Banggood est une boutique de gadgets chinoise dont le siège se trouve à Guangzhou (Chine). Mis à part un entrepôt situé en Angleterre et la possibilité de commander sans avoir à  s'enregistrer, sa structure claire est un point positif en comparaison à d'autres boutiques chinoises.

En 3.793ème position dans le classement Alexa, Banggood appartient aux 4.000 sites web les plus visités du monde. Cela n'est pas une surprise et cette boutique n'a pas à se cacher devant des géants tels DX.com et Fasttech, car elle s'est spécialisée dans les domaines de modélisme, gadgets et autres bricoles.

Banggood Index

La boutique chinoise Banggood vend fidèlement ses gadgets, technologies et aussi bijoux et vêtements.

Expérience avec Banggood

La boutique chinoise Banggood appartient non seulement aux plus grands, mais aussi aux plus anciens vendeurs de gadgets de Chine. Raison pour laquelle elle a pu nous convaincre lors de nos nombreux tests (plus 70 commandes jusqu'en fin 2014) et a respecté ses indications en ce qui concerne la livraison.

Détails: Banggood.com

  • Délai de livraison : 7-20 jours ouvrables, livraison express 2-7 jours
  • Gamme de produits : Toute la gamme complète de gagdets chinois
  • Comparaison de prix : moyen, gadgets RC à bon prix
  • Particularités : Un commerçant avec son propre entrepôt
Autres avantages et inconvénients sont:
 

Pour

  • Paiement PayPal sans compte possible
  • Autres moyens de paiement possibles: carte de crédit et Western Union
  • Garantie du prix le plus bas avec "Saw better price"
  • Entrepôts en partie en Angleterre, pour une livraison plus rapide
  • Livraison gratuite
  • Livraison express possible avec DHL ou UPS pour un coût un peu plus élevé.
  • Adresse hollandaise directe

Contre

  • Pas de traduction
  • Appréciations douteuses
  • Le chargement de la page est lent (surcharge?)
  • Trop de newsletters -> utliser une adresse email spam

Banggood Payment MethodsPaiement

On peut faire une remarque positive. En effet, il n'est pas nécéssaire d'ouvrir un compte pour effectuer le paiement et il peut aussi se faire par PayPal. Ainsi vous pouvez être assuré qu'en cas de besoin vous pourrez recupérer votre argent grâce à la protection d'achats de PayPal, par exemple lors de complications pendant la livraison. Dans un cas pareil, le délai de livraison est de 40 jours.

Si vous vous enregistrez, vous aurez aussi d'autres méthodes de paiement à votre disposition comme la carte de crédit (Visa, Maestro, Mastercard).

 

Moyens de paiement soutenus

PayPal PayPal Avec PayPal, tu peux effectuer le paiement le plus simplement et sûrement. Et tu profites aussi de la protection-achats solide.
Carte de crédit

Visa

MasterCard

AmEx

Donnes simplement les coordonnées de ta carte de crédit et tu peux ensuite payer. Garde à l'esprit cependant que tu n'es malheureusement sous aucune protection lors de tes achats.

Boleto   Boleto est une méthode  de paiement en ligne et hors ligne très appréciée au Brésil. Mais ic elle est encore inconnue et presque personne ne l'utilise
Qiwi Wallet   Qiwi Wallet est un prestataire russe. Pour effectuer un virement, l'argent doit d'abord être transferé dans ton compte Qiwi Wallet. Ensuite tu peux payer en ligne avec celui-ci. C'est aussi une méthode de paiement peu connue ici.
WebMoney PayPal C'est carrément l'alternative russe de PayPal.

Délai et livraison

Les différents entrepôts représentent avant tout un aspect positif. Ce n'est pas obligatoire de toujours commander de Chine, raison pour laquelle des délais de livraison peuvent être assez courts, par exemple lorsque vous commandez un artice assez cher qui sera livré depuis l'Angleterre.

Banggood Warehouses

Malheureusement, une petite partie de l'assortiment de produits est stockée en Europe, si bien qu'il faut regarder les produits l'un après l'autre avant de faire son choix.

Mais commme d'habitude, il n'y a  pas frais de livraison pour l'envoi standard depuis la Chine et on peut même valider la livraison express par l'ajoût d'un supplément. Ce qui raccourcira le temps d'attente de 2 à 7 jours ouvrables.

Avec ou sans numéro de suivi, chaque commande peut être au moins en partie suivie sur la page "Banggood Order-Tracking" . On peut aussi voir l'évolution du traitement de la commande grâce au numéro de commande et l'adresse électronique utilisée.

Banggood Order Tracking

Dans la capture d'écran ci-dessus, on peut reconnaître que banggood a un peu traîné entre le moment du paiement par PayPal et la livraison. Cependant, ceci est d'après notre expérience, rare. Si vous payez le supplément pour avoir un numéro de suivi, vous pourrez à la prochaine étape suivre le voyage de votre colis avec l'agence d'expédition concernée.

Option de livraison spéciale: Netherland Direct Mail

Le "Netherland Direct Mail" est particulièrement pointu chez Banggood. Il est plus cher que l'option "Air Mail Register" mais les paquets arrivent nettement plus vite en Europe. Avec cette méthode, les paquets sont envoyés directement en Hollande  et de là ils sont expédiés dans l'Europe, si bien que les délais les plus rapides vont de 1 à 2 semaines. Le seul aspect négatif jusque là est qu'il n existe pas de numéro de suivi pour les commandes par Netherland Direct Mail. Mais nous n'avons eu aucun problème et comme il est dit dans les différents forums critiques qu'on trouve sur le net, cela s'est rarement mal passé pour les autres clients. Si vous avez donc la possibilité de pouvoir mettre un supplément lors de vorte commande pour avoir droit à une combinaison entre l'envoi standard et l'envoi express, ca vaut le coup.

Vous êtes aussi conscient que la douane et la TVA ne vous seront pas épargnées même si votre paquet atterit d'abord en Hollande. Car sur le paquet , il n'y a aucune adresse hollandaise, mais plutôt une adresse de l'expéditeur chinois. Notre expérience nous a prouvé malgré tout que la douane et la taxe sont rarement redevables avec cette méthode de livraison.Banggood Shipping Methods

Pensez à ne jamais vous faire livrer à une station de colis, car celles-ci n'acceptent pas souvent les gagdets emballés dans du papier-bulle. Par ailleurs, le livreur ou la douane ne possède pas le moyen de vous informer en cas de complications.

Banggood et la douane

Contrairement aux autres boutiques chinoises, Banggood a une valeur très professionnelle et déclare ses colis et ses paquets très consciencieusement. Si bien que jusqu'à présent, nous n'avions pas besoin de faire un tour à la douane.

Mais nous devions naturellement nous acquitter des frais douaniers et des taxes correspondants à la valeur totale de notre commande. À partir de 10€, nous devions payer la TVA chez le tranporteur. Pour les commandes de valeur supérieure à 150€, il est possible que vous ayez aussi à payer les frais douaniers (Nous vous expliquons pourquoi dans notre rubrique d'information sur les impôts et la douane)

Package from Banggood

Retour

Banggood attend de sa clientèle une réaction rapide. C'est pourquoi il y a la règle de 3 et 5 jours. Si un produit n'est pas satisfaiasant, on peut demander un retour dans les trois jours suivant la réception de l'article. Et dans ce cas, le client doit prendre en charge les frais de retour du produit, tout comme les frais de livraison du produit de remplacement, si bien que dans le cas où le produit insatisfaisant est moins cher, l'échange ne vaut pas la peine.

Dans le cas de produit défectueux, le client doit faire parvenir au service clientèle une vidéo ou des photos du produit défectueux dans les 5 jours qui suivent le réception de la marchandise. Seulement si le délai est respecté, le service clientèle s'occupe de trouver des solutions possibles comme le remplacement ou le crédit.

Particularités

Dans le cas où vous vous aevz ouvert un propre compte, vous pouvez suivre votre marchandise à partir d'une valeur de 25$. L'historique pour les clients enregistrés est très structuré tout comme vous l'avez vu dans les grandes plates formes américaines (ebay, amazon...). Vos commandes précédentes ("My orders") et précommandes ("My preorders") ou encore votre liste de souhaits ("Wishlist") sont visibles.
Banggood Orders Backend

Banggood: Aperçu clair de la commande, chose assez rare dans les boutiques chinoises

Il existe la possibilité de créer votre compte par Twitter ou Facebook, mais nous vous le déconseillons. Puisque les boutiques chinoises sont éloignées des lois et réglementations européennes, il est prudent de ne pas donner ses informations privées plus que nécéssaire.

Les points Banggood

Une autre particularité sont les points Banggood que l'on recoit après chaque achat. Ils sont visibles et accumulables sous "My Points".

Banggood Points

Banggood: "Mes Points" sont fait pour lier la clientèle, pourtant les épargnes faites avec sont faibles

Lorsque l'on a accumulé suffisamment de points, on peut génerer ses propres coupons dans les différentes "Points Zone". Par exemple, si on a 150 points au total, on peut recevoir un coupon de réduction d'une valeur de 1$. Pour ceux qui achète constamment en Chine reconnaitra déjà que les coupons normaux, en particulier nos coupons exclusifs, rapportent plus d'épargne. Accumuler des points ne vaut donc pas la peine.

Ce qui est aussi très intéressant est la section vidéo qui propose de meilleurs résultats que les grandes plateformes de vidéostreaming. Vous pouvez donc vous faire une idée au préalable des articles, et avoir quelques réactions honnêtes des autres, puisque nous partons du fait que toutes les critiques écrites n'équivalent pas la réalité.

Bilan

Banggood appartient aux boutiques chinoises les plus établies et il est clair qu'à part leur large gamme de produits et leurs entrepôts à l'étranger pour servir le marché européen, il y a aussi un effort du côté du service clientèle et l'apparence. Les coupons régulièrement actualisés et les offres promo assurent de bons prix pour des délais de livraison assez rapides.

Ses atoûts se trouvent définitivement dans le domaine des jouets électroniques (gadgets) et les accessoires du modélisme.

Alternatives

 Alternative 1:  Dealextreme
Dealextreme
free shipping Dealextreme livre une une grande diversité de produits
 Alternative 2:  fasttech
FastTech
 
free shipping Possède un large choix de marchandise électronique.

4 Banggood Coupons

À côté des coupons actuels que vous trouverez sur PandaCheck, il y a toujours des coupons exclusifs que vous recevez dans votre compte à la réception de la newsletter. Naturellement, la plupart des coupons ont toujours une valeur d'achat minimale.C'est donc à vous de juger avant d'effectuer votre commande, quel coupon vous fait le plus épargner.

top

Coupon Banggood: 6% de réduction

Fais des épargnes grâce à nos coupons de Panda. Sur tous les prix normaux de BangGood, tu recevras une réduction de 7%. Ces coupons ne sont pas valables sur les articles déja réduits.

30/06/2017

pandacheck

15% sur les articles réduits de Banggood

"Cela a fonctionné chez moi" nous a signalé un utilisateur. Nous le remercions pour le message ! Le coupon est valable pour les produits de la rubrique "Clearance".

Valable pour une période limitée

36bgc8

5% sur tous les articles (nouvelle page)

Banggood possède un nouveau site internet (Beta-) et nous offre à l'occasion d'un coupon de 5% de rabais.

Nous l'avons testé et cela a fonctionné sur tout les articles. Le code pandagood vous fait profiter encore plus avec 6% de rabais.

Valable pour une période limitée

newbg

Coupon Banggood de 8% pour l'entrepôt américain

Vous avez adroit à 8% de réduction sur tous les produits de l'entrepôt américain de Banggood.

Valable pour une période limitée

newus

En ce qui concerne les coupons de petite valeur ou reservés à un groupe d'articles, l'utilisation d'un coupon avec une réduction fixe ne vaut pas la peine, par contre pour les grands achats (cf l'image ci-dessous), il est fortement recommandé d'utiliser un code qui vous donne droit à un pourcentage de remise.

Applied Banggood Coupon

Nous avons entretemps construit de bonnes relations avec Banggood, si bien que nous pouvons vous offrir un coupon exclusif de Banggood de 7%. Le code est pandacheck. Nous contrôlons régulièrement nos coupons, vous pouvez donc être sûrs de trouver tous les coupons ici. Dans le cas où il en manquerait un, nous nous réjouissons de votre réaction.

793 avis

classer par
23/05/2017

Delapart

J 'ai acheter chez Banggood une camera USB c endoscope étanche pour 8.35 euros .
A la réception du colis , de l 'eau inondait l 'intérieur du paquet . Le mode d' emploi était à moitié dissout et collait sur tous les objets . Après avoir télécharger le logiciel CameraFi , sécher sommairement le câble et son électronique et brancher l 'endoscope à mon Smartphone et j'ai constaté que rien ne fonctionnait.J'ai mis le câble et son électronique dans du riz pendant 24h. Puis j 'ai brancher l' endoscope au smartphone . L 'endoscope est reconnu par le smartphone mais une image très flou s'affiche sur l 'écran . Il y a beaucoup de condensation dans le minuscule objectif de l 'endoscope . La partie électronique est sauvé , mais la partie waterproof est détruite par l' humiditéL'endoscope est inutilisable.
J' ai contacté Banggood (My Account / View Orders /Order No 21...../Repair & Refund & Resending ) Le service "Resending" m 'a répondu par mail très rapidement et finalement m' a rembourser la totalité du montant de l 'endoscope .Je n 'avais pas pris de "Shipping Insurance " .
Bravo Banggood

Pour ne pas rester sur un échec j 'ai commander un nouvel endoscope
B.D.
19/05/2017

jean-pierre

très bon site . Beaucoup de choix . Très bon prix dans l'ensemble et surtout un service après-vente très réactif et hyper commercial . A conseiller !!
18/05/2017

Dominique

Très bon site d'achat. Très sérieux. Les prix sont très compétitifs et le service après-vente est très correct et efficace. J'avais acheté une montre qui se bloquait régulièrement. Ils m'en envoient une nouvelle sans discussion.
10/05/2017

André LAGUERRE

Bonjour,
Banggood est une boutique en ligne ou je trouve beaucoup de produits à prix intéressant, ou non disponible dans ma région.
Le délais de livraison moyen pour la France est super correct, j'ai reçu des colis en une semaine, car envoyé de puis un dépot européen, et un delais moyen de 10 à 15 jours.
Les produits sont emballés correctement, avec du papier à bulles en cas de besoin.
Il m'est arrivé de devoir faire appel au service après vente, pour un article arrivé erroné ou manquant, Le service après vente de BangGood a tout renvoyé immédiatement dès le lendemain.
Donc Banggod est un site hyper sérieux à mon avis, et donc à recommander !
09/05/2017

Vincent

Bonjour,
Site de vente en ligne interressant avec un service aprés vente reactif.
Seul bemol, étant francophone, j'aurai aimé une reponse du service client en francais.
07/05/2017

JMAT

Tres bon site et tres serieux. La coque commandee et livrée n'etait pas la bonne (erreur de livraison de leur part). Apres echange de mails et de photos de celle recue, ils en ont renvoyé une autre sans retard. Site a recommander.
Delai de livraison un peu long mais conforme a celui annoncé donc rien á redire. Prix interessant.
29/04/2017

Alain

Entreprise sérieuse. Service client rapide et efficace. J'ai effectué une cinquantaine de commandes. Une seule fois, j'ai eu à me plaindre d'un produit, et le service client est intervenu rapidement pour me proposer un remboursement. Sauf ce cas unique, je suis satisfait du choix, du prix et de la qualité des articles proposés. Les délais de livraison sont généralement assez longs : il faut donc penser à commander plus d'un mois à l'avance. Mais c'est le seul inconvénient que je vois.
19/04/2017

Pascal

Première commande chez Banggood. J'ai utilisé Paypal comme paiement.
La commande a été livrée dans les délais (3 semaines). Le produit ne fonctionnant pas (capteur Usense badmington), j'ai du échanger quelques emails et faire les tests demandés avec envoi de vidéo et photos pour prouver le dysfonctionnement du produit. Après cela, le produit n'étant plus disponible pour un échange, j'ai été remboursé de mon achat.
Site de vente sérieux et expérience positive malgré un produit défectueux dont Banggood n'est pas responsable.
18/04/2017

gilles

bon site..ai effectue plusieurs commande sans soucis....il faut juste prendre le mode de transport eco (2a3 semaine d attente)pour ne pas avoir de problème de douane....le service après vente est réactif et essaie de trouver une solution convenable.
15/04/2017

Norbert Avignon

The audio splitter does not work, I was refunded.
I have ordered another. Nothing very serious ...
Customer service is very responsive. Thank you.
19/03/2017

Paul

Très bon site. On trouve facilement des produits de même référence, vendu 2 fois moins cher que en France. On sait où ce fournissent certaines boutiques... Puis il y a des références qu'on trouvent nulle part ailleurs, à des prix vraiment sympas.

-Livraison = 12-14 jours (faut pas être presser).

-Douane = 0 si petit colis (<500g) + envoi éco (BG divise les colis pour éviter la douane. Après, faut de la chance ).

Si gros produit (ex : gros drone...) = douane 20%

-Attention : Livraison express = douane. Faut toujours commander en éco, c'est mieux.
04/03/2017

AKM00

vraiment bon service, très crédible, précis réponses, nombreuses solutions pour régler un problème,...
il prend soin de sa clientele
bangood vous faites un travail remarquable
03/03/2017

AKM00

vraiment bon service, très crédible, réponses précis, nombreuses solutions pour régler un problème,...
il prend soin de sa clientele
bangood vous faites un travail remarquable

Really good service, very credible, precise answers, many solutions to solve a problem, ...
He takes care of his clients
Bangood you do a remarkable job
22/02/2017

Philippe LOESCHER

Bons prix et SAV plus performant qu'une boutique française. J'avais un soucis avec ma smartwatch: Elle m'est revenue non seulement réparée mais en plus upgradée avec les dernières fonctionnalités.
27/01/2017

William NOEL

Excellente boutique et service client à la hauteur (très réactifs). je recommande.
25/01/2017

Luc Galarneau

I had a problem with an item I bought. At their request, I sent them videos showing the problem. They decided to replace the item and sent a new one. All this far away in Canada. Impressive Very good communication, service and pricing.
Luc Galarneau
21/01/2017

Henri

I ordered 5 batteries Xiaomi 10000mA at Banggood web site on 4th of December for Christmas gifts. They were delivered in France on time, one week prior Christmas.
Unfortunately, one among the five was unserviceable. I used the process on line with Banggood to fix the problem. Chris, from Banggood customer service answered quickly, and ask me to explain in detail my problem and to provide Banggood with pictures and even a film.
Few days after, Chris told me by email that Banggood decided to replace the defective battery and sent me a new one. I received the new one on the 19th of January. And It works perfectly.
I'm very happy with what Banggood customer service did.
Thus I recommend this company to anyone.
19/01/2017

Pascal

Pas de mauvaise surprise avec Banggood: le site est clair sur les disponibilites, les commandes sont traitees rapidement, le transport prend du temps mais on le sait. En cas de probleme le service client est tres reactif. Mais il a tendance a proposer des points, plutot que de renvoyer le produit. Faut voir.
Les descriptions des articles ne sont pas forcement tres claires, et il peut etre interessant de lire les avis pour avoir une idee plus precise, et pour etre sur qu'un prix tres bas ne cache pas une qualite decevante.
18/01/2017

nico

J'ai eut un petit soucis avec ma tablette, que Bang Good m'as immédiatement demandé de renvoyer pour une nouvelle.
Et maintenant tout fonctionne à 100%,
je remercie le SAV BangGood et en particulier "Elva" la personne qui à régler ce problème.
18/01/2017

Marwane

Site vraiment tres bien qui propose des produits de qualité. Le service client est tres réactif ils répondent dans les 2 jours. Je recommande vivement
17/01/2017

Mazer.one

Ceci n'est pas un fake, je recommande vivement ce site. Cela fait plus d'un an que je commande chez eux et je ne suis vraiment pas déçu. Après plus de 40 commandes sur leur site j'ai eu forcément quelques articles défectueux (très peux) mais après avoir contacté leur S.A.V. , ils m'ont toujours envoyé un nouvel article de remplacement à leurs frais après avoir prouvé bien sûr le non fonctionnement du premier. Je recommande vivement leur site car jusqu'à présent je n'ai pas trouvé mieux. Ils sont vraiment à l'écoute et cherchent toujours une solution à vos problème. On peux communiquer avec eux en français mais l'anglais est quand même préférable, Google traduction is your friend ;)
Les délais de livraisons varient de 10 jours à 3 semaines maximum. Comme je le disais dans le titre, c'est un site sérieux et de confiance.
13/01/2017

BALLOY

Despite a quality problem on my product, after-sales service was very responsive and courteous. I recommend this site for its seriousness and friendliness of the staff.
12/01/2017

Luc V

I have more than 100 orders now at Banggood an I can say that I strongly recommend it.
In a few words, Banggood is a gigantic eshop where you can find a lot of things and always at a cheap price.
Shipping time is a bit long from China to Europe (from 2 to 6 weeks), but is it free. If you are in a hurry, you can always choose a faster shipping at a small cost.
Moreover, they accept PayPal which is great for the buyer.
The customer support is great and after some emails exchanges ther are always able to solve my problems (lost shipment, defective product) with a refund or a replacement.
10/01/2017

Louis

Toujours parfait, prix très bas ! On trouve de tout , j'ai eu un problème avec ma commande mais banggood l'a réglé asser rapidement et sans retourner le produit, par contre les délais de livraison sont assez long . Bref je conseil
Louis
04/01/2017

Piques

I made many commands in the past year.
Prices are very attractive and in general the delivery time from China to France is quite reasonable (3 weeks), comparatively to other Chinese commercial websites.
Sometimes I received deffective parts, but each time the problem was solved after having demonstratred the issue by sending pictures or movies: I was refunded or resent a replacement part. In these cases, it results in uncontrolled delay incompatible to some situations where your command is supposed to be a gift for Christmas...
13/11/2016

louli

1) Mon avis sur bangood est simple c'est un peu longuet en ce qui conserne le transport....quand c'est gratos bs..
2) Le matériel que j'ai commandé pour l'instant m'à toujours satisfait...
3) Et n'est pas trop cher....voila
4) Je continue à commander de temps en temps ...
16/09/2016

PABST

J'ai commandé 10 leds 10 watts et seulement 4 sur 10 fonctionnent normalement sous 12 volts. les autres clignottent. De plus, ce ne sont pas des leds 10 watts mais des leds 18 watts car elles consomment 1,5 ampère sous 12 volts.
Dans ma dernière commande, J'ai commandé deux leds 100 watts avec leur alimentation.
Une des deux alimentations n'a jamais fonctionné.
Bonggood m'a demandé de leur fournir une vidéo montrant le problème, ce que j'ai fait, mais ils n'en ont pas tenu compte.
Malgré plusieurs relances, ils ne m'ont toujours pas remplacé le produit défectueux.
Conclusion :
Non seulement Banggood livre des produits de mauvaise qualité et donc le prix est trop élevé pour des produits qui ne fonctionnent pas et de plus, ils ne remplacent pas les produits défectueux donc ce sont des escrocs qui ne méritent pas de vendre quoi que ce soit.
N'achetez pas sur Bangood.com
28/05/2016

Hub

Beaucoup de produits et un très bon SAV qui m'a remboursé une commande cassée lors du transport.
12/05/2016

Richard Dubé

This site is the best one for buying at low cost/good quality. Nerver hadd problems with them. Service is very fast and very good. I recommand it !
07/12/2015

Hilander73

Site très pro. Service client réactif et à l'écoute. J'ai changé d'avis sur un produit d ema commande et j'ai été remboursé dans la journée sur mon compte Paypal. Je recommanderai et je recommande !
26/11/2015

Gio974

Très bon site, je le recommande. Achat depuis un an. Frais de port tres intéressant, livraison rapide SAV très compétant pour le peu de soucis rencontrés. Beaucoup de choix dans les produit proposés ainsi que les nouveautés. Vous pouvez y aller les yeux fermés.
23/11/2015

Christopher

Amazon like but Chinese way. I really like Banggood. You have good quality products and plus, (compared to some other websites like Aliexpress) you can be sure to get a genuine and working item. If by hazard you get a defective item, the BG team will be nice with you, offering you a solution. Furthermore, some people only swear by Paypal and BG offers Paypal as mean of Payment. It has been now a year I have been buying there and I can honestly recommend them!
Traduire 28/05/2017

I3ALI23

In the future i will gladly buy anything from the shops of banggood!
The prices are really good, and the sellers are really reliable!
I has to thank to this "company" with this review for the good stuff they sell, keep up the good work!
Traduire 28/05/2017

Florian

My experience with Banggood has always been good. When a product is damaged they will always send you a new one or they will refund you. It's your choice. Delivery times are what you expect from China. My longest waiting time was a month. My shortest waiting time was 2 weeks. They have a lot, and i mean a lot of products. And most of the time they are much cheaper than in stores in your own country. For example, a Dynam Spitfire RC airplane cost €200 in my country while on Banggood it costs €108 when choosing the EU warehouse! That's a steal! So if the long shipping times don't bother you, you can safely buy from Banggood.
Traduire 28/05/2017

IOANNIS CHALKIDIS

best prices, best quality, best communication and good delivery times.
what else can you ask.
Traduire 28/05/2017

Devin L

Always great customer service! Would not hesitate to recommend and shop there.
Traduire 27/05/2017

TZ

Really a good and honest seller. My preferred shop. May be you can have an issue with the shipping and quality of an item. But the most important is that when this happens, they always answer and find an adequat solution that satisfies you. At the begining I was hesitating but since I buy without any hesitation. Their application on android is great and allows to track the item even if you haven't paid the tracking option. The obly difference is that tracking stops when the item enters your country. Never had customs issues or something like that.
Traduire 27/05/2017

Ben

Great hobby online retailer, with great service. They resolved my issues as soon as I sent them an email, and I have always received great products for the price.
Traduire 27/05/2017

Thomas B

Have bought quite a few items these last months, and most deliveries has gone well, and when there were mistakes, customer service has given excellent help.
Traduire 27/05/2017

Bruno

Apesar de minha Mi box chegar com defeito, entrei em contato e fui muito bem respondido e vão substituir a mesma sem custo nenhum, Muito satisfeito o respaldo da empresa com cliente..
Traduire 27/05/2017

Andrew Harris

Fantastic site. Customer service second to none. Communication with them when I had an issue was first class.
Traduire 27/05/2017

Vladimir

I regularly buy at BANGOOD and are pleased with their service. I recommend everyone BANGOOD.
Traduire 27/05/2017

WEDSON

Tem ótimos preços e condições especiais de pagamento para os brasileiros.
Traduire 27/05/2017

Boy Teulings

Good website and fast shipping when you pay only 1 euro for faster shipping. Great customer service and prices!
Traduire 27/05/2017

Aurélie

Moi et mon mari avons effectué beaucoup de commandes chez Banggood et nous avons toujours été satisfait, même lorsque de petites erreurs ont été commises, on a toujours trouvé une solution avec le SAV. Réponse rapide et remboursement rapide. Je recommande vivement ce site.
Traduire 27/05/2017

philippe

I have made lots of orders with Banggood and I have always be pleased with their products. The pictures on ads are always real and you receive what you see... no bad surprise like others!
For my last order I received a DOA and they asked me for a video showing the problem that I did and they offered me to send me for free a new device.... The service is much professional than our local store... Sellers should learn from them!
I feel confident with Banggood and I will keep buying with them... for sure!
I wish them all the best
Philippe
Traduire 27/05/2017

Mario Xavier Figueroa Samaniego

La mejor página en relación calidad-precio y servicio al cliente post-venta :)
Traduire 27/05/2017

Fikret Sadak

Banggood is my one of the favorite shopping site. Also they have very good customer service. We have allways good relationship.
Traduire 27/05/2017

Devin

Banggood is great! I had an issue with a TV box that was dead on arrival. I filled out the return request form along with some photos/video of the issue and they responded right away. They ended up shipping out a new replacement unit at no cost. Great service!!!
Traduire 27/05/2017

andy Li

They were quick response,and solved a problem to me.I am very happy what they done.
Traduire 26/05/2017

Carlaopel

My view in this site is .. it is a very trustfull shop! bought very much items and if something arrives defected costumer service allways give a good solution! I Am very happy with this webshop and will buy more !
Traduire 26/05/2017

PascalH

Bangood customer service is great

Bangood fully refunded the item that arrived damaged and not functional.
Just a few mails and a short video to show the problem and the customer service solved the problem.
Traduire 26/05/2017

Antonio Utzurrum

I've really been able to buy items at cheaper prices from Banggood than any other online store. Their customer service is also great!
Traduire 26/05/2017

Ed Sta

Very nice site. The quality of the products are quite good compare to other chinese sites, always very please with the quality. I had once a problem with one product and the communication was good, always had fast answers, and we finally arranged a solution. I will order again without hesitation.
Traduire 26/05/2017

John Xipolitos

Fast delivery and very good quality products. Good and fast communication with the customer service.
Recommend.
Traduire 26/05/2017

gerard van venrooij

Banggood verry verry GOOD ONLINESHOP i ever find i very satisfyd and the delivery fast ,problems they solve problems gently and trustfull i have a view transport isseus and i make a mail next day i bekom a good salution or they give 50% refund and i have never send back always picture or video to exampel and they never to my say its my fold. they send mony back or give new items verry happy with the price always 50% or more less expensive as in europe they gentel and onest FOR MY THE BEST SHOP FOR PRIVET OR BISSNES PEOPEL ALWAYS GOOD BANG FOR YOUR BUCK :))))
Traduire 26/05/2017

György Szilárd

They are very helpful, they quickly reacted to my problem and find a solution quickly, typically selling good products. My favorite form of payment is also supported. paypal
Traduire 26/05/2017

Cory

. Greatsite, I had a issue with a damaged item no fault of banggood but they took care of it. My other 26 ordered arrived alive no issues
Traduire 26/05/2017

Marcel

Probleem met levering van het pakketje, was door de leverancier op finished gemarkeerd terwijl het volgens track en trace nog onderweg was. Bij Banggood gemeld, en het pakket wordt nog een keer verstuurd.
Traduire 26/05/2017

Zoltán Nagy

Hi !
Banggood reliable webshop offers a wide variety of products at a good price .

Shopping is simple, delivery is very fast .

Fast communication, I recommend it to everyone !
Traduire 26/05/2017

Knudsen

Excelente servicio , al inicio probé la pagina realizando consultas en castellano ( pensé que solo se comunicaban en ingles ) y recibí respuesta

Con respecto a la garantía de producto , tuve un percance con una compra y el servicio al cliente propuso una solución la cual me agrado

Si recomiendo a Banggood
Traduire 25/05/2017

TheDark52

Pessimo in tutto. Ho acquistato un pacco da consegnare in italia e nel tracking mi dicono che è diretto in Belize....
Traduire 25/05/2017

dmedd2

It was a pleasure doing business with banggood. I had a problem with an Item I bought and they were quick to send me an email saying they are going to send me a replacement. I am extremely happy and recommend shopping here. They are wonderful to deal with. Friendly and prompt to solve my issue. I am a very satisfied customer.
Traduire 25/05/2017

Александр

Это мой первый опыт покупки в этом магазине и последний,при оформлении заказа было условие доставки в течении 15 дней, вот прошло уже 38, а посылка даже не покинула территорию Китая! Деньги вернуть, магазин отказываться, у нас так нагло людей не разводили даже в девяностые, козлы.
Traduire 25/05/2017

Jon

Great website. Cheap items and fast shipping.

Excellent customer support if there is ever any problems with orders.
Traduire 25/05/2017

Vijaykumar

Authentic website, international shipping handling is good. No customs issue. can buy with confidence.
Traduire 25/05/2017

Wesley

Acho um ótimo site. Muito honestos e com preços muito competitivos.
Traduire 25/05/2017

Onat

Excellent quality and fast replies to the emails.
Traduire 25/05/2017

Howard Evans

Great prices. Fast shipping. Great customer service.
Traduire 25/05/2017

cedric

I have been ordering on the banggood website for several years now and I have been very rarely disappointed. There are cheap products and mostly free of charge while I live in France. I totally recommend this commercial site and I also wanted to talk about after-sales service which is very responsive and understanding.
Traduire 25/05/2017

Tamas

Refund

The device i ordered didn't work correctly. I contacted customer service and Giselle was very helpful. CS refunded all my money very fast. Thank you, Giselle.
Traduire 25/05/2017

Fabian

Fue bueno, a pesar del inconveniente de que el paquete llego defectuoso me van a aplicar reembolso
Traduire 25/05/2017

Danielle

Excellent support
Traduire 25/05/2017

Matthew Gatt

Great Service from Banggood, had an issue with one of the parts i received and they sent me a new one within a week.. very happy with the service
Traduire 24/05/2017

Chris R

I've been using Banggood for a couple months now and I intend to keep on using them for the forseeable future. It is basically the Amazon for goods from China. Prices are very competitive but in exchange, you sacrifice fast shipping, however if you do not need anything quickly and you want to save some money, Banggood is where you need to shop. I have also dealt with their customer service and am satisfied with their help. They take about a day to respond because theyre on the other side of the world but they are always willing to work with you. I would rate the store 5/5 stars. You may run into some issues, but nothing that is out of the ordinary and they'll fix it for you.
Traduire 24/05/2017

Jesus

Mágnifica tienda china, Buenos productos, tienen cupones y ofertas permanentes. Buenos precios y un gran servicio. He tenido problemas y siempre me han resuelto la incidencia devuelven el dinero sin problemas.
He comprado artículos muy variados, spinners, protectores pantalla...etc.
El envio ha estado sobre 2 o 3 semanas, más estable que otras páginas que suelen llegar a 2 meses.
Traduire 24/05/2017

iura

Excellent quality of service, quality goods. Very satisfied. Thanks.
Traduire 24/05/2017

João Loureiro

I like the service in general. I never had problems with deliveries, they always arrived at the agreed time. Communication with the company is good and simple.
Traduire 24/05/2017

Yilmaz Kalafat

I ordered a lot of things from Banggood website. They always deliver within the given timeline and their customer service is great. One of my orders had quality issues, after some email exchange I got a refund from banggood. I will keep ordering from Banggood in the future. 5 star web shop!
Traduire 24/05/2017

jose

Nice site to buy and with low prices compared to some spanish sites.
In my last order one product was broken, and they send me a new one (after they checked the product didn't work).
For me is a nice site to buy electronical and mechanical products.
Traduire 24/05/2017

Sheldon

Banggood.com is the best online store that I use. Why? Their customer service is perfect. Several times I've gotten defective orders and each time they send a new one after I send some proof/evidence of the defect. They are quick to reply and I'm always blown away by the level of customer service they provide.

Also, you can't beat banggood.com sales. When they have a product over 50% off, you can almost guarantee that you can't find it cheaper, anywhere else on the Internet!

Its a win win combination that makes me always come back for more from banggood.com. Keep up the good work! :D
Traduire 24/05/2017

LaTiNo

The package arrived quickly and without issues with customs. Unfortunately the device was delivered with an US adapter (which I could have known if I'd read a bit better), but Banggood offered to send me an EU adapter, so great service :)

I would give 5 stars but this site doesn't allow me changing the stars for some reason.
Traduire 24/05/2017

way606

Ich bin mit dem Service von Banggood sehr zufrieden. Reklamationen werden schnell und problemlos bearbeitet.
Als ich ein fehlerhaftes 'Powermeter' erhielt, reichte ein kurzes Video in dem ich den Fehler geschildert habe. Am nächsten Tag wurde mir eine Rückerstattung oder Ersatzlieferung angeboten.
Auf meine Antwort hin, wurde eine Ersatzlieferung noch am gleichen Tag veranlasst.
Obwohl ich mit englisch nicht viel drauf habe, hat die Korrespondenz gut funktioniert.
Danke und weiter so.
- way606 aus Deutschland -

I am very satisfied with the service of Banggood. Complaints are handled quickly and easily. When I received a faulty 'Powermeter', a short video in which I described the error. The next day I was offered a refund or a replacement delivery. On my answer, a replacement delivery was arranged on the same day. Although I do not have much with English, the correspondence worked well. Thanks and keep it up.
- way606 from Germany -
Traduire 23/05/2017

Israel Estrada

Excelent support service I had a problem with a buy and they resolve me very fast, the price is good and have many forms to payment.
Traduire 23/05/2017

Thro

Ich bin sher zufrieden. Die Lieferung klappt super, auch die Lieferzeiten sind im Vergleich zu anderen China- Shops kurz. Bei einem Garantiefall bzw. fehlerhafter Ware wird hier meist nach kurzer Schilderung und "Beweisvideo" kulant das Geld erstattet. Ich kann es empfehlen.
Traduire 23/05/2017

Giorgos

I had an issue with an item I ordered through Banggood. I contacted them via email; their response time was more than acceptable. They'll resend me the product. Great service.
Traduire 23/05/2017

Aleks

The best shop. I like Banggood!
Traduire 23/05/2017

Gianfry

I ordered a IP CAM with some problems about its functionality (problem with dark environment). The technical support service worked fine, quickly and politely answered with rapid alternative solution and/or eventually reimbursed all expenses.
I'm very satisfied of this services.
Compliments!!!
Traduire 23/05/2017

twinkle_14

The best place for cheap quadcopter parts and pretty much for anything else. Customer service always responds within 24 hours with email. Very good policy with defective/wrong products. You can shop here with confidence. Can recommend.
Traduire 23/05/2017

Jasper

I had an issue with an item I ordered through Banggood. I contacted them via email; their response time was more than acceptable. They'll resend me the right product.
Traduire 23/05/2017

Andis

I would recommend banggood.com! I'm from Latvia, I've purchased many times from them and I'm always satisfied. Fast /not so fast shipping depends on location, low prices, large selection.. They also have a big warehouse in European Union, not only in China. that is cool because shipping time then is about just one week Items are a bit expensive in the EU warehouse, but it's because the tax, I guess. If you have time, you can order items from China. Shipping can take longer, but the items are cheaper. Overall, I can tell, that banggood is a reliable online store.
There was problem with SPf3racing board, but withfast solution I got new one. If you have a problem with the package or item, just contact with they customer service and they will solve it, as a last resort you will get your money back.


Andis
Traduire 23/05/2017

Alberto

I have been a customer of many online shopping platforms in recent years, including Wish and Aliexpress. It was the first time I bought from Banggood. Prices are competitive and service has always been smart and quick. Tracking has always been available. I had a problem on an article, but they refunded. I will certainly return to make more purchases. Good experience to recommend to everyone; the only improvement I would make is to make a conversation history visible after the login phase rather than clicking on Contact Us or checking the mailbox.
Traduire 23/05/2017

Sergio

I had an issue with an item I ordered through Banggood. I contacted them via email; their response time was more than acceptable. They were cordial and understanding, and most importantly, they handled the matter to my total satisfaction. I will definitely continue buying from them.
Traduire 23/05/2017

Barry McFarlane

Recently purchased an X96 media box from Banggood. This unit was found to be faulty upon delivery. Contacted Banggood and they immediately offered to send a replacement unit. Excellent service.
Traduire 22/05/2017

Christian S.

Ich bin positiv von banggood überrascht. Bei der Bestellung habe ich aus Versehen eine unvollständige Adresse angegeben, sodass das Paket nicht zugestellt werden konnte und da ich ohne Tracking-Nummer bestellt habe, konnte ich da auch nichts mehr machen. Banggood hat sich selbst bei mir gemeldet und mir die Kosten erstattet, obwohl es nicht deren Fehler war.
Traduire 22/05/2017

Miro Hr

Excellen service.
Traduire 22/05/2017

newUser-87994

Raccomando il negozio Banggood.
Eccellente sia per i prezzi che per il servizio di vendita e post-vendita.
Traduire 22/05/2017

Mateus Oliveira Cabral

Nice price on itens, nice costumer treatment but the delivery gets really annoying and expensive if you need a new item in a short time
Traduire 22/05/2017

Richard Zdrahala

I recommendation Banggood shop. Verry good delivery and price.
Perfect communication and very helpfull people from this shop especially if we have a problem with item.
Traduire 22/05/2017

Mohamad

Great support
Traduire 22/05/2017

Amtonio

Es una tienda online que me gusta mucho, son eficaces y serios. Siempre envian el pedido en el tiempo estimado y si por cualquiere cosa no está correcto tienen una atención postventa muy buena y resolutiva.
Traduire 22/05/2017

Marine

Bonjour,
Le contact était rapide avec des réponse claires. J'ai été entièrement remboursé dans les plus brefs délai. Merci à Banggood pour ce service après vente que je recommande vivement.

Merci à Millet pour la rapidité des mails.
Traduire 22/05/2017

BARIS

They are so reliable and kind???????? I had a little bit problem but they solved my problem so fast and responsible.. Thank you so much..
Traduire 21/05/2017

Raúl

I had an incident with an order in Banggood and it was resolved properly. They sent me a product that did not work in my country and they gave me back the money.
Traduire 21/05/2017

Jacinto

I bought in Banggood a Teclast tablet that arrived defective (it did not turn on). The page attendance answered that I can make the delivery of the tablet for repair / change and that they would pay 50% of the shipping costs. I was reimbursed without further problems.
Traduire 20/05/2017

Frank

I have been a banggood customer for about 1 year.
The huge product offering, the constantly new innovations inspire me.
The high reliability and competence of the employees with questions or complaints Is unique.
I wish all employees and the management of banggood success for the future.
I will make my contribution.
Keep it up !!!!!

(PS: Would be glad if banggood in Saxony could open a branch. Would immediately engage me !!!!!!)

Many greetings from Chemnitz (Saxony)
Frank
Traduire 20/05/2017

Marcello

Ho comprato su banggood un fidget spinner dal costo di 20 euro circa arrivato con qualche graffio ho contattato l'assistenza che mi ha risposto rapidamente e rimborsato 5 euro scusandosi per l'accaduto
Traduire 20/05/2017

Triantaphyllos Samaras

I have been buying from Banggod for almost one year and a half now, and I have always been satisfied from what I have purchased. Their prices are generally among the lower in the market and also the fee for a tracking number is the lowest I have ever seen (big asset for me, and I use most of the times).
Recently I discovered their tools section, and as of that time I have bought some tools and hardware pieces (at very nice prices) that really made my life easier. And I made it a habbit to go through its pages, I always find small things I did not imagine they exist and which may be very useful.
Quality is generally almost perfect. Occasional quality problems may come up (this is normal for e-stores like that with a huge variety and diversity of products) but Customer Service is always helpful.
One great asset is their Questions and Comments section. You can find a lot of help and solutions in there, either by the Customer Service, of by other fellow buyers – and I advise you to read them carefully before making a decision. Also, the Reviews are very trustworthy (Banggodd publishes everything, even comments with zero rating or nasty comments) and many times the customer reviews contain very useful information and details about the product and its use.
To conclude, I consider Banggood an honest supplier, customer friendly, with very high value for money, and I will keep buying from them
Traduire 20/05/2017

bitxan

Excellent service on the part of bangood, I have bought several products and one of them has arrived damaged, they have tried to solve it quickly but since it could not be repaired I have been refunded the money immediately, they are a trustworthy shop, very recommendable, I hope to repeat.
Traduire 20/05/2017

Jean-François Rouh

Excellent site !
Très réactif .
Traduire 20/05/2017

Florian

I had an issue with the product but the support was great. Juste send a video of the problem and they refund me or send me another one. Very efficient.
Traduire 19/05/2017

RodMan

I have ordered many times with Banggood. Delivery is within the expected time. Customer support is great and responsive in fact I had one order but the item is defective they promise me that they will credit my refund within 72 hours. I do always check their promo at their Android app.
Traduire 19/05/2017

Laurent

Very good customer service. Good products and service delivery.
Traduire 19/05/2017

Nguyen

Packaging carefully and customer support very quickly with my feedback!
I will buy more.
Traduire 19/05/2017

Luis Navarro

Excelente tienda china, Buenos productos tecnológicos, con cupones y ofertas. Buenos precios y un gran servicio postventa. casi 50 pedidos, casi todos correctos. He tenido problemas en 3 y siempre me han resuelto la incidencia devolviendo el dinero.
He comprado artículos muy variados, cables, luces, coches rc, mini drones, lo último un móvil.
Hasta el momento el envio ha estado rozando 2 o 3 semanas, más estable que otras páginas que suelen llegar a 2 meses.
Solo tuve incidencias durante sep16-oct16 que los envíos llegaron a tardar casi mes y medio.
Traduire 19/05/2017

Alfred

I am satisfied with this store......shipping is slow but free, some of the merchandise might be defective but you will be refunded....a bit of a hassle to make a video and upload it to show them the defected product but overall its OK.

Apart from a bit of a hussle every now and than, I have been shopping from this store for quite sometimes now and will continue to buy from them.
Traduire 19/05/2017

Kassad

Bangood is a great Web-shop. Most of the times, I buy electronics and micro computer boards and shields.
Never had problems with it and the after-sales service reacts extremely quickly and efficiently.
Traduire 19/05/2017

Nicolas

The best site

3 years ago I have found the Banggood site.
Since i ordered each week the best buy for your bucks.
The aftermarket service ever found a way to solve little troubles.
The prices are the lower, shipping stay slow but it's free.

I'm really loving it
Traduire 19/05/2017

faberelle

Great price and communication

Just bought two cameras at the best price on the net.
When I needed technical support it arrived on time, courteous and efficient.
I recommend to all this store.

Faberelle
Traduire 19/05/2017

Krištof Pučejdl

I do recommend banggood.com!

Buying cheap products from China has its risks which everybody should be aware of before making a purchase. You can potentially encounter product quality issues, long delivery dates and unexpected issues occuring during shipping. This is unavoidable and applies on all e-shops selling cheap products worldwide.

What is EXCEPTIONAL about Banggood is their attitude to solving these issues in customers favor. Throughout my bynch of orders from Banggood I encountered all of these issues at least once and in EVERY SINGLE time, their customer service was fast and complient in solving those to my absolute satisfaction. Honestly, I have never experienced such high level of customer care in any e-shop before.
Traduire 19/05/2017

Dragos Niculescu

I have a long experience with Banggood. Over 35 items bought over a span of more than 3 years, and I am very satisfied with them. Good quality, good prices, and more than this, a very wide variety of goods, and very well sorted in categories, so more easy to find some specific item. The only thing that was a little of a problem at my firsts orders was a long time of delivery, and sometime, weak pachaging. But now, the time of delivery was reduced, some under 15 days, from China to Romania.

So, in conclusion, I highly recommend this site
Traduire 19/05/2017

Arturo J

Tuve problemas con dos articulo defectuosos y Banggood respondió a la perfección. Envío rápido y sobretodo una atención muy buena. Recomendable
Traduire 18/05/2017

Frank Pears

I ordered some Model airplane parts in December last year.
Still not arrived in New Zealand!
Banggood Customer service are sending replacement parts!
Probably not their fault, BUT, they take resposibility!
That is what I call SERVICE!
Now ordering more model stuff from them!
Traduire 18/05/2017

Braga

Ótima loja comprei um zuk z2pro chegou tudo certo muito bom
Traduire 18/05/2017

Joaquin Gonzalez

I recommend this page, I have already bought this site several times, I like it because the shipping is fast and I have not had problems. Well only one, but it was resolved quickly. Everything else was fine.
Traduire 18/05/2017

JC

Pricing is very good and all of my previous orders have reached me successfully.
Traduire 18/05/2017

d.f.

everything fine, problems are solved very fast.
can recommend the shop..
Traduire 18/05/2017

Juan Eslava

Tienda excelente y buena atencion al cliente

He Comprado Varias Cosas en banggood Y Siempre Quede satisfecho de la Calidad de Sus Artículos Y, en estos Días: Además he podido comprobar La buena atención al cliente que tienen ya que han actuado profesionalmente.
Recomiendo la pagina A Todo El Mundo.
Traduire 17/05/2017

David

Solo he comprado en esta web, todo muy rapido y bastante claro.... He tenido un problema con un producto y la respuesta ha sido correcta.
Traduire 17/05/2017

Gustavo

Recomiendo esta web. Son confiables, los productos llegan bien y responden las inquietudes de los usuarios
Traduire 17/05/2017

PAUL ABELA

I bought a wallet from this chinese company, but unfortunately it was a damaged item, but customer-care response was
excellent and was refunded immediately.A very satisfied customer.
Traduire 17/05/2017

Thomas

Great customer support !
fast and efficient !
Traduire 17/05/2017

Jan-Olof Helge

Very fast delivery and great shop
Traduire 17/05/2017

Davan

I did enjoy the stuff I bought from Banggood. But sadly there was a problem with shipping so I contacted the customer service who immediately answered back. I got to communicate with this love you lady named Julia which she got to the problem right away. So if there is a problem contact their customer service because it is amazing!! Thank you
Traduire 17/05/2017

robertanderton

I have always had a good experience dealing with banggood. Recently there was an issue, but Mandy from their customer service team was great and solved the problem quickly!
Traduire 17/05/2017

Ali Demir

Ik heb laatst 2 LED koplampen besteld waarvan ze allebei het verschijnde gedeelte niet werktten. Dit meegedeeld in een recensie en er werd meteen gereageerd en werd mij aangeboden om 2 nieuwe LEDjes op te sturen . TOP !
Ben er heel erg blij mee en dit is pas service !! Goed zo BANGGood !!
Traduire 17/05/2017

Theodor

Reported problems are taken seriously and solved satisfactorily. In a set of 4 parts the dimensions did not match in two. Banggood has arranged a new delivery of these parts without reclaiming the old ones.
Traduire 17/05/2017

Ahish Sastry

I am extremely happy with the way banggood has helped me with my orders. I got a reply from them in less than 6 hours. In less than two days my concern was solved. The packing is sufficient. Great selection of items. The site loading times are a bit slow, but it doesn't matter because i have slow internet. Hats off to banggood.
Traduire 17/05/2017

Melek Şirin Tolga

I ordered this beautiful speaker (MINI X3 Bluetooth Speaker Square LED Light TF Card FM Radio Outdoors Subwoofer with Mic )for a dirt cheap price when compared to retail prices in Istanbul. I worked seamlessly. But, as the saying goes sometimes "... things are apt to go wrong" where you seek a remedy. Thanks, to Dear Millet of Banggod Client Care Services, I didn't wait long for the solution. Everything was put back to order in just two days. Thank you Millet and Banggood!
Traduire 17/05/2017

MC

I had purchased 1 S1 Heart Rate Monitor Smart Bracelet Dynamic IP67 Swimming Diving Smart Wristband nearly 2 months ago. It arrived in good condition. I charged it and wore it for several days in a row to check out how it functioned. Everything seems to work well, except for 2 issues. 1. The sleep data it was giving me feedback on was not that accurate. 2. The bicycle mode would come on randomly. I contacted the Support team and they were very helpful. Since they could not help me correct these 2 issues, they promptly issued me a refund.

If it were possible, I would like Banggood to test their products before launching them to the market. That way, they would have fewer issues to deal with.
Traduire 17/05/2017

lawrence mallia

Great communication, good prices and great customer service. A++++++++++++++++
Traduire 17/05/2017

Tzahi

I make order from banggood for the past 3 years. the service is very good. once- the products didn't arrived, and i wrote an E Mail to the service costumer. the answer was emmidiatly and they send the product to me again.
I highly reccommand about them.
Traduire 17/05/2017

Alchin

Banggood is # 1 in my book. I feel very comfortable shopping with them because any problem with my order is always taken care of promptly. Customer service is top notch, very quick to resolve any problem with orders. Banggood is like your Brick and mortar store; very dependable.
Thank you Banggood. Keep up the good work.

Cheers.
Traduire 16/05/2017

Djradiactive

He comprado mucho en Banggood y no puedo decir nada malo de ellos. Tienen los mejores precios de internet. El envío siempre es gratis y en 15 días suelen llegar las cosas a España. Si algo te llega mal, o no te llega se hacen cargo enseguida devolviéndote el dinero o enviándote otro si lo prefieres. Te contestan en el mismo día. La recomiendo al 100%.
Traduire 16/05/2017

takis vergis

I ordered the CHUWI Lapbook 14.1 4G/64G Laptop from Banggood on 15/03/2017

The product arrived in ten days. After unpacking the laptop and charging its battery, I opened it in the usual manner. Straightaway I realized that there was an untypical blur on the screen whereas the speaker was also not functioning.

I immediately notified Banggood and they proposed to cover the repair costs in my country (Greece), if that was possible. After checking with repair centers locally it turned out that there was no workshop that could undertake the repair of this laptop, so I proposed to send back the laptop (without any shipping charges).

Upon receipt of the laptop, Banggood promptly returned funds to my account (+ shipping charges).

Despite the faulty product, Banggood behaved in a very professional manner which is highly appreciated from me.

In that respect, I will definitely return to Banggood to buy in the future and I will suggest this site to my friends as well.
Traduire 16/05/2017

Michael Flanagan

I ordered an Android box that arrived without a power supply. Prompt reply from Customer Service, but they wanted a photograph of what I had received.

I still don't understand the reason for a photo that does not show a power supply in the box, especially as I'd already told them in the email that it didn't come with a power supply.

Anyway, I was kept informed by email that a power supply was on its way to me and I am happy to say that it arrived today (Tuesday 16 May 2017).

Over the years, I have bought a lot of items from Banggood and this is the first time I've ever had an issue with anything.

Banggood are a good company to do business with and I will continue to buy from them.
Traduire 16/05/2017

Feinberg

The delivery to Israel is slow, but this is mostly due to local mail and parcel service.
Usualy the products are of very good value for money.
The customer service is excellent!!
Traduire 16/05/2017

Lazar

Great service! Great value for the money! Customer support is awesome! They once send me the wrong item, they sent me the new one within 2 days, totally free of charge and told me to keep the wrong one! Buying on Banggood is a great experience!
Traduire 16/05/2017

Jelle

The quality of the product that i order was nog good. Banggood contected me to find a solution. Great communicaton
Traduire 16/05/2017

Maciej

Superb customer service. I did many orders and never had any issues. Once I got broken product and they replaced it immediately! I will buy there again and again.
Traduire 16/05/2017

Alexandros

I am using Banggood few years now and Im 100% satisfied. Good products at low prices and great customer service. Recently I had a problem with a phone. I send it back and they offered me a new one or refund. Really happy. I strongly recommend Banggood.
Traduire 16/05/2017

atahangr

Great customer service.
I had a problem (with packaging) and they quickly replied.
Very satisfied.
Traduire 16/05/2017

Markus Sinervä

Great customer service! I had problems with one quite low price item but they made everything to fix the problem.
Traduire 15/05/2017

Carlos

Excelent costumer service that are really commited in help the clients.
Quality of products that are not branded in general are very good and match with the decription. Until today ever that i had problems costumers service was helpfull.
Traduire 15/05/2017

Walter Figueroa

Podrían ayudarme estoy buscando información para latinoamérica ya que estoy averiguando si cobran la entrega o como es el servicio para esta área.
Traduire 15/05/2017

Abdurahman Rabah

The customer service on this site is very nice
As well as customer service they respond quickly
Not like other sites.

I enjoy shopping at this site because it has excellent services.
Traduire 15/05/2017

Diego Xisto

Excelente site de vendas.
Produtos de qualidade, envio rápido e suporte pós vendas excepcional.
Altamente recomendável!!!
Traduire 15/05/2017

Hans

Ordered an android box which upon arrival did not work properly. Thanks to excellent assistance of Sebastian we tried to update software. When this did not help, a new android box was sent.

Minor dissapointment was the delivery time of the replacement shipment. The original shipment was received within 9 days. The replacement took 21 days.

Would gladly give 5 stars for communication and value for money but somehow I can't select that option.
Traduire 15/05/2017

Federico

Tutto perfetto! Ottimi prezzi, spedizione rapida e servizio di assistenza impeccabile!
Traduire 14/05/2017

Mulder

I like this site, ordered in the past few items come fairly fast within 6 business day unlike other more than 21 day.
items were as described with great value for the price i paid. When one of the ites was damaged in shipping once contacted customer service within 1 day/ 3 emails new item was shipped and i have recived on good working condition. will do bussines with them again.

recomeded from canada
Traduire 14/05/2017

Mikafox

Viele Auswahl und gute Preise, sollte es mal nicht recht klappen hilft das Banggood-Team. An dieser Stellte Herzlichen Dank für Eure Unterstützung.
Traduire 14/05/2017

Vadym Polenchuk

Realy like this store.
Fast shipping, nice products!
Recommended!
Traduire 13/05/2017

Dominika

I recently had a problem because i received the broken item; but the customer service was very good,and i received the new one, without any cost. Banggood works well.
Traduire 13/05/2017

Brian follas

Banggood are great to deal with .Great products and service.
Traduire 12/05/2017

Alejandro Couso

Im really satisfied with banggood!!

Very cheap prices and perfect support after the purchase. They help me every time and even refund me my money when the items that i bought stopped working.

9.5/10
Traduire 12/05/2017

Rory F. O'Connor

I was pleased with the resolution to our problem. They did me right.
Traduire 12/05/2017

Brian

I just had a good customer service experience with banggood. My flight controller board was defective on arrival so I placed a ticket for a refund so I could reorder. They asked for a video where I showed it not connecting or responding and I got my refund through PayPal the next day. Banggood for quadcopter parts is the best.
Traduire 12/05/2017

Aleksey Shushakov

Great company, helpful communication, a refund for the defective product upon request, deserves respect.
Traduire 12/05/2017

Ali AlHelal

The Chinese shops are very many, a few of which offer a variety of products and are very many at affordable prices, respect and serve the customer by all means possible respect for his reputation and for his knowledge that the store is based on the client, and his support is very acceptable in responding to clients and solving their problems

Among the distinctive Chinese shops, Banggood's shop has many distinctive products at an affordable price clients, quick support to them, provides many services to the client so that they are confident, safe and comfortable when buying from it

Chinese websites are so many competing among them to attract customers by offering a lot of services that you might see as innovative among these Chinese sites are the Bangood site, the only site I've seen offering three-for-profit programs in different forms.

I: the Commission on the sale
II: Wholesale programme
III: DROBSHIB programme

Bangood Company is a powerful emerging company that has a brilliant future to distinguish it in providing a lot of Chinese products, shipping speed, unique customer service, and simplicity and ease of use of the site

Now and then the Bangood works great cuts on all products

It is a great opportunity for those who wanted to buy to buy immediately and exploit these discounts to get the products less than they were previously sold before the reduction

System levels are completely different in Bangood for the rest of the sites

It doesn't need to pay money to get the advantages of the system of levels in Bangood as with Amazon Prime and others

Through your purchases and interaction with products that بشراءها you write your comment or opinion with the lifting of some pictures, you get points that qualify you to move from level to level in Bangood, and the points you get vary from one level to another in Bangood

These points that you get in a reduced action can be used at the will of the purchase again from Bangood

And almost all sites offer offers and discounts for all Almtsoikin, as well as the same with Bangood and add extra advantage that you have an extra discount to assume that there is a discount on a product of 30% for all shoppers you will get this discount and an extra discount depending on your level of up to $25 or $20

Your birthday feature varies depending on your level, and there are many other features
Traduire 12/05/2017

Gennadiy D

Anyone can sell a product, but not everyone can provide service and warranty. Anyone can do error. Sometimes it happens for reasons beyond the control of the seller. This is a good marker of a responsible attitude to work and to clients when you fixed the troubles, even those that do not depend on you fully. Banggood shows business honestly so I recommend them! Good Luck BG!
Traduire 11/05/2017

Gee85

This shop really is a premium online store from China. You get genuine products with low prices. Can't say anything bad about the customer support either. Full 5 stars from me
Traduire 11/05/2017

Juan Enrique Segebre Zaghmout

Basically if you could find the best chinese company to get all kinds of stuff, you would find Bangood. They have a great customer support and their shipping worldwide, though relatively slow, its great and low on price! Would recommend and buy frequently :D
Traduire 11/05/2017

valfamram

Baangood has been a good experience buying. I recently had a problem because i received the wrong item; but the customer service was very good,and i received the refund i asked for.

Very propfecinal page. i recomend it a lot
Traduire 11/05/2017

Marios Lefteriotis

Excellent service, communication and after sales support. If not satisfied, they don't argue but they ask you to choose between reshipping or refunding and they mean it. Yes I trust this firm for my internet shopping !
Traduire 11/05/2017

Sappy11

I love to shop at Banggood, I never had a problem that could not be solved...
Especially recently, I bought the Nexbox A95X R1 TV Box which had a problem with the functionality and quality of the components - Banggood returned me my money. Really great shop...
Traduire 11/05/2017

Денис

Беру товар не первый раз, доставка быстрая, сервис отвечает всегда не более суток
Traduire 11/05/2017

neophytos

excellent service
excellent communication
and after sales support
poor packaging . half boxes came destroyed
Traduire 11/05/2017

pax1604

Generalmente buon sito, molto fornito, non sempre i minori prezzi sul web ma comunque molti buoni. Consegne generalmente entro i termini previsti. qualche volta ricevuto oggetti malfunzionante, dopo qualche scambio di email e la pubblicazione di un video ove mostravo il problema, mi hanno rimborsato senza problemi.
Traduire 11/05/2017

Emanuele Cerra

Sono molto efficienti e competenti. Spedizioni abbastanza rapide, nessun problema di ritardo o mancanza di prodotti a magazzino.
Servizio assistenza eccellente. Rispondono tempestivamente offrendo soluzioni a eventuali problemi.testato personalmente.
Mi sono trovato molto bene a comprare da loro
Traduire 10/05/2017

Nitro

As for me - Banggood is the first internet shop in my life.
I'm absolutely satisfied with price/quality value. I've already bouhgt a lot of different goods here. And all these goods

are still useful!
Else, Banggood gives us a great service. The best service! Responses are quick positive. Each dialog is provided by polite

specialist, who helps you to find the best way of problem sollution.
I recommend Banggood to everyone!

else, I'm exclaiming - Thank you, Banggood!
Traduire 10/05/2017

Ed Keating

Jannie was extremely helpful with a problem I had due to damaged item received in the post. We had very constructive chats and all was resolved to the satisfaction of both parties. Will deal with Banggood again.
Traduire 10/05/2017

Darkecmali

Banggood je vrhunski prodavac koji garantuje da je ono što piše o nekom proizvodu tačno.
Great seller. A+++++
Traduire 10/05/2017

Miguel

I am very happy with Banggod
I buy a lot of them and I have not had any problems
And if it has, they have solved it very well
Traduire 10/05/2017

Qris

had a problem with my camera. after demonstrating the problem in a video I received full refund.
Traduire 10/05/2017

Alex

5 stars. The best shop. I like Banggood!
Traduire 10/05/2017

Dino

For a few years now banggood is my first choice, good prices, on time delivery, good customer support
Traduire 10/05/2017

Adir

Product received with defect, full refund was issued with no problem.

Thanks.
Traduire 09/05/2017

Romain

I've made several commands on Banggood, and never been deceived. Like most Chinese shops, their prices are generally low for European like me, but they are more serious than most other Chinese store : I once had a problem with a wifi range not as good as it should be on a cheap tablet, and after contacting customer service, they gave me a nice compensation. I thought they wouldn't even answer me, like I already experienced with others unfortunately ...
So far so good !
Traduire 09/05/2017

Luis

Great page to buy from China. Once they missed on the size of the product I wanted, but there was no problem, they just asked me for some pics and resent the product with correct size.
Traduire 09/05/2017

Vito

As for me Banggood is the best online shopping site in the world, you can buy it
Any product at a low price, the value for money is excellent,
Customer service and support are definitely number one in the world
In case of any problem you can find a solution to everything, you are great,
Thanks Banggood
Traduire 09/05/2017

Gergely Pasztor

I had a lot of shopping at them
They are always reliably and quickly delivered
The packaging is of good quality
Good and quick communication with the customers
So I always choose them :)
Traduire 09/05/2017

loku

It's a great and reliable shop. Made about 20 purchases with them already. Packages come to Switzerland within 2 weeks. I had 1 item which didn't satisfy me (manufacturer's fault) and Banggood resolved it with full refund and full satisfaction. And they are cheap :D
Traduire 09/05/2017

Jose Esteves

Very good online shop to buy gadgets. Good communication!
Traduire 09/05/2017

Anis

Merci beaucoup le service après vente et très réactif j'ai eu un souci avec un produit reçu qui ne fonctionnait pas j'ai immédiatement contacter bang good et Sebastian du SAV à pris en compte ma demande et ma fait expédié le même produit . Vraiment top encore merci Sebastian.
Traduire 09/05/2017

Philios

Item was delivered on time and tracking was excellent. The item was defective - no fault of the Banggood people - but the response was excellent and a full refund was arranged immediately after I shipped the item
Traduire 09/05/2017

Su Bazley

It took me 20 years to find BangGood and they changed my outlook on Buying from China. Before BangGood getting what I paid for was on a wing and a prayer. With BangGood it's been a return to good old fashioned "Service". If you're not shopping BangGood, you're missing out.
Traduire 09/05/2017

Bapt.r

very good customer services! and great price for quality
Traduire 09/05/2017

Helge

Habe jetzt 4 hochwertige Smartphones bei Banggood bestellt, da mir bei einem anderen Shop (fängt mit "G" an & endet auf "BEST") mehrere XIAOMI-Sendungen geklaut wurden bei DPD. Hier (bei GB) musste ich quälend lange auf mein Geld warten - bi zu 4 Monate!
Bei BANGGOOD war die Lieferung (priority direct, kostet ein wenig Geld) schnell, so ca. 2 Wochen. Kam über POST.NL in Frankfurt / M. an und wurde dann sicher mit DHL zu mir geliefert. Wichtig war mir, dass nicht wieder DPD in Spiel kommt.
Ware von BANGGOOD war gut verpackt. Die Kommunikation in Ordnung. Tracking über die BANGGOOD-Seite sehr langsam, aber die Trackingnummer konnte ich über POSTNL abfragen. Die letzten km in Deutschland über DHL allerdings nicht mehr. Also ruhig bleiben.
Einen Servicefall hatte ich noch nicht bei BG!
Traduire 09/05/2017

sajikur

BANGGOOD IS FANTASTIC! best communications and problems solving
thank you
Traduire 09/05/2017

Beaver

Bangood Ware, Preis und Leistung sind o.k., bei Beanstandungen jedweder Art kann man sich an das Serviceteam wenden. Die generell einen kompetenten Job machen und Lösungsorientiert ausgerichtet arbeiten. Mitarbeit ist allerdings angesagt.
Traduire 09/05/2017

Bertrand

some trouble, but solution can be always find when I obtain an answer...
Traduire 08/05/2017

Laudemir

Fui muito bem atendido no pós venda, o problema foi solucionado.
Traduire 08/05/2017

leonardo

Ho acquistato per la prima volta su questo sito, un regolatore di tensione per una moto Yamaha ad un prezzo di gran lunga inferiore rispetto all'originale. Il prodotto è arrivato nei tempi previsti e , nonostante il mio scetticismo, ho avuto modo di provarlo e funziona benissimo. Complimenti
Traduire 08/05/2017

Antonio

The customer service is excellent. I have a problem with one product and quickly was replaced. Very good site to shop.
Traduire 08/05/2017

natan

grate service and warranty,fast delivery,good price,thenks
Traduire 08/05/2017

Aleksandrs

After finding best price I could, I bought a tablet. When it came I realised the battery is charging only half way through, 50%.
I reported about a problem and sent a video proving it and asked to replace it. After quite quick response they said to send it back for a replacement, and also they said they will cover postage costs. Really happy with solution as anyone can receive bad product and it's not the shops fault as they are not the one who made it, but the way BangGood solved it makes me trust them! Honest and responsible online shop!
Traduire 08/05/2017

David Sabino

Ótimo atendimento e resolução dos problemas para encomendas com defeito, estão de parabéns,
Traduire 08/05/2017

Terrence Harlock

I had just brought MP4 Digital player 32GB, It would not charge, today I got an e-mail saying Banggood would replace it without sending the broken one back. I must say BANGGOOD I have faith in you and will order more from you.
Thank you
Terrence
Traduire 08/05/2017

Andras

I recently started to use (order from) Banggood.com and I'm very satisfied with them. They have a very nice, friendly and helpful customer service. There was a defective product (it can happen anytime at any stores) which I reported them and right after they resent me a brand new one with express shipping. They are the best!
Traduire 08/05/2017

jesus guillermo flores uriza

Muchas compras realizadas en banggood y todas siempre con la mejor atencion y servio. la empresa mas confiable que he encontrado hasta el dia de hoy. sus sorteos y promociones 100% reales.
Estoy muy contento y muy agradecido con Banggood.
Traduire 08/05/2017

john

One of the best online retailers in the internet , they got super prices great discounts , if somtething is not in stock they tell you , there is live chat for small isisues and for big ones you make a ticket thats resolved super fast , They like chinese amazon but better ;-)
Traduire 08/05/2017

Jack Wilker

Sent new item when first one failed
Always communicated
Would recommend
Traduire 07/05/2017

Ronnie Figdor

Not long ago I purchased a Rechargeable 60 LED Emergency Light Energy Saving Lamp For Camping. All worked well for about 3 months and then 1 day I came home and I found it was smoking from the back. I immediately disconnected it from the power point. Upon bringing the issue to Banggood's attention, they asked for a photograph of the unit and then promptly sent me a replacement item. While I would have preferred this not to have happened at the outset, they were prompt in giving me a satisfactory outcome.
Traduire 06/05/2017

Umar

Excellent customer service and solved my issue, very happy and recommended.
Traduire 06/05/2017

Javier

Llevo unos cuatro años comprando en Banggood. Es una pagina donde se encuentran infinidad de artículos a buen precio. La calidad suele ser buena, el envío bastante rápido, y si tienes algún problema de averías o artículos equivocados te lo resuelven, o te devuelven el dinero. En definitiva, una sitio bastante recomendable.
Traduire 06/05/2017

Christo

Online shopping will probably always have a certain amount of risk - both from the consumer side as well as the seller side. Banggood is busy building its name as a very trustworthy company to deal with. One can expect some problems between the thousands of products they sell but the way problems are resolved is commendable. The service is excellent and they do not have a problem to rectify product issues. After more than 100 orders I can really recommend Banggood with a happy heart.
Traduire 06/05/2017

Ender

Hallo,habe verschiedene Artikel bei Banggood bestellt bin aber enttäuscht.Ersatzteile sehr schlecht verpackt,RC Heli wurden beim Zoll blockiert da nicht EU-Norm.Sehr lange Lieferzeit (+- 1 Monat).
Da keine EU-Norm Zertifikat vorhanden bekam ich nichts geliefert und hatte Stress um ein Teil von meinem Geld zu bekommen.Musste über Paypal zurückverlangen.
Habe noch eine Bestellung offen aber leider finde ich sie nicht mehr bei meinem Account.Alles gelöscht.
Bin sehr enttäuscht und rate nur Hände weg.
Bestelle jetzt bei E-Bay sogar billiger und viel schneller und bessere Verpackung!
Traduire 06/05/2017

Zitiello casto

Grazie rimborso per bluetooth scure 535 se arrivato difettoso .un grazie particolare a Sebastian .farò ancora acquisti
Traduire 05/05/2017

Tomek

It is the best china online shop to buy. The customer service is excellent. I had a problem with TV Box, and they were very helpfull. Everything perfectly and full professional. I would like to do another shopping with them.

Jest to najlepszy internetowy sklep w Chinach. Obsługa klienta jest doskonała. Miałem problem z TV Box i byli bardzo pomocni. Wszystko idealnie i profesjonalnie. Z chęcią będę robił u nich kolejne zakupy.
Traduire 05/05/2017

Miklos Lojko

I had a complaint about a small electric item. The only one I have had from banggood.com among dozens of orders that seemed to be faulty. The complaint was dealt with almost immediately and a refund was issued within a week. I did not have to send back the item. Photographic proof was enough. This is an extremely fast and customer-friendly way of dealing with a technical issue. Thanks very much.
Traduire 05/05/2017

Matthias

Hallo in die Runde,
hatte neulich einen Xiaomi Mi WiFi Router 3C bestellt, der sehr schnell Versand und geliefert wurde. Brauchte einen neuen günstigen Übergangsrouter.
Leider hab ich einen "RAM Modus" auf meiner analogen Internetleitung geschaltet bekommen und mit diesem ist der Router nicht nutzbar. War aber kein Problem das mit Banggood zu klären und nach einem kleinen Erklärungsvideo haben Sie mir den vollen Kaufpreis auf mein Paypalkonto erstattet.
Auch wenn die Chinesen, was Rückerstattung angeht, dem europäischen Standard hinterher hängen, sind Sie dennoch sehr kulant, wenn man in Englisch Ihnen nahelegen kann, dass man ein Problem mit der gelieferten Ware hat.
Ich kann also jedem Banggood empfehlen. Router musste ich übrigens nicht auf meine Kosten zurückschicken, sondern konnte ich behalten.
Hammer!
Traduire 05/05/2017

ManJan

Hallo, ich habe schon sehr sehr viele Produkte bei Banggood Bestellt und ich muss sagen für mich ist das der Beste Onlineshop den es gibt! Habe natürlich auch schon mit manche Artikel Probleme gehabt, aber ich muss sagen der Service Kundenbetreuung ist einfach Super, bekam immer sofort Antwort und auch die Hilfe um das Problem zu lösen, einfach Super!
Versand und Lieferzeit ist manchmal sehr unterschiedlich, meistens ist es OK, aber es kommt schon mal vor das man etwas länger warten muss! Aber wenn man bedenkt wie das Preis Leistung Verhältnis ist, macht es das wieder gut. Ich glaube es gibt kein bessern Onlineshop!
Von mir bekommt Banggood
5 Sterne *****
Kann Ihn nur weiter Empfehlen

The Best Shop off the World !!!
Immer wieder gerne
ManJan
Traduire 05/05/2017

Johann

Very pleased with Banggood Customer Service. Having a problem with a Product I received from Banggood which I locally solved since it would be too expensive to send it back they proposed me a 9% refund on which I agreed. I will continue buying from Banggood. Their Costumer Service had a fast response.
Traduire 05/05/2017

Nuflyer

Banggood is my first choice when shopping online. Value for the money spent. Eventho I have bad experience with quality of the products, prompt reply and win2 situation offered make me satisfy with the purchased. btw, even a top brand product also sometimes got defects.
Traduire 05/05/2017

Dublin Dave

Ordered a motor for my rc car.... turns out it wasn't in stock so was promptly refunded. Good service offered so very pleased
Traduire 05/05/2017

Sandra De Souza

Banggood has helped me with the merchandise and is sending me a new one.
I haven't received it yet but I am very grateful for their good service and help.
Traduire 05/05/2017

Nicolas

I had a big problem with purchasing an electric scooter with Bangood. It took some time but we managed to find a solution. I am happy that I bought the scooter at their place because a lot of other websites would have let me down. Thank you!
Traduire 05/05/2017

Mauro

Site se comprometeu a devolver o dinheiro após apresentar vídeo com o defeito do produto, informado via email que o prazo será de 7 a 14 dias uteis. Aguardando ao prazo para o retorno do dinheiro até o momento super satisfeito com o atendimento e eficiência do atendimento.
Traduire 05/05/2017

gary Wong

Very prompt response for missing item re-delivery. Thanks for banggood CS Yina 'service.
Traduire 05/05/2017

joungsangmin

뱅굿에서 평을 해달라고하니 한마디하겠습니다
뱅굿쇼핑몰을 이용해본결과 당장 사용할물건이 필요한사람은 어렵겠지만, 마음의여유가 있는 사람이나 조금씩 자주 구입하는 사람들에겐 최고의 쇼핑몰이라 생각합니다
그이유는 무료배송시스템에 있습니다
일반 화물배송에 익숙한 저는 무료배송시스템을 이해할수없었습니다
하지만 지금은 알수있습니다
뱅굿은 구입한물건을 일반화물이 아닌 우편으로 보내기때문입니다
그래서 시간은 많이 걸리겠지만 정말 최소의비용으로 물건을 구입할수있는 최고의 사이트라고 생각합니다
무료배송쇼핑몰은 알리익스프레스 도있습니다 하지만 알리는 페이팔을 사용할수없습니다 그래서 저는 알리를 이용하지않습니다
그리고 뱅굿을 추천하는 또다른이유는 친절한 고객응대에있습니다
구입한 물건의 배송문제때문에 여러번 메일을 주고받았지만 단한번도 불쾌함을 느껴본적이 없습니다
그래서 제 주변사람들이 중국에서 물건을 구입할때는 항상 뱅굿을 추천합니다

최근 구입한 멀티모듈도 초기불량을 인정하고 순조롭게 교환받을수있어서 대단히 감사하게 생각합니다
Traduire 05/05/2017

Douglas Lopes

I am a customer for over a year, an excellent store, fast shipping and great after sales service.
Traduire 04/05/2017

Ettienne

Recently ordered a power supply for my laptop which turned out to not be compatible. Logged a complaint which received immediate attention. Issues was sorted via a refund. Good service and good communication.
Traduire 04/05/2017

Francesco

BangGood.com has a very good customer service:
If you have a problem with your order, you can contact them by email and the service is very kind and polite. They replied me fastly (less one day) and solve my problem usefully and easily.
The product anyway have a good price, and the shipping is without problem in 10-15 days
Recommended ;-)
Traduire 04/05/2017

260260

I was disapointed because i had to wait 40 days to receive my order ! Except of that ,that I ordered didnt fit to me at all . And i ordered the XL size ! The only good is the service from Banggood ,the people had big interest for my case and tried to help me.They have good service .
Traduire 04/05/2017

kiko

Después haber pedido un kit para montar una ebike de casi 500€, al mes me llega sin la batería!!!, reclamo y me piden fotos del paquete su peso y de los componentes, los mando y me vuelven a pedir que valla a la oficina de correos o a la aduana a pesar el paquete y un escrito con el peso, empiezo a pensar que no tienen el más mínimo interes en solucionar el error que han cometido, en fín seguiré peleando a ver que pasa.
Traduire 04/05/2017

tom karlsen

Excellent service from Banggood!
Traduire 04/05/2017

Gaia

Gerardo service. Honest and helpful people. Delivery time is good.
Traduire 04/05/2017

Jose Angel Rivera

Uno de los auriculares de los cascos que compre no funcionaba. Me puse en contacto con ellos y rápidamente me solucionaron el tema dándome la opción de devolver el dinero o enviarme otros. Elegí el nuevo envío y rápidamente se soluciono.
Traduire 04/05/2017

Orionis

After more than 400 orders I'm still satisfied. Sometimes there are some defects in the product or they send the wrong goods, but the service is excellent and they have always found a good and fast solution!
Traduire 04/05/2017

Mohamed Zahana

Great service. If your package arrives damaged, they provide refund immediately. Delivery time is good.
Traduire 04/05/2017

fabtim

I did order differents products on Banggood.
I received the products in time without any problem.
I recently ordered a TVBOX and i get some trouble after two months.
The sales department quickly found a solution for my greatest satisfaction.
Seller can be recommended.
Traduire 04/05/2017

Adam Olech

Hello.
I have been buying Banggood for 3 years.
Sometimes there are some defects in the product. Sometimes, by mistake, they will send the wrong goods.
But you will never be without help.
They have always found a good solution for me.
Good advice: read the description and customer reviews carefully.
I often give opinions. I am writing honestly whether the product meets my expectations.
Adam Olech
Traduire 04/05/2017

Lowflying1

Banggood are the BEST and I am always looking for my next purchase, A1 and 5 star service every single time.
Excellent store! I have ordred 91 times for 127 products over the last 16 months from Banggood and love everything from the quality of products, to the range of items, but most of all I love the friendly professional service.
Best website/company on the internet, great products, extensive range, not expensive, great communication and always free delivery.
Highly recommend this store for it's prices, they really look after you on the prices, just amazing.
Excellent customer service and maximum trust with Banggood
I cannot wait for my next Banggood purchase/experience.
Thank you for everything Banggood, absolutely BANGAMAZING!!!
Traduire 04/05/2017

rueben perry

I really enjoy Banggoods service. Good value and good products.. even recently when a pair of binoculars arrived damaged in the post they were very quick to help me resolve the issue with some photos of said damage.. and I was very impressed with that extra service they provided.. thankyou Banggoods :)
Traduire 04/05/2017

Peter L

I've been ordering from them for years. Sometimes it takes a little long to get stuff since they are so far away from me but the savings make it worth it. I recently had a damaged package and they sent me a new one. Very good people to deal with.
Traduire 04/05/2017

Terence

Banggood has good products with good prices. Purchased a Tablet from them, and it arrived within the week to Australia. Had a slight issue with one product, but with great communication and understanding, everything was worked out without hesitation.
I would recommend anyone to shop with this store, they are bang on with there customer service and bang good prices ;)
Traduire 03/05/2017

Shing Hsueh

The item originally ordered did not fit. After working with the service station, the replacement fits well. Thanks.
Traduire 03/05/2017

Tuyuls

Best place to get item with afordable price,its sell almost everything,and cheap.
Traduire 03/05/2017

Niv Golan

I am extremely happy with the service of banggood!! the customer service is great.
I've purchased a phone - Xiaomi redmi note 3 pro a Year ago, it arrived on time, perfect new condition, runs smoothly for a year, flawless.
After almost a year, it had a problem reading the External SD cards, the customer service was terrific, they answered very quickly and their solutions worked for me just fine.
All in all I'm really happy with all of their service . thumbs up all the way and I wish all customer service of other companies would treat customers similarly, it was truly fair and very caring.
to sum it up - very recommended
Traduire 03/05/2017

Jeannot Castonguay

J'ai reçu un item en partie défectueux mais utilisable pour une partie. On m'a offert le remboursement de la moitié du montant d'achat ce qui me satisfait.
Traduire 03/05/2017

Karan

I bought Nillkin Smart cover from Banggood shoppe which is not working as expected. Banggood managed to provide another Smart cover which is also not working. Now, they are intiated my money back as per my request. I hope, money will credited to my account ASAP. I don't blame Banggood on product quality but I suggest to check quality and work with trusted dealers. Even though I disaapointed for the product after waiting for long. I really appreciate Banggood on how they respond to customers concerns and give vaue to customers money.

Banggood... really good :)
Traduire 03/05/2017

Michael O.

Hallo zusammen,

bestelle seit Anfang Februar 2017 bei Banggood und bin bisher begeistert.
Zumeist ordere ich Sachen aus dem Bereich Modellflug/FPV.
Habe in der Zwischenzeit ca. 60 Bestellungen erhalten und bisher ist alles "durchgerutscht"
und musste noch nie zum Zoll.

Man sollte sich aber speziell im Bereich Elektronik/Kameras/Handys bewusst sein, dass das CE-Kennzeichen bzw. die CE-Konformitätserklärung für eine reibungslose Einfuhr Grundvoraussetzung ist. Sollte man auf den vorhanden Artikelbildern nichts erkennen und auch in der Artikelbeschreibung diesbezüglich nichts lesen, würde ich bei hochpreisigen Artikeln zur Sicherheit erst einmal bei Banggood nachfragen. Denn wenn der Artikel beim Zoll landet, könnte es doof enden.

Auch sollte man sich bewusst sein, dass im Fall von Reklamationen die Abwicklung nicht gerade einfach sein wird.

Preisvergleiche sind aber auf jeden Fall sinnvoll. Habe diverse Artikel auf Ebay bei anderen Händlern aus China zu einem deutlich günstigeren Preis bekommen.
Traduire 03/05/2017

Dejan

I have ordered more than 40 products with about 20 shipments with free shipping so far and only one has been lost. It usually takes 20 to 40 days to ship to Sweden with free shipping. When I contacted support for the lost product they offered to refund it.
One of the products was with faulty switch. After reporting it I also got refunded.
I am happy with their support, free shipping and affordable prices.
/Dejan
Traduire 03/05/2017

Mijail Cano

El smartwatch que compré no funcionó, sin embargo me puse en contacto por correo electrónico con Banggood, y fui atendido rápidamente, me ofrecieron el reembolso de mi compra. Muy buen servicio a clientes.
Traduire 02/05/2017

ententini

Great communictions with service of banggood items.
Excellent prices and agin buyer service, fast delivery also.
Prices is ok, couldn been smaller.
If something came damages you can get refund, ofcors with picture to prove
Traduire 02/05/2017

Дмитрий Ковальский

Купил часы, пришли без русского языка. Написал что бы сделать возврат, прикрепил видео. Сказали что деньги вернут в полном объёме.
Traduire 02/05/2017

Pavel

I bought many items from this shop. One time I was delivered wrong item. I took picture of it and wrote to support. They immediately agreed to deliver correct item. Very happy with the service!
Traduire 02/05/2017

Fernando

Very good customer service, solved my problem quickly.
Traduire 01/05/2017

Chris

I ordered quite some stuff there as the prices are very low. Delivery times are sometimes a bit unpredictable and packaging is sufficient but not more, but I always got what I ordered. I only once had trouble with a device, and got a full refund on my card after sending a video to banggood's customer service which showed the failure.
Traduire 30/04/2017

ror1948

They stand behind their products. Got full refund for defective product
Traduire 30/04/2017

Claudio

I am very satisfied with BG. The products and the service are good. Customer service really does a good job calling in 12 hours trying to resolve any problems you may have with the product and some time resend or partially refoud goods.
Traduire 30/04/2017

Jovany

Muy buen servicio tuve la mala fortuna de que un producto me llego defectuoso y me puse en contacto rápidamente me dieron solución y me devolvieron el dinero. Sin ningún problema. Es una excelente página para comprar y con gran variedad en productos
Traduire 30/04/2017

Besnyi Szabolcs

It, is very correct!
Traduire 29/04/2017

drum303

The product is good and the service is good. Customer service really does a good job trying to resolve any problems you may have with the product.
Traduire 29/04/2017

leonidhas

Very good after sales support
Traduire 29/04/2017

Udaya

Banggood has very genuine and quality service. Theirs products are also good. Once I got a faulty product, when I inform them about it, they immediately took action and post me a new one. Response time is very good and customer service is very helpful.
Traduire 28/04/2017

Felix

Banggood is a easy way to buy all kind of stuff for my FPV Hobby.
Traduire 28/04/2017

lin chen chan lin

Pleasant surprise to buy at Banggood the products arrived and when there is some doubt the attendant is very attentive and helpful. Until now I have no complaint of this company just compliments.
Traduire 28/04/2017

Ruud

Have been a satisfied customer of Banggood for a couple of years now.
On delivery of my latest order, a steel watchband, discovered that the 2 pins were missing.
After mentioning this in my review I was contacted by e-mail. The communication was very pleasant and I was given the oppertunity for a refund or resending the product. To me this is a very professional way of doing business. Thanks Banggood.
Traduire 28/04/2017

Rafael Rizzato

Fiz três compras de oito produtos da Banggood. Até o momento estou muito satisfeito, tanto com as compras, como com o suporte dado pela empresa. Recomendo a todos!
Traduire 28/04/2017

Diego

Great experience with Banggood!
They had the best price for the product I wanted.
The product would not turn on, and they replaced it covering return shipping expenses.
Very easy and clear communication through email!
Very recommendable.
Traduire 28/04/2017

MrZaKaRiA

I'm shopping from banggood since late 2015 to today, I'm very pleased, satisfied and happy, with speed of delivery and customer support within 24 hours your problem solved, clarification, resend or fully refund without any tiny problem. You can't resist their unbeatable prices and quality of the products. Their app is wonderful working on all different platforms on the market.
Banggood is definitely my favorite online store. In fact I will continue to be their satisfied happy customer.
Traduire 28/04/2017

MANUEL ALBERTOS TORRES

Tuve un pequeño problema que fue inmediatamente subsanado. Todo bien, gracias
Traduire 28/04/2017

Piotr Z

After having trouble with one of the products full refund wall issued without any problems. Great customer service. I will definitely come back soon. Thanks Bangggod! :)
Traduire 28/04/2017

Peter

I am very pleased with the speed of delivery and the customer support. I had ordered a smart watch that unfortunately didn't connect to my iPhone via Bluetooth. When I filed a complaint, within 24 hours I got a reply offering either a full refund or a resend. With this level of customer service, I would definitely order again from Banggood.
Traduire 28/04/2017

Ainars

Very responsive vendors. Damaged bracelets instead sent a new one.
Traduire 27/04/2017

oxford_wolfe

The LEDs in a keyboard I bought from these guys weren't working right, but I contacted their Customer Service and they were very friendly and helpful! I'd definitely shop here again.
Traduire 27/04/2017

Ricardo

Es una muy buena tienda,
muy buenas ofertas
Los productos son exactamente los que se ofrecen.
Muy buen servicio post venta
Traduire 27/04/2017

Felip Carmona

Great Store. Great Costumer Service

“Banggood.com it's probably one of the best Chinese Stores.

Good price and great flash offers. You can trust 100 %.
Anyway, if in rare case you have an issue o problem with your purchase... Costumer Service give you a solution for you.

Traduire 27/04/2017

Lee Allen

After dozens of orders on Banggood, I no longer even bother to track orders. They always arrive, and always meet or exceed expectations. Order with confidence! Great prices and extensive selection. Highly reccommended
Traduire 27/04/2017

Gonzalo

Excellent prices and buyer service, fast delivery.
I am new to buying in Banggood but I am very happy. A great alternative. The customer service is excellent, several communication options.
Orders are shipped and received very fast plus there are discount coupons. One of my orders had problems and I communicated with customer service, they gave me different solutions including changing the product.
I recommend buying at Banggood.
Traduire 27/04/2017

Michael

Great customers service
Traduire 27/04/2017

Toshi

Banggood provides a ton of products with prompt shipping speeds. Overall very decent customer service and good communication.
Traduire 27/04/2017

Johny

I have to recommend banggood with very positive feedback!
Traduire 27/04/2017

Florentin

Almost 70+ orders : good prices, good products, fast shipping, good communication :)
Traduire 27/04/2017

Miko

In-time delivery for every item I have ordered so far - I had no problems with the packaging so far, the item was usually covered in bubble wrap and arrived without any defects.

I recently ordered a cable that did not quite meet my expectations and left an according review, yet the customer service was quick to send me an e-mail and even got me a refund for the cable. If they talk to the manufacturer, as said, and something is changed about the product is left to be seen, yet I was still happy to see a quick reaction.
Traduire 27/04/2017

Scott

I'm a BangGood addict! I've been ordering for years for myself and as gifts for others. You can find top quality items, with amazingly fast overseas shipping, and excellent customer service (ask questions before you order, and in the rare case something is wrong, they fix it to your liking! none of this "ship it back" like the other cheap guys do!). I trust them with my money, and have never had any issues in my 176 orders! Did I mention I'm addicted? Every day I load their New Arrivals and find goodies to add to my cart! My mailman loves bringing my packages--I even built him an LED Christmas Tree! I have never been offered anything to post positive reviews or the likes. Thanks BG!!
Traduire 27/04/2017

Ahmad AlShami

“Banggood.com is just the best china online shop to buy. You can buy almost anything you want at a very and competitive low price.

The quality of the products are very good for the price.

The best of banggood.com is their customer service. They are always willing to help you. When you have an issue with a product bought in their website you only have to contact with their customer service and they will help you and I tell you you will be satisfied with their help.
Traduire 27/04/2017

Juan Antonio

He comprado en varias ocasiones en Banggood, siempre artículos de precio no muy elevado, y sin problemas.
A finales del mes pasado me decidí a comprar un artículo de precio superior a los 300€, un motor eléctrico para convertir mi bicicleta en ebike. El pago por Paypal y el envío por UPS sin problemas, muy rápido y con seguimiento.
Cuando instalé el motor no funcionaba, por un error mío que el servicio de atención al cliente resolvió. Rapidez en la respuesta del SAT de Banggood y todo resuelto.
Traduire 27/04/2017

nl2026

My order was incomplete when received. After contacting the Customer Support and sending them a few pictures of what had arrived they arranged to send met the item again
Traduire 27/04/2017

Claude

Les produits sur le site marchand Banggood sont un choix multiple et de bonne qualité.
Un plus, la livraison est assez rapide même pour l’Ile de la Réunion où je réside.
Le service client très à l'écoute de ses clients, il répond rapidement en cas de problèmes, et trouve toujours la solution qui convient sans pénaliser le client.
C’est vraiment un site génial pour toutes sortes d’achats en ligne et que je recommande vivement !
Traduire 26/04/2017

George Velkov

I am Very happy with Banggood
Excellent store! I have order many times from Banggood.
Best website for many things. good products, not too expensive, good communication and always free delivery for all products!
Very good.Highly recommended this store for its low prices
Excellent customer service and trustable site.
Thank you BangGood.
Traduire 26/04/2017

Anthony

Bonjour,

Banggood est vraiment un site génial pour des achats en ligne ! Le service client répond rapidement et en cas de problèmes, ils trouvent une solution très rapidement.
Les produits sont de bonne qualité et la livraison est rapide pour la france.

Un service client très à l'écoute de ses clients, rare de nos jours ..! Je recommande !
Traduire 26/04/2017

Victor Hugo

Ótima loja, tem bom preço e seriedade.
Traduire 26/04/2017

Matanya

I buy many times in BangGood and I very satisfy with the verity, price and delivery.
Lately I had ordered 2 items but only one has received (the cheap one). I send them email, added a photo of the item that I received, and in few hours i got an email saying that they resend it immediately.
Thank you BangGood
Traduire 25/04/2017

David

i discovered Banggood in 2013, when i start to make multirotor ( drone racer especially)
and i never be disappointed !
first because most of time, the product i buy is working very fine out of the box.
the delivery is for free and the price of product is always competitive with all other website.
Now some time it's happen the product got problem quality or malfunction,
but the customer service is really helpfull, no compromise !
if you show where is the problem, they'r always offert a solution to you.
it can be refund or in most of case for me, resend a new product that working fine.
and to this point of view, Banggood is so mutch better than you can find in physical shop in my country ( im french) where the vendor, in the most of case and especially in RC world, cause you some trouble. except if you spend a lot of money inthey'r shop, they don't take care about you and always try to make of you the reason of the problem.
that's not happen with banggood, when you got problem out of the box, again banggood always find a solution for help you.
and for that i can just strongly recommend to you, ( like i do with all people i can meet when i fly with my racer drone ), go buy on Banggood ! you get a good price for a genuine product that you never find somewhere else !
i don't know how banggood can do that , but they do ! and they do that great !

so imo you can clos your eyes and buy banggood product. You will not have to regret it.
Cheer \Ö/ Banggood is Soo good ! keep that working good,
you are the best !
Traduire 25/04/2017

Marcin

I've been buing on banggood for 3 or 4 years now, typically quadrocopter components and gadgets.
Recently I bought a Lenovo ZUK Z2 smartphone and it arrived with a faulty camera - still, I was able to return this item for a full refund. Good customer service, I recommend the seller
Traduire 25/04/2017

Leonardo

The Banggood fixed my product quality issue.
Good store.
Traduire 25/04/2017

kik

Bangood has an excellent customer service. If there is a problem they are to find a solution either refund or send a new product. they are so keen for customer satisfaction.
Traduire 25/04/2017

Nelson

Excelentes atendentes, me tratou com muito respeito e educação.
Traduire 25/04/2017

Joe Lim

Found a reliable internet shopping Banggood website whom I can trust. Happened to me where my item have been resend back due to restriction item in my country. Banggood staff email me to notify my refund after receiving my returned item. Glad to say Banggood service rated best with responsible staff who replied promptly to my question. Trust me you won't go wrong shopping with Banggood.
Traduire 25/04/2017

Mauro

I've made a lot of orders on this website (around 30) and I've always found myself very good. They use Paypal, prices are very low and the support service is always ready to help you.
Recommended!
Traduire 25/04/2017

Ya

Good transaction, good seller, quick deliver
Traduire 25/04/2017

G_user

this isnt the first time i've shopped on banggood, and it wont be the last. it is good to know that they have a good and friendly customer service, and that you can get help and replacements if your items comes defective.
i'm very satisfied with the last communiction.
Traduire 25/04/2017

Adrian

I have been using Banggood for nearly a year now, primariliy for drone (quadcopter) related purchases, but also some consumer electronics such as a tablet PC. I have yet to be disappointed with quality of their products - what you see on the website is what you get, and the products seem well made.

I live in Australia. I have had delivery times from 3 business days ranging up to 10 business days, using the free shipping service (note that I have always bought items that are in stock). Items have been well packaged for their protection. I have had one item break in transit (a detachable keyboard for a tablet PC) which, after sending them a video of the problem, they immediately offered me the choice of either a refund or to have a new item resent. I have also had the wrong item delivered once, which when I sent them photos, they immediately sent out the correct item, without asking for the original item back.

As mentioned above, I have dealt with their after-sales support twice. Both times I found them quick to respond (usually around 6PM my time) and polite, and always keen to resolve my issue.

The range is excellent, the prices are great, and they even offer free shipping! I have had occasions where I preferred to order from their website rather than go out and hunt around the shops for an item (those of you with 3 young children will understand!). Most of all, the price you see is the price you pay (unless you opt for faster shipping, tracking or insurance) - unlike some other websites.

As you can probably hear, I am very happy with Banggood, and recommend them to all my family and friends. I will definitely buy from them in the future.
Traduire 25/04/2017

Gökay Şahin

Gayet Güzel bir alışveriş sitesi. Çok ilgililer. Yani ürününüz bozuk gelse para iadesini yaparlar. Tavsiye Ederim!
Traduire 24/04/2017

Bilal

I am really satisfied to buy somting from banggood.
Traduire 24/04/2017

Mauricio

O serviço foi muito bem feito, chegou rápido. Deu um problema e eles já estão correndo para me auxiliar e resolve-lo, muito rápido.
Traduire 24/04/2017

Alfons

The after-sales customer services is always a must in Banggood. They will try to do their best to solve your products problems.
Traduire 24/04/2017

Juan Ant.

Hola, mi experiencia con Banggood es siempre muy buena. Rapidez en el envío, embalaje correcto y si tienes cualquier problema, contactan contigo en menos de 24 horas.
Sólo he tenido un problema con un producto y lo han solucionado de forma rápida y eficaz. Recomendable!
Traduire 24/04/2017

Dmitriy

Unfortunately, the acquaintance with the store began with a defective product, but the technical support service worked fine, quickly and politely answered, and eventually reimbursed all expenses.
Traduire 24/04/2017

Neris Mehddy

qualité de service rapide et impeccable rien a dire parfait !!!!!
Traduire 24/04/2017

Schizoid

Buen servicio. Sólo he tenido problemas un par de veces y me han vuelto a enviar el artículo sin demasiados problemas. Los envíos gratuitos son un poco lentos según la época del año, pero si lo quieres más rápido puedes pagar más (nunca lo he probado y no sé que tal funciona). La calidad es bastante buena para el precio de la mayoría de los artículos. Al menos es un sólo vendedor y no tienes que estar vigilando la reputación de quien te manda el artículo.
Traduire 24/04/2017

serge lemire

I am very satisfy. Thank you very much.
Traduire 24/04/2017

PJ

I've ordered about 10 things from Banggood and products have always been reasonable to good quality, and items that I can't find anywhere else. Prices are good. Had an issue with 1 product but they resolved it quickly and efficiently. I couldn't change the star rating from a 4 for everything, but actually I would give 5* for Communication and 5* for Value for Money, and 3* for Delivery which is rather slow. But 4* overall is a fair score for Banggood.
Traduire 24/04/2017

Martin Mihaylov

Hello,
I have been using Banggood for more than an year. I have ordered many things and I have been very satisfied with the service and the received goods. Several months ago I ordered new mobile phone. However, it turned out that the phone has a defect. I returned the phone and I received complete refund for my purchase, including the transportation costs. Again I was very satisfied with the service.
Traduire 24/04/2017

dilesha

most of the products are ok ... anyway BG is improving
Traduire 24/04/2017

Gustavo Iglesias

Excelente atención, una respuesta rapida y de gran compromiso por sus clientes, en lo particular muchas gracias Sebastian.
Traduire 24/04/2017

OtterNas3

I am a Customer on Banggood now for almost a Year, placed 41 Orders in total.
I only once had a problem with a faulty device to to the packaging but the Customer Service sorted the problem with Email support in 48 hours!
I can totally recommend the Shop and will keep on buying there.
Sure thing the delivery time is not the best, but it is along Journey from China to Germany!
Small tip: I always place my Order with "Priority Direct Mail" and the delivery time is about 7-12 Days - Totally fine!

Moo,
Otter
Traduire 23/04/2017

fotis

i wish there where no problems but i always thank you for your quick response fotis from HELLAS or GR
Traduire 23/04/2017

gaston

Apporte un suivi et des conseils par mail à ses clients Merci Banggood..
Je recommande particulièrement cette société.
Traduire 23/04/2017

Gerhard Schülein

Habe dort ein Smartphone gekauft.
Lieferung dauerte leider mehrere Wochen, da direkt aus China geliefert.
Leider stellte ich bald darauf einen Gerätemangel fest.
Mit Banggood wurde Rücksendung des Gerätes und Erstattung der aller Kosten vereinbart.
Nach einer, wieder längeren Rücksendedauer, erhielt ich meine Ausgaben zurückerstattet.
Traduire 22/04/2017

Fred

Le meilleur site avec aucun frais de port. On trouve de tout.
Juste des délais de livraison vers la France qui sont variable (de 2 à 5 semaines)...mais il suffit d'anticiper ces achats !

Merci BG.
Traduire 22/04/2017

Paul

I've been using BG for well over a year now and I must commend their service; orders are always dispatched in a timely fashion and normally arrive well packaged for their journey. Whenever an issue has arisen I normally get a response to my email within the 48 hours and the issue has always been sorted. OK so some items take a while to arrive but the savings available definitely outweigh the delivery time.

Great shop and I hope to be a customer for many more years if this level of service doesn't diminish.
Traduire 22/04/2017

Hamada

“Bangood is very trusty site , has an excellent customer service. If there is a problem they are so keen to find a solution either refund or fix or send a new product. the communication are very easy they are reachable ,they are so keen for customer satisfaction, I can recommend them as a place to buy and trust
Traduire 22/04/2017

Sergio

Faço compras regularmente no banggood, já tive alguns problemas com os itens, mas sempre fui atendido bem e prontamente para a resolução dos problemas... recomendo o site!

I shop regularly in banggood, I already had some problems with the items, but I was always well attended and promptly got the problems solved ... I recommend the site!
Traduire 22/04/2017

wilfredo falconi

El monoculo o telescopio manual esta bien lo unico que NO se puede poner en un tripode.
Traduire 22/04/2017

Harry

Very good seller, My favorite for cheap items, customer service is excellent and always reliable, delivery to Australia is prompt and free too
Traduire 22/04/2017

VVilly

Communication
-takes a little while to get a reply but that could be due to having lots of customers with not enough customer service
-reasonable and responsible customer service when you have a valid complaint and evidence to prove it
Delivery and packaging
-I already have a handful number of orders with them and they all are delivered almost at same tolerable duration of time
-I have received a non-working item which worked eventually with a minor fix but that was not due to delivery and packaging but manufacturing which probably ain't their fault
Value for money
-Compared to local retailers,they offer cheaper and more products to choose from but compared to one of their competitor I knew of, they don't match their price as well as variety that well (but I have yet to buy from that one because they don't accept Paypal)
Traduire 21/04/2017

Klaus

Good shop.Great communication.Very fast delivery!
Traduire 21/04/2017

Harry

BEST ONLINE SHOP, HIGHLY RECOMMENDED.
Remarkable shopping experience with banggood. I received my product with minor issue, contacted customer service and they provided best possible resolution within 24 hrs to send me replacement product without any condition. Customer service is so helpful. Hassle free and ease of purchase make Banggood my no.1 choice for shopping online. They are really fast reliable and provide variety of options. Low prices for good quality products. Looking forward for my next shopping.
Traduire 21/04/2017

Alex tzil

Everything ok
Traduire 21/04/2017

Alex

Ordered a fitness band, got it but it didn't worked.

Because they were very prompt (answered right away) and seen the case that i've sent, they offered a refund for the broken band or a replacement.

Will definitely order more from them.
Traduire 21/04/2017

Fabio

Ok, best shop. All article are description very best, many photo. Shipping is possible tracking, the package are ok.
Traduire 21/04/2017

Wayne

Very good site. Fast shipping. Good Prices and discounts. And fast and correct service!
Traduire 21/04/2017

Uri Marks

Banggood has been absolutely amazing. The range and the items they sell are great. The pricing is always brilliant. Delivery is free most of the time. If items have not arrived, I have received full refunds. And when I had an item that did not work, they sent me a new one. I recommend Banggood to everyone I meet
Traduire 21/04/2017

Tonica

Great shop. Nice products, and when something goes wrong the warranty service is excellent. Fast answer and always find the best solution to your problems.
Traduire 20/04/2017

Jakub Kasprzycki

The shop is great. I have bought in it most of my gadgets. Thank you
Traduire 20/04/2017

susana

i am very happy with the attention and the complete service
Traduire 20/04/2017

Ayush

Nice behaviour with costume.
But must be do improving in packaging..
Traduire 20/04/2017

André

Banggood is a very good website, it as absolutely everything. I like to buy my stuff here because I know I can trust them, I have had problems in other similar websites, but in banggood, so far so good. Support is also good, I have a problem with a product and they gave me back some of the money, and they offered some points.
Traduire 20/04/2017

Alexe Paul Cristian

Excellent customer support services - good communication skills customer oriented.
Traduire 20/04/2017

Matteo

I'm gladly surprised of Banggood. I almost never bought on webstores, when i found Banggood i decided to try due to the very good products' quality described and their price but even better was to realize that there are not tons of similar products of same kind and style, the best choice for a web store to build its own status and customer client.

Now i can assure i am completely satisfied of Banggood in all its services, specially customer caring!

Choose Banggood for your web shopping because you will be satisfied in first place, and if you won't the assistance is totally at your needings.

Hope i will be able to shop on Banggood for a long time in future!
Traduire 20/04/2017

Lukasz

The best shop with low prices and great support. No problem with warranty. Highly recommended.
Traduire 20/04/2017

Roy Jägestedt

Delivery always takes a long or very long time (to Sweden). Sometimes the goods are badly packed, but the item have so far been undamaged.
The contacts with the company are always very fast with a nice treatment and replacement of defective goods is never a problem.
Traduire 20/04/2017

Eugene Art

Best place to shop for electronics and quadcopter stuff
Traduire 20/04/2017

Kai Lee

Banggood has an excellent customer service and offers decent deals on many products. My only problem is the delivery time but it's understandable because their items are shipped from overseas.
Traduire 19/04/2017

Kalle Blomquist

Good shop with great service
Buying here often electronic components with excellent service.
Low price top offers at a wide range. Highly recommended.
Traduire 19/04/2017

JohnM

I received my product quickly as promised and upon needing an extra piece, I was given a quick response as well.
Traduire 19/04/2017

Enes Şahin

Merhaba, banggood üzerinden lemfo kw88 marka bir akıllı saat almıştım. Ürünü 2-3 ay kullandıktan sonra ekranında kendiliğinden görüntü çizikleri oluşmaya başladı. Müşteri hizmetleriyle görüştüm ve saati kendilerine kargolamamı garanti kapsamında tamir edeceklerini söylediler. Ben de kabul ettim fakat kargo ücreti bana ait oldu malesef. Aradan yaklaşık 15 gün geçti ve ürünü tamir ettiler tekrardan mail attım ve iki gün önce ürünümü kargoladılar. İlgi ve alakaları için çok teşekkür ederim.
Hi, I bought a lemfo kw88 smart watch over banggood. After using the product for 2-3 months, image scratches started to appear on the screen. They told me by the customer service that they would repair my watch under the warranty. I accepted it, but the cargo fee belonged to me, unfortunately. About 15 days passed and I repaired the product and emailed them again and shipped my product two days ago. Thank you very much for your interest and interest.
Traduire 19/04/2017

Zoltan Toth

This is the biggest webshop, you can find anything what you want I recommend it.
I am very satisfied with the Customer Service, they give us a quick, complete, immediate help if have any question.