire 30/11/2016

Enk

Compre hace menos de un año una tablet FNF ifive mini 3gs, hace un mes se quedó la pantalla en blanco. Hablé con el servicio técnico y me indicaron que la tenía que enviar pagando yo los gastos de envío si quería hacer uso de la garantia. Confíe en ellos y envié la tablet pensando que solucionarían el problema, pero mi sorpresa ha sido que cuando ha llegado el paquete se niegan a recogerlo. BANGGOOD ME HA MENTIDO Y ADEMAS A PROVOCADO QUE ENVIE LA TABLET PAGANDO YO LOS GASTOS DE ENVIO Y SI QUIERO RECUPERARLA PARA INTENTAR ARREGLARLA POR MI CUENTA TENGO QUE PAGAR LOS GASTOS DE DEVOLUCION!!!
MI RECOMENDACION ES QUE NO COMPREIS EN BANGGOOD SI QUEREIS TENER GARANTIA EN LOS PRODUCTOS.
Traduire 29/11/2016

H.Peter

10 (!) Tage nach erfolgreicher Bestellung und Sofort-Bezahlung erhielt ich die Mailnachricht, dass der Artikel nicht lagernd wäre. Obwohl er auf der P noch immer als lagernd angeboten wird und nach wie vor bestellt werden kann. Jetzt bin ich gespannt, ob mir mein Geld rücküberwiesen werden wird, nachdem ich den "Refund"-Button gedrückt hatte.
Dies war auf jeden Fall meine erste und gleichzeitig auch die letzte Bestellung.
Traduire 29/11/2016

Günther

Habe bei banggood schon vieles bestellt und hatte trotz öfters mal sehr langer Lieferzeiten keine Probleme.
Bis dann ein Satreceiver geliefert wurde, dass nicht annähernd die beschriebenen Funktionen erfüllte.
Auf Emails wird nicht geantwortet und schlechte Produktbewertung wurde gelöscht.
Das ist es kein Wunder, dass fast nur positive Gerätebewertungen im Shop zu lesen sind.
Man kann bei banggood ganz günstig einkaufen. Doch bei Probleme stellen sie sich tot.
Günther
Traduire 25/11/2016

Juan

Hice un pedido de una emisora de RC radiolink AT10 (120€). La información de seguimiento no se acutalizaba nunca, estuvo como 20 días como si estuviera en Seychelles. Al llegarme a españa (a los 30 días) cual es mi sorpresa que veo que el producto ha sido usado, y no solo eso, sino que ha sido mal usado (la pantalla está llena de rayazos, un botón, justo el del menu, está como descolgado :https://www.youtube.com/watch?v=oTfJfDIioF8 además de que no tenía ni protector de plástico la pantalla) así que como me había cobrado como si fuera nuevo, les mandé un mail. Su respuesta fué que me abonaban 10€ y que me lo arreglara yo en mi país. Aquí me cobran 40€ por arreglarme el botón y solo por desmontarme la pantalla otros 20€, mas aparte la pantalla. Vamos, que la broma me iba a salir cara, por lo que les digo que no, que me devuelvan el dinero. Me preguntan que cuanto me cuesta volversela a enviar y lo consulto con correos y me sale que unos 30€. Me dicen que me pagan la mitad de la devolución y que me mandan otra, pero paso de esperar otros dos meses entre pitos y flautas y les digo que quiero mi dinero. Me ignoran durante 4 días, por lo que elevo la disputa a Paypal, e ignoran a paypal también, por lo que paypal decide que me van a devolver el dinero, pero tengo que pagar yo los costes de devolución y esos no se me devuelven. En resumen, que me va a tocar pagar 30€ de devolución y confiar que ellos me van a reembolsar los 120€. Me he gastado 30€ en devolver un artículo a China usado y roto y me jodo. Me parece una estafa total. Supongo que habrán buenas experiencias de gente que compra ahí, pero yo he comprado muchísimo por internet, y desde luego jamás vuelvo a comprar en Banggood, sobre todo un producto de ese importe. Deben de pensar que somos gilipollas...
Traduire 21/11/2016

weber

Schrott Firma wirbt mit Gutscheinen zum Geburtstag, nur nach dem Geburtstag reden die sich raus und zahlen nix! Augenwischerei unseriös! In kurzer Zeit 14Tage für 300EUR gekauft ab sofort nichts mehr! Da kann man nur noch warnen!
Traduire 13/11/2016

fuchs

habe eine ware am 28.10. 2016 bestellt uns über onlinbanking sofort überwiesen, noch keine ware erhalten ? betrüger am werk ???
Traduire 05/11/2016

Fabian M.

Trotz langer Wartezeit (habe fast drei Wochen auf Handy gewartet), bin ich sehr zufrieden. Umverpackung ist sehr gut, so dass Handy und Cartoon vom Handy sehr gut gegen Einwirkungen von außen geschützt sind. Handy funktioniert ohne Probleme. Trotz langer Lieferung würde ich wieder bei bangood bestellen. Zollgebühren habe ich nicht bezahlt. Daher verstehe ich nicht, wieso Zollgebühren anfallen sollen...
Traduire 05/11/2016

Jochen S

Am 18. Oktober Handy bestellt und heute am 05. November habe ich das Paket mit Zollaufkleber und ohne Zusatzkosten erhalten. Es ist sehr gut eingepackt in eine Box aus Styropor. Da können sich einige andere Shops eine Scheibe abschneiden. Das Handy funktioniert tatellos. Da vergeben ich selbstverständlich 4 bis 5 Sterne. Top. Jederzeit wieder
Traduire 04/11/2016

Thorsten

Nicht zu empfehlen. Sehr lange Zeit auf die Ware gewartet. Nie wieder. Dann zahle ich lieber mehr und kaufe die Ware in Europa. Schon alleine mit dem Umtausch und der Garantie ist man dann besser dran, als wenn ich über banggood bestellen würde. Daher gerade nur noch ein Sterne, eigentlich kein Stern.
Traduire 03/11/2016

Tristan

Nie wieder Banggood! Nachdem meine Bestellung, anders als auf der Webseite angegeben, doch nicht lieferbar war, kontaktierte ich den Kundenservice und wollte einen Refund. Alles OK meinten die, dauert 1-3 Tage.

7 Tage später hat sich noch nichts getan. Also nochmal Kundenservice, nochmal die Aussage: 1-3 Tage.

Dieses Spielchen haben ich jetzt schon 3x gemacht.
Traduire 02/11/2016

troll

also ich kann keinem .banggood.com empfehlen hab mir eine cam bestellt die wurde dann vom deutschen zoll
beschlagtnahmt und zerstört weil kein einziges eu zeichen zu sehen war .naturlich hab ich gleich
.banggood.com angeschrieben aber die stellen sich auf dum das waren 39 euro puff.
jetzt muss ich noch eine drohne bekommen 135 euro die wird bestimmt auch puff machen.
also mahl schnell174 euro zum fenster rausgeschmiessen also wer sein geld loswerden will
.banggood.com
Traduire 29/10/2016

Jochen

Na ja. Sehr lange Lieferzeit. Es sind nun fast 2 Wochen herum und ich habe immer noch nicht die Ware und die Track-Verfolgung funktioniert auch nicht so wie es sein sollte. Daher nie wieder ein Handy in Chiba kaufen. Ich kann davon nur abraten. Keine Antwort auf meine E-Mail und Fragen.
Traduire 28/10/2016

Peter

100% Ausfallquote, ich habe keinen der von mir bestellten Artikel erhalten. Der erste wurde im Shop angeboten und auch verkauft, obwohl nicht lieferbar. Der zweite Artikel hat es nicht zu mir geschafft. Banggood schiebt die Versandprobleme auf den Kunden und macht ungenaue Angaben über den konkreten Versender in Deutschland. Es hat mich diverse Anrufe gekostet, herauszufinden, dass nicht DHL, sondern Deutsche Post der Logistik-Dienstleister ist. Ergebnis: Die Versandadresse wurde nachvollziehbar korrekt angegeben, die Sendung aber wegen fehlerhafter Adresse zurück geschickt...
Fazit: Einmal und nie wieder.
Traduire 17/10/2016

Thomas

Moin Leute bin ja ein Fan von China shops aber was sich banggood diesmal geleistet hat ist der Hammer .Habe eine Fernsteuerung bestellt wo draufstand inerhalb eines tages lieferbar steht ja meistens drunter.Also bestellt ,nach drei Tagen geschaut bei meinen Bestellungen keine Änderung ok nichts bei gedacht.Nach zehn Tagen eine Mail von bannggood Ware ist Ausverkauft und es würde länger dauern die Ware wieder heranzubekommen ist auch ok also habe ich meine Besttellung Storniert und mein Geld zurück gefordert am nächsten Tag wurde dieses bestätigt das ich 48-72stunden warten solle und dann auf mein Ppaccount schauen solle und jetzt kommt es ich wollte gerade mein Mail account schliessen da kam Werbung von bannggood und siehe und staune gleich das erste Bild ist meine Fernsteuerung zu haben und sogar mit 18% Rabatt und das gleich in mehren Farbausführungen naja ist doch komisch erst nicht da und dann gleich wieder zu kaufen.ok habe ich gedacht jetzt schreiben wir den laden mal an ob sie mich vera......en wollen mal sehen was die dazu sagen.wenn ich eine Antwort bekomme werde ich sie hier aur der Seite posten.:-)
Traduire 12/10/2016

massimo

bad seller; I bought a Xiaomi Miband 2 and the product was defective and probably no original. attention
Traduire 12/10/2016

Steffen

Bei mir ist es noch besser. Ich warte bei 3 Bestellungen wobei die längste 2 Monate her ist. Und selbst da kommen immer die selben Sprüche, ich soll doch mal zur Post gehen.....blablabla. Man bestellt etwas und am nächsten Tag steht bei dem Artikel auf einmal in 14 Tagen wieder verfügbar. Und man bekommt nicht einmal eine Nachricht das der Artikel leider Ausverkauft ist. Banggood hat das beste Angebot, gerade im Bereich Modellsport, aber sein 2 Monaten geht es garnicht mehr, was die Zuverlässigkeit betrifft.
Traduire 03/10/2016

Walter

Servizio, rintracciabilità, rapporto prezzo/qualità molto buoni.
Traduire 01/10/2016

Sole

Hola, soy de Argentina. Consulta...si uno pide 2 cosas o más, lo envian en un solo paquete? porque DX sí lo hace. Gracias!
Traduire 27/09/2016

Olga

Hola, Pues yo he comprado un móvil el 7 de Julio y no me llega, en el track de Correos esta desde el 17/07/2016 con el estado "Salida de la Oficina Internacional de origen" y los de correos me dicen que bandggood lo tiene que desbloquear, y los de bandggood no dan señales de vida, me parece que esta pagina no es tan de fiar....
Traduire 26/09/2016

FX

After more than 10 orders at Banggood I have to say this is the best shop I encountered. Very good handling of service tickets as well.
Traduire 18/09/2016

COLOMBO FIORANGELA

Ottimo sito per fare acquisti .
Traduire 07/09/2016

Naddl

Ich habe mittlerweile schon über 10 Bestellungen bei Banggood getätigt und kann es zu 100% weiterempfehlen!!!

Lieferfristen wurden bis auf einmal immer eingehalten. Auf Nachfrage innerhalb weniger Stunden eine Antwort. Bei der einen Bestellung war das Produkt vergriffen. Bekam aber Auskunft wie lange es dauern würde bis wieder auf Lager.

1 Produkt blieb mal im Zoll hängen. Nach Zusendung der Rechnung aber nichts bezahlt.

Auch die Qualität und vor allem das Preis Leistungs Verhältnis sind top!!!!

Beanstandungen hatte ich noch nie, deshalb kann ich dazu nichts sagen.

Werde sicher noch viel und oft dort einkaufen!
Traduire 08/08/2016

Hans-Peter Fricke

Einmal und nie wieder, lieber Panda Check werdet Ihr gesponsert?. Ich habe ingesamt 3 Artikel im Gesamtwert von 55 € bestellt. Einen Akku kam von Holland und war nach 4 Wochen hier, lausig verpackt, Karton Beschädigt kam mit Zusteller. Einen Satz Gitarren Saiten kam nach 5 Wochen per Post. Ein Solarpanel 3 Watt ist bis heute noch nicht da. Nach ca. 3 Wochen reklamkierte ich zum ersten Mal, es kam die übliche blabla Antwort, aber kein Hinweis, übrigens wurde ich belehrt das Banggood nicht der Versender ist, also auch nicht haftbar. Bei den weiteren Reklamationen die übrigens ein "Ben" immer beantwortet hat wurde ich weiter vertröstet, soll doch mal zur Post gehen und fragen usw. Dann stellte ich nach 4 Wochen ein Ultimatum da das Panel immer nocht nicht da war und drohte mit dem Anwalt. Kurz und knapp kam die Mitteilung das ich nach 3 Tagen die Summe auf meinem Konto habe. Was auch so war. Aber Leute ich habe echt keinen Bock auf eine Lieferung mehr als 14 Tage zu warten nur weil die Damen und Herren ihren Versand nicht im Griff haben und eine Sendungsauskunft auf chinesisch lacht mich die Post doch aus. Dann fehlen Bedienungshinweise siehe LIO Akku wo Brandgefahr besteht wenn der Anwender was falsch macht. Also ich kaufe in Zukunft wieder in der Bucht. Vielen Dank fürs lesen und gebt meine Meinung ruhig weiter Cherrio ciao IU1BSV / DH2SAQ Pedro
Traduire 29/07/2016

sergio

hola yo me compre un drone,una runcam y unas gafas fpc en banggood,por ahora no se nada pero mi duda es que hopy al ver el seguimiento pone pais destino francia la poste...y ayer ponia correos españa,pareceser que la poste es correos francia, y pone esto Départ ROISSY COURRIER INTERNATIONAL PIC (93). salida de rossy alguien me puede ayudar,decir qu epedi un cargador de lipos yn en 9 dias llego
Traduire 25/07/2016

Juan

Mala experiencia.
He comprado un Xiaomi MI5 y una funda en esta pagina web. Me los han enviado desde dos almacenes distintos. La funda desde China (13 días) y el "móvil" desde Laos (15 días). Tanto un producto como el otro han llegado dentro del tiempo establecido y bien empaquetado. El problema es que el móvil no es el que yo he comprado un Xiaomi MI5 sino otro modelo un Xiaomi Mi Max de mayor envergadura peores prestaciones y precio mas bajo. He intentado ponerme en contacto con la empresa por mas de un medio pero no hacen caso. Ahora solo queda recurrir a Paypal y a ver como se soluciona esto. Me siento realmente estafado y decepcionado con esta tienda.
Traduire 23/07/2016

GM

I ordered a combination of item from banggood, and I am extremely pleased. but one of the item was out of stock and i contacted Banggood customer service. I made an inquiry about delivery and ask for a refund for the out of stock item, and the response from banggood was fast and very helpful. Within a few days it got sorted out by banggood and my item shipped to me. I can recommend this company.
Traduire 21/07/2016

Rui Oliveira

I am a usual banggood customer, till now only one or two times something goes wrong, but they have always satisfied me with good solutions for the issues. So I just can say that I am happy with banggood and till they work like that, I will continue shopping in banggood. In my opinion is a good online shop.
Traduire 06/07/2016

Markus Hoffmann

I can not recomend this shop because:
1) The Prices are cheaper in other China Shops
2) 1/4 - 1/5 from the ordered items are defective
3) the handling with the defective sites is just per mail and very complicated (other sites offer a ticketsystem which is more clearly arranged)
4) Thy offer some very good "Flash deals" whith a Discount up to 50% but after you by it, they will not send it to you and foul their customers
4)
Traduire 02/07/2016

Loredana

Very nice store, they have a lot of nice product, also product are in good prices.
Am from Italt and ordered many items from Banggood. All of them arrived at home.
I enjoy it to order items from Banggood. And I will order the items Again.
Traduire 01/07/2016

Carsten

Ich habe nun auch bei Banggood bestellt, einen Akku und ein RC-Auto.
Der Akku kam sehr schnell und ohne Probleme an. Das Auto war auch sehr schnell in Deutschland, musste dann aber einige Zoll-Ämter durchlaufen um letztlich von mir abgeholt zu werden. Leider ist dem Paket keine Rechnung beigelegt und somit kann kein Wert oder Inhalt bei der Post/Zoll ermittelt werden. Heißt also man muss so immer zum Zoll.

Was mich am meisten an dem Shop stört... Man kann keinen Artikel nach der Item No. suchen. Hat man also ein RC Auto und sucht direkt nach einem Ersatzteil anhand der Artikelnummer findet man diesen nicht.
Bei Nachfrage an Banggood erhielt ich einen Lieblosen Link der eine Schlagwortsuche des RC Models beinhaltet.
Meinen die ich wäre blöd???? (http://www.banggood.com/search/a979.html?dckf=M_Ruth)
Es gibt deutlich mehr Ersatzteile und viele sind auch bei Banggood aufgeführt aber nicht auffindbar oder Identifizierbar.

Schade da der Shop ansonsten Potential hat.
Traduire 30/06/2016

Leander

Ich habe vor 3und ein halb monaten eine drone bestellt! !!! Die sagten es würde mir eine zweite zugeschickt werden und es ist nichts passiert! !! 100€ weniger auf dem Konto danke ihr pisser
Traduire 28/06/2016

Olaf

Banggood - absolut unzuverlässig, wenn die Probleme entstehen; man muss mit vielen Mitarbeitern kommunizieren und mehrmals das gleiche aufklären; nie wieder.
Traduire 27/06/2016

Dudi

Der Versandt war schnell und zuverlässig.
Das Produkt war super geschützt verpackt.
Total zufrieden
Traduire 20/06/2016

tylrichard

Banggood offer fair price and good service, and delivery is prompt, feedback response time within 1 day, is a place to find/shop RC related product!
Package in well protect, is a reliable online shopping place.
Traduire 15/06/2016

Javier

Yo no he tenido una buena experiencia con esta pagina. Compré un pack de linterna con varios accesorios entre los que se encontraba dos baterías con su cargador hace 3 meses y me llegó sin el cargador y las baterías.
Al reclamar me dijeron que mandara fotos del producto y me contestaron que ellos comprueban los productos antes de enviarlos y eso no podía ser. Por suerte, tenía en el envío en peso del paquete y pesaba menos de lo que debería si hubiera estado todo. Al echárselo en cara, fue entonces cuando reconocieron que había un error y no lo habían enviado. Me dicen que me lo envían pero solo me llega el cargador. Otra vez lo mismo pero como no tengo el resguardo del peso, se niegan a reconocer que no me han enviado las baterías.
Lo dicho servicio postventa pésimo y encima te tratan como si les quisieras timar.
Traduire 30/05/2016

Juan Antonio

Les he hecho dos pedidos. El primero llegó a los 20 días, en envío gratuito, aunque la información de seguimiento es bastante mala ya que en la página ponía había salido de la oficina de origen y estaba en tránsito a mi me llegó a casa y seguía poniendo lo mismo que el primer día. Ahora han cambiado la información, en tan solo un día cambió el estado del pedido de procesamiento de origen a salida desde la oficina de origen EN UN SOLO DIA. Pues bien así sigue desde el día 15, hoy es 30, en correos España aparece como aceptado que ha salido de la oficina de origen el dia 15 pero no se ha movido de ese estado con lo que no se sabe en donde está ahora mismo después de 15 días de haber salido de la oficina de origen.
Traduire 27/05/2016

sandro gomes

a month ago i order 3 tools ,after pay no one ask me for shipping address ,call or email not work. banggood is just bla bla bla... if you buy from this business you never receive your purchase,my idea is stay far from this bangbad.
Traduire 24/05/2016

Jens

Top-Shop!
Mittlerweile über 60 Bestellungen dort getätigt.
Mit zwei Ausnahmen ALLE angekommen.
(Geld gab es nach ein paar Mails anstandslos zurück!)
Banggood ist vielleicht nicht immer der günstigste Shop,
doch man bekommt wenigstens die bestellte Ware oder das Geld zurück.
Das kannte ich von anderen Shops auch ganz anders....
Traduire 23/05/2016

Hans

Last ordered transistor tester (Kit) with grapic display dosn´t work.
Every single component testet before soldering.
I know, too stupid to assemble.
Lazy communication.
Why they want a video of an not working item ??
Will no more order anything.
Traduire 23/05/2016

Tony

Have been buying from Banggood for few months now with no problems. Post to New Zealand has been within 10 days as expected. Had a problem with one order which did not arrive, but Banggood promptly gave a refund. This gives some confidance for making further orders.

The only criticism I would make is that the descriptions are often not precise enough. For example on 4 port USB charger the capacity is 2.1A. This is for the whole unit not for each port as I had expected. The pictures do help but the descriptions (obviously translated from Chinese) often leave you wondering what they are trying to say.
Traduire 19/05/2016

Samir Agadir Romero

Tienda de calidad y muy buen servicio al cliente, muy recomendable, podeis comprar con confianza, envio a españa de 2 semanas de media, aunque algunas cosas llegan en tan solo 1, tambien decir que el servicio al cliente es de los mejores, ya llevo medio centenar de pedidos y perfecto, siempre que tuve algun problema me dieron solucion, acabar diciendo que tienen buenos precios

Un saludo
Traduire 18/05/2016

bn1404

Great customer service.
Traduire 12/05/2016

Titus

Ich bin sehr zufrieden,hab schon öfters was bestellt und die Ware auch immer bekommen!!Sehr freundlicher Support, schnelle Lieferung.
Traduire 12/05/2016

Joao

De uma forma geral o serviço é bem conseguido, o apoio ao cliente esforça-se por resolver e retificar as questões, os produtos no geral tem uma boa relação qualidade/preço. O único ponto que considero por vezes realmente negativo é a embalagem, que muitas das vezes fica aquém do necessário e não protege devidamente o conteúdo, é de facto essa situação que têm mesmo que melhorar.
Traduire 11/05/2016

Nicolas Garnier

Great product selection, and prices. This is my new favourite Chinese shopping site.
Above everything what sold me to Banggood is the staff.
Customer service is fast, friendly and efficient and you can rely on them to help you whatever your question/issue is.
Very good on many points highly recommend.
Traduire 02/05/2016

Jorge Ponce

A mi no me a llegado mi reembolso, según dijeron que en 48 horas y ya pasaron 3 días, dicen que tenga paciencia pero no sé si me devuelvan mi dinero a mi PayPal
Traduire 20/04/2016

Julio

Actualmente han cambiado a una empresa de mensajeria casi desconocida, Lao Post, mandan de china a los angeles y de ahi...no se...no da mas información y no ha llegado nada aun, desde el dia 8 no hay noticia...un desastre
Traduire 15/04/2016

Piotr Nowak

Bang Good is absolute joke. This website purely operates on preorders, without any control regarding dispatch date. My item (13532272 ) supposed to be in stock (EU warehouse) and should be delivered within 1-2 days. Four weeks passed and I am still waiting... Customer service replied after 4 days that item is not in stock, that`s it. Honestly if I knew I would gladly paid those £15 more and buy it trough Amazon. If you have deal buy it via Gear Best at least they can give you fairly real estimation. All potential buyers! You have been warned.

Dear Bang Good why are you lying your customers selling things not existing in your stock? Would it be better to give them real dispatch estimation, so they could decide? I am going to report this to Online Shopping Fraud website and strongly advise other to do the same.
Traduire 08/04/2016

Cesar

No compren en bangood... Hace unos meses compre una tablet y me enviaron una de la marca que pedí pero con característica inferiores por la que yo había pagado. Ellos se negaron a cambiarme el producto o devolverme el dinero diciendo que no era culpa de ellos, si no más bien del distribuidor de la marca, es decir se levaron las manos... Al final por tanto reclamo, quisieron darme un cupón por 10 dólares de descuento en compras, el cual no acepte después de mandarlos a la m.....! Ellos tenían la sartén por el mango... Estafadores!!!!
Traduire 01/04/2016

Gerhard

Meine Erfahrung mit Banggood ist sehr schlecht. Eine Taschenlampe Nitecore EA 41, gekauft im Januar 2015, war im Mä